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Principle Toyota in Memphis
Memphis, TN
1,834 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 19, 2015
Very Good and Attentive Service provided by David Sees I visited the Dealership on Monday, August 17th. As always, I received a very courteous and attentive service provided by David Sees and Greg Tyler. I visited the Dealership on Monday, August 17th. As always, I received a very courteous and attentive service provided by David Sees and Greg Tyler. I also want to express my utmost compliment to Candice, a cashier in the Service department. Candice consistently provides very good and attentive service to all customers. She is very nice, courteous, attentive and professional. More
by EWORLDTODAY
Verified CustomerEmployees Worked With
Candice, a cashier and Diamond, a receptionist in the Service department, Greg Tyler, David Sees
August 19, 2015
Disappointed While it took longer than I thought necessary to troubleshoot my problem, which they fixed, I was told at the cashier window that I owed $160 for the While it took longer than I thought necessary to troubleshoot my problem, which they fixed, I was told at the cashier window that I owed $160 for the warranty service done. When I asked what it was for, she did not know, only that it was on my bill. I asked her to speak with Shelton. A few minutes later she returned and said it was an error, and had been removed. Everybody was very pleasant, I just wonder how many people this happens to, and how many simply pay it. More
by Bruyet
Employees Worked With
Not sure
August 19, 2015
Great employees!!! The employees were so nice with the exception of 1. She was kind of rude and snappy. Also, she would cut me off every time I speak. I don't know if sh The employees were so nice with the exception of 1. She was kind of rude and snappy. Also, she would cut me off every time I speak. I don't know if she was tired from a long day at work but she was rude to me. More
by UNKNOWN101
August 18, 2015
2015 RAV4 The sales Rep. was very courteous and knowledgeable about your vehicles, he took the time to show every detail about the vehicle. He is a very good sa The sales Rep. was very courteous and knowledgeable about your vehicles, he took the time to show every detail about the vehicle. He is a very good salesman!!!!! More
by dean3
Employees Worked With
Aaron Brock, Jason White
August 18, 2015
GREAT SERVICE Received great service from Bob. Also great service from Principle Toyota. Thanks for all the great service from Principle Toyota. "THE BEST" as alway Received great service from Bob. Also great service from Principle Toyota. Thanks for all the great service from Principle Toyota. "THE BEST" as always! Thanks again! More
by MSTATES2
Employees Worked With
Bob Frederick
August 18, 2015
Very, very pleasant experience The service manager, Seth was very helpful. I was in town for a funeral when my AC went out. He went out of his way to make sure Orr Toyota honored The service manager, Seth was very helpful. I was in town for a funeral when my AC went out. He went out of his way to make sure Orr Toyota honored my extended warranty, and had the work completed in a timely manner. Kudos!!! More
by ADELEGRILLI
Employees Worked With
Seth Green
August 18, 2015
Nothing but the best They were incredibly helpful in my shopping experience .. Made sure I knew everything prior to leaving and were flexible in price. Finance was awesome They were incredibly helpful in my shopping experience .. Made sure I knew everything prior to leaving and were flexible in price. Finance was awesome as well gave me every detail and no question was a dumb one.. Thanks Peter and Rick More
by fisher.katlyn1992
Employees Worked With
Rick In, Peter Butler
August 18, 2015
Great Experience Shelton was very attentive and I like the fact that he was constantly checking on his customers in the waiting area. Need more like him! Shelton was very attentive and I like the fact that he was constantly checking on his customers in the waiting area. Need more like him! More
by Ms GDO
Employees Worked With
Shelton Maben
August 18, 2015
Great Service Received great service. Love the idea that I can make an appointment, Was in out out quickly and the staff was very friendly. Will return and recomme Received great service. Love the idea that I can make an appointment, Was in out out quickly and the staff was very friendly. Will return and recommend More
by MARYLISABOWERS
Employees Worked With
Seth Green
August 17, 2015
5000 mile maintenance My appointment was at 8 a.m. Greg met me with a smile and a good morning. Since this was my first time, he showed me where the lounge was. I got my My appointment was at 8 a.m. Greg met me with a smile and a good morning. Since this was my first time, he showed me where the lounge was. I got my coffee and before I knew it and I was on my way home at 8:45 a.m. This is well worth the drive from Marion, Arkansas to get service on my Camry. More
by mvickers
Employees Worked With
Greg Tyler
