Principle Toyota in Memphis

Experience of trading and buying a car. We were treated with professionalism and politeness. Our sales rep was very cooperative and treated us as if we were family. We have never been trea We were treated with professionalism and politeness. Our sales rep was very cooperative and treated us as if we were family. We have never been treated so well when trading cars. More

Nothing Short of Excellence!! I recently bought a 2014 Camry from Principle Toyota, and I was extremely impressed with the entire process. The setting in Principle Toyota is amazin I recently bought a 2014 Camry from Principle Toyota, and I was extremely impressed with the entire process. The setting in Principle Toyota is amazing. They all carry professional demeanors and welcome you with open arms. Mary McDaniel was my sales associate, and she was nothing short of excellent. If you are looking for a vehicle, she is the one to see at Principle Toyota. The car buying process was fairly fast compared to previous experiences. Every single individual that I interacted with at Principle Toyota was exceptional. If you are looking for a vehicle in the Mid-South, you would be doing yourself a huge favor by visiting Mary McDaniel at Principle Toyota. I guarantee you will not regret it! More

New vehicle purchase This is the 3rd vehicle I've purchased from this dealership and I'm sure I'll be back at some point for a 4th. As always Principal Toyota exceeds ex This is the 3rd vehicle I've purchased from this dealership and I'm sure I'll be back at some point for a 4th. As always Principal Toyota exceeds expectations and really works with you to make sure your satisfied as a customer. More

Purchase of 2015 RAV4 Limited This was our 4th new Toyota purchase and our 2nd purchase from Principle Toyota on May 22. Sales Associate Garwyne Jones made the purchase a pleasant This was our 4th new Toyota purchase and our 2nd purchase from Principle Toyota on May 22. Sales Associate Garwyne Jones made the purchase a pleasant and efficient experience. After greeting us and hearing our purpose, he toured the possible vehicle selections with us and arranged for a test drive of the RAV4 that we ultimately purchased. The test drive and examination of the car were fruitful and upon returning to the dealer showroom, he arranged for an appraisal of our trade-in, and after an offer and some further exchange of offers we arrived at a satisfactory and comfortable trade price. We were impressed with the vehicle and after wading through the necessary papers, we left the dealership with our new car and headed for Jackson, TN via the I-385 bypass around Memphis to I-40. The by-pass was finished at the last month of 2013, and our 2013 vehicle we traded had the 385 by-pass as far as Macon Road in the GPS system. I sensed something wrong when our new RAV4 only showed the map as far as Hwy. 57 on east edge of Collierville. When we arrived home in Jackson, I checked version of our GPS and found that it was released in March of 2014. Further research on the Internet revealed that the latest version available is November 2014. We have a new car with obsolete map data on the GPS. When I returned on Monday to finish the purchase, I asked if they could update it and was told that we would have to wait for Toyota to process our purchase and an update would be sent to us on a thumb drive. There was no promise of a date when this procedure could be completed. We are happy with our car, but I really believe Toyota should be responsible for a current version of the GPS in a new vehicle promptly, so that my summer vacations will have the latest information that I purchased. Why can't this be available to the service dept. when the car is sold? Happy but disappointed. Don and Sue Bryant More

Great car-buying experience! Sandeep Soni made our car buying experience very pleasant. He was extremely courteous, professional and honest. He was straight-forward and did not wa Sandeep Soni made our car buying experience very pleasant. He was extremely courteous, professional and honest. He was straight-forward and did not waste our time. I HIGHLY recommend that anyone who goes to the dealership ask personally for him as their salesman. The finance staff was equally courteous and professional. I told them what financing terms I had secured from an outside lender already and they were able to match the deal without any haggling or questions. Overall it was a great car buying experience and very different from other local dealerships that I have dealt with recently. More

Thanks for Alerting me about the 2012 Rav4 Thank you Jimmy Rooker for the most pleasant car buying experience. You are truly a professional.. The staff at Principle Toyota as well conducted th Thank you Jimmy Rooker for the most pleasant car buying experience. You are truly a professional.. The staff at Principle Toyota as well conducted themselves`in a highly professional manner with strict attention to details. This has been the best car buying experience I have ever had. Thanks again Jimmy. More

Third Purchase Excellent service with special thanks to Stacy Kilgore, Lamont and Aaron! Wasn't happy with the first choice of RAV, so returned it for a Limited. No Excellent service with special thanks to Stacy Kilgore, Lamont and Aaron! Wasn't happy with the first choice of RAV, so returned it for a Limited. No Problem! More

Excellent experience I had the best experience ever while purchasing my new car. The person I worked with was amazing!!!! Thanks Stacy Kilgore for a job well done!! I had the best experience ever while purchasing my new car. The person I worked with was amazing!!!! Thanks Stacy Kilgore for a job well done!! More

Great purchasing experience! A big thanks to salesman Jimmy Rooker for making the purchase of ourToyota Tacoma a great experience. I appreciate Jimmy for taking the initiative to A big thanks to salesman Jimmy Rooker for making the purchase of ourToyota Tacoma a great experience. I appreciate Jimmy for taking the initiative to contact me about the Tacoma. We might have missed this opportunity had he not thought about us. Thanks to everyone involved at the dealership in making this a great experience. Don Stewart, State Farm Agent More

Excellent Experience Just purchased my fourth Toyota. The whole experience was excellent. Extremely friendly and knowledgeable. No pressure and they took their time in sho Just purchased my fourth Toyota. The whole experience was excellent. Extremely friendly and knowledgeable. No pressure and they took their time in showing us everything we wanted to look at. More