Principle Toyota in Memphis

great experience! I went in only considering getting this vehicle or one other truck in stock, when I drove this one I made my choice immediately. My sales rep and all I went in only considering getting this vehicle or one other truck in stock, when I drove this one I made my choice immediately. My sales rep and all the staff at the dealership were friendly and knowledgeable. A great buying experience! More

15,000 maintenance service I called for my service and my car was attended to on a timely manner. I didn't have any issues while there the place was clean and plenty of refresh I called for my service and my car was attended to on a timely manner. I didn't have any issues while there the place was clean and plenty of refreshments for the guest. I really appreciate all the work Toyota does. My advisor name was Greg Tyler and he was excellent as usually. He has service me before he was always the same nice and kind. More

Car Repair Had to take my car in for unexpected repairs. People were very polite and work was done as expected. Would recommend them for use again. Had to take my car in for unexpected repairs. People were very polite and work was done as expected. Would recommend them for use again. More

Great Job I give this visit a FIVE STAR. I am always satisfied with Greg Tyler. I was so glad when he returned to Toyota and I hope he stay. I give this visit a FIVE STAR. I am always satisfied with Greg Tyler. I was so glad when he returned to Toyota and I hope he stay. More

Excellent Car Buying Experience I came from Austin, TX to purchase a Lexus I saw advertised online at this delaership. It was a long journey from home but it was well worth it. There I came from Austin, TX to purchase a Lexus I saw advertised online at this delaership. It was a long journey from home but it was well worth it. There was an issue with my financing company, but the finance department helped me overcome that hiccup and I left happy with the vehicle. We have purchased many vehicles over the years, and this was by far the best experience I have had purchasing a car, staff was friendly and was able to hit the road back to Austin faster than a New York Minute. A big thank you again, Mary, for picking me up from downtown Memphis and welcoming us at the dealership. This was a car buying experience I will not forget. Thanks, Kennan More

confirms confidence in vehicle relaibility & cstmr service outstanding in & out... Greg personally made it all happen! could become a life-long customer....looking now at RAV 4 to test drive in near future. outstanding in & out... Greg personally made it all happen! could become a life-long customer....looking now at RAV 4 to test drive in near future. More

Outstanding professional service David Sees is the associate I will request at all times. He is the one I have had complete trust issues with in regards to my car services. Top of th David Sees is the associate I will request at all times. He is the one I have had complete trust issues with in regards to my car services. Top of the line professionalism, complete customer service, full explanation of services and charges. Pleasant, efficient and knowledgeable. More

15K miles service Very professional staff, from phone appointment to turn around. Seth was very kind even helping me with some instructions to install some Toyota orig Very professional staff, from phone appointment to turn around. Seth was very kind even helping me with some instructions to install some Toyota original parts that I purchase and did not have complete procedures More

Oil change Great service from Bob but was a long wait time of almost 3 hrs for an oil change and a quick wash. Still glad it was as a compliment car wash Great service from Bob but was a long wait time of almost 3 hrs for an oil change and a quick wash. Still glad it was as a compliment car wash More

Great people and service when in good mood Very helpful associates and great service! Slow most of the time though and delivery times and estimations are usually off by 30min- 1 hour .. Please Very helpful associates and great service! Slow most of the time though and delivery times and estimations are usually off by 30min- 1 hour .. Please work on that More