Principle Toyota in Memphis

Excellent Service!!! Shay was very polite as soon as I arrived, asking the for the type of service. Once she got information from the shop, she provided me with all the d Shay was very polite as soon as I arrived, asking the for the type of service. Once she got information from the shop, she provided me with all the details. More

Not happy with service This was my first service of my RAV4 XLE 2015.Was very happy when my car was delivered just in 30 mins. Report was standard, all green, including flui This was my first service of my RAV4 XLE 2015.Was very happy when my car was delivered just in 30 mins. Report was standard, all green, including fluid fillup levels. But in fact the fluids were not full and returned as is. Disappointed. More

Great Vehicle From A Great Dealership Principle Toyota is an awesome dealership! Mary and Richard were extremely professional and nice. Even with my fears, they helped me out with my purch Principle Toyota is an awesome dealership! Mary and Richard were extremely professional and nice. Even with my fears, they helped me out with my purchase. More

Had a great experience. I really appreciate the shuttle ride. It was a safe ride and got to work on time. David explains things to me and keeps me informed about my car. Lo I really appreciate the shuttle ride. It was a safe ride and got to work on time. David explains things to me and keeps me informed about my car. Love the customer service. More

Handled efficiently! I had a slow leak in my tire. I made an appointment the day before. When I got there I let Bob know what was going on and asked if he could get me on I had a slow leak in my tire. I made an appointment the day before. When I got there I let Bob know what was going on and asked if he could get me on my way by a certain time because I had to pick up my son. He took care of everything and got me back on the road in plenty of time to make it to the school. The sitting area was nice with snacks and beverages available. I'll be back and I'll be asking for Bob again! More

10k service Seth did a perfect job handling my service from the minute I pulled in. This is my second service experience with Seth and I give him a 10! Seth did a perfect job handling my service from the minute I pulled in. This is my second service experience with Seth and I give him a 10! More

Service on my Lexus On time appointment and I was kept informed about the repairs. Everybody were friendly. I was very pleased with the service. I will be back. On time appointment and I was kept informed about the repairs. Everybody were friendly. I was very pleased with the service. I will be back. More

I had a great experience at Principle Toyota on Winchester. I gave this rating because both times I visited this location, I had a great experience. What a friendly hard working staff. Thank you guys I gave this rating because both times I visited this location, I had a great experience. What a friendly hard working staff. Thank you guys More

No regard for your time Had an appointment for 10 am., think that mattered, no. Oil change 2 hours 45 mins. Think they kept me updated, no. Think they cared, no. It was o Had an appointment for 10 am., think that mattered, no. Oil change 2 hours 45 mins. Think they kept me updated, no. Think they cared, no. It was one of those oh well things to them. Did they go over anything about my car, no. Did they check everything I asked them to, no. Yes I did call customer relations-did they call me back, no. The thing is, this is not the first time. I wish I could say something good, I want to say something good, but there is nothing good to say. More

Service visit Greeting was quick and friendly. I was kept notified of the timing on the service and what needed to be done.. The waiting room is comfortable and nic Greeting was quick and friendly. I was kept notified of the timing on the service and what needed to be done.. The waiting room is comfortable and nice so I had no issues with my visit. More