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Principle Toyota in Memphis
Memphis, TN
1,904 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 24, 2015
Always a great experience! Called in for an oil change because my maintenance light came on. My technician told me I didn't need an oil change yet, but I could use a tire rotat Called in for an oil change because my maintenance light came on. My technician told me I didn't need an oil change yet, but I could use a tire rotation, so I ended up saving money. More
by DAVID.FREY
Verified CustomerEmployees Worked With
Gabriel Green
August 24, 2015
Outstanding I found Shelton to be very friendly and energetic! I received great service and reasonable pricing. I would recommend this service center to my frien I found Shelton to be very friendly and energetic! I received great service and reasonable pricing. I would recommend this service center to my friends and family. More
by KBRYANT2961
Employees Worked With
Shelton Maben
August 24, 2015
Great dealership. Love my new Avalon! David Handley is the best. We are a repeat customer and will be back on our next purchase. Love my new Avalon. The service department is also great fo David Handley is the best. We are a repeat customer and will be back on our next purchase. Love my new Avalon. The service department is also great for routine maintenance that we require. More
by BGSG
Employees Worked With
David Handley, Richard Hadley
August 21, 2015
Great service I took my car in for an oil change and service. Arrived before my appointment (which is a surprise:) and they were able to start and complete service I took my car in for an oil change and service. Arrived before my appointment (which is a surprise:) and they were able to start and complete service earlier than I expected. Would highly recommend. More
by PRIMOFAM
Employees Worked With
Not sure first guys name that referred me to David, as per appointment., David Sees
August 21, 2015
Routine Maintenance, etc. - Great service! Since I started taking my Camry Hybrid to David Sees at Principle Toyota, I've been highly satisfied with everything with both routine maintenance and Since I started taking my Camry Hybrid to David Sees at Principle Toyota, I've been highly satisfied with everything with both routine maintenance and the few repairs I've needed. More
by ppalmer7
Employees Worked With
David Sees
August 20, 2015
Great, friendly service! Everyone that I talked to while visiting Principle Toyota offered drinks and any assistance that I needed. They wanted to know exactly what I was look Everyone that I talked to while visiting Principle Toyota offered drinks and any assistance that I needed. They wanted to know exactly what I was looking for and came up with ways to get me that. They negotiated a price for me that was very acceptable and I couldn't be happier with my new car! They have followed up since then to ensure I am still happy with my purchase too. More
by kristina.garey
Employees Worked With
Richard Hadley, Steve Ethridge
August 20, 2015
Great This was a great experience for me I enjoyed working with the staff I will recommend my family and friends The car was also serviced on time to This was a great experience for me I enjoyed working with the staff I will recommend my family and friends The car was also serviced on time to my satisfaction More
by MATANY58
Employees Worked With
Seth Green
August 19, 2015
Best Experience with Great Service! Principle Toyota have some of the best staff! Genaro Reyes, Chris Thompson and Richard Hadley had great personable attitudes, They are so patient and Principle Toyota have some of the best staff! Genaro Reyes, Chris Thompson and Richard Hadley had great personable attitudes, They are so patient and provided remarkable service; definitely well over and beyond my expectations. Since my purchase they have each called to say hi to check in on me and inquired about how things are going with my new vehicle. Great guys that care about me and I will ALWAYS recommend them and continue to do business with these gentlemen. I truly enjoyed taking with all of them and they made my family so comfortable while they were present. Because of them and my experience, I have shared my purchase story with so many!!! More
by davina.holmes
Employees Worked With
Richard Hadley, Chris Thompson
August 19, 2015
Great service! I like the promptness of service at Principle Toyota. That's the main reason I purchased my vehicle from them even though there's another Toyota Deal I like the promptness of service at Principle Toyota. That's the main reason I purchased my vehicle from them even though there's another Toyota Dealership closer to my home. More
by rattle
Employees Worked With
Seth Green
August 19, 2015
Service Callback Service could have been better if the service agent returned call from messages left so we could review the other things needing fixed on my vehicle. Service could have been better if the service agent returned call from messages left so we could review the other things needing fixed on my vehicle. Once i called several times to reach them, the initial work I took vehicle in for was completed and they had to pull the car to do some of the other requested work. There were two other items I needed repaired or pricing on that was mentioned on message; however, I forgot them once I was able to reach service agent. I also did not know there was a fee for rotation of tires during an oil change as I've received this service before as a combination. More
by NYATES58
Employees Worked With
Seth Green
