Principle Toyota in Memphis

Outstanding Great customer service and friendly people. Especially thanks to Stacey for all the help and assistance to me and my family. I would recommend to my Great customer service and friendly people. Especially thanks to Stacey for all the help and assistance to me and my family. I would recommend to my friends to go to Toyota and most specially to the person that help us. More

Service Dept Excellent Principle service is always good. Shay Montgomery takes care of her customer. She is the only Service individual that I use. I rate Shay as Excelle Principle service is always good. Shay Montgomery takes care of her customer. She is the only Service individual that I use. I rate Shay as Excellent. More

EXCELLENT CAR BUYING EXPERIENCE! Hello MY name is Marilyn Buford . I am writing to comment on the wonderful car buying experience that I had at your dealership. I had been searching t Hello MY name is Marilyn Buford . I am writing to comment on the wonderful car buying experience that I had at your dealership. I had been searching to buy the perfect vehicle for six months. I had been to other Toyota dealers in this great city because they were closer in proximity. I took many cars for a test drive. ( I was not pleased with customer service or customer interaction from the other dealers.) I did not have to be sold on how great Toyota cars are because I own a 1998 Toyota Camry that is still on the road.. (191,000 miles) . However , I was looking for a dealership with great customer service and the ability to listen to and guide me through the process. I wanted a non -pressured , hassle free experience . Principle Toyota and Mary McDaniel are the greatest ! I talked to Mary McDaniel for months via telephone . I simply did not want to drive the distance .( She even offered to pick me up!) The internet and the telephone were the major sources of communication.Mary Mc Daniel guided me through the entire process. Mary Mc Daniel was SUPER. The day I entered Principle Toyota was the day I purchased the car. (August 31.2015) I purchased a 2014 Toyota Corolla with all the features that I wanted! The more I drive my car the more I love it! When I am not driving my car I am staring out my bedroom window looking at it!!!! Principle Toyota has a very Customer Friendly atmosphere! I enjoyed talking to everyone that I met. Remember that real Toyota Drivers LOVE OUR CARS. We Just Need A Great Car Buying Experience! I Plan to Keep This Car Forever! However, I WILL BE BACK IN 2 YEARS TO BUY ANOTHER Vehicle!!!!!!!!!!!!!!!!!! Thanks for the JOURNEY! More

Seth at Toyota Performance I was 30 minutes early for my appointment. There was a line of cars, and I thought it would be a problem. Seth assured me that it was not at all. He w I was 30 minutes early for my appointment. There was a line of cars, and I thought it would be a problem. Seth assured me that it was not at all. He was very polite and caring. More

Service on My 2010 Prius AWESOME Dealership/Service Department... EVERY time I have had my vehicle serviced here I came away cheaper than quoted - AWESOME... I highly RECOMMEN AWESOME Dealership/Service Department... EVERY time I have had my vehicle serviced here I came away cheaper than quoted - AWESOME... I highly RECOMMEND these folk - and that is a FIRST for a dealership... More

No-haggle or hassle experience I always dread going to a car dealership. I must say though that this experience was completely different. Mary only showed us the vehicles that we I always dread going to a car dealership. I must say though that this experience was completely different. Mary only showed us the vehicles that we had requested to see based on our on-line search, not once trying to show us anything else or use typical sales tactics. Rick also helped us in our vehicle selection and showed us exactly wheat we were looking for in a price range we could afford. Jeff Larson was very helpful in getting us approved for a loan at a decent rate. Richard Hadley was very nice and explained all the paperwork and terms in a sensible way, no double talk and confusion. Overall, a very nice experience and would recommend this dealership. More

A Pleasant Experience As always, it was a pleasure interacting with your representative. He was so warm, friendly, and professional. I've been leasing cars with your deal As always, it was a pleasure interacting with your representative. He was so warm, friendly, and professional. I've been leasing cars with your dealership for over twenty-five years because I like dealing with the staff there. Keep up the great work! Sandra C. Hamilton More

Vehicle purchase My recent purchase of a new Highlander was as pleasant an experence as I've had buying a car. Salesman Sandeep Soni was very profesional, courtsy, an My recent purchase of a new Highlander was as pleasant an experence as I've had buying a car. Salesman Sandeep Soni was very profesional, courtsy, and very good to work with. Same goes with Sales manger Chris and Fiance person Peter. More

Awesome Service Experience My experience with Bob Frederick is always a good one. He was kind and polite and explained in full detail what services were preformed on my vehicle. My experience with Bob Frederick is always a good one. He was kind and polite and explained in full detail what services were preformed on my vehicle. My vehicle was ready when I got off work and it was a smooth process during checkout. More

Great service.. We have a dealership closer to our house, but we choose to drive an extra 30 minutes to go to principle Toyota to service our 2 Toyota vehicles for y We have a dealership closer to our house, but we choose to drive an extra 30 minutes to go to principle Toyota to service our 2 Toyota vehicles for years to get the good and great services . Ed Khaled More