Principle Toyota in Memphis

My experience was very nice and professional. The young man who checked me in was very considerate and polite! My paperwork said my service advisor was John Forrrester. The young man who checked me in was very considerate and polite! My paperwork said my service advisor was John Forrrester. More

Principle Toyota located and fixed the source of the strange noise in my car very rapidly. Rodger is an excellent mechanic as well as a very nice person. Highly recommended. strange noise in my car very rapidly. Rodger is an excellent mechanic as well as a very nice person. Highly recommended. More

Great service and assistance from every involved in helping me with my vehicle …very professional job helping me with my vehicle …very professional job More

I really appreciate the video that is provided that shows the inspection performed by technician. They keep you informed about your car if you waiting or leaving. The waiting area, restroom and show room are the inspection performed by technician. They keep you informed about your car if you waiting or leaving. The waiting area, restroom and show room are clean. More

Serving is done in a timely manner. No long wait for routine maintenance. Have not had any difficulty with appointment times. No long wait for routine maintenance. Have not had any difficulty with appointment times. More

I didnt have to wait but a few minutes for the technician to wave me into the bay.. He was very friendly, told me about how long it would take to get the job done, and told me how to get to the waiting room to wave me into the bay.. He was very friendly, told me about how long it would take to get the job done, and told me how to get to the waiting room. The technician showed me where the car was and it was ready I 45 min. More

I was very pleased with my experience at the service department at Principal Toyota. All aspects of the appointment from scheduling to completion were professionally handled by my service advisor John, department at Principal Toyota. All aspects of the appointment from scheduling to completion were professionally handled by my service advisor John, who took the time to answer all my questions. I am very comfortable with, and trust this service team. More

I needed to replace my totaled car quickly. I was on a tight budget but wanted a quality used car. Salesman Sandeep Soni understood my situation and my budget. He worked with me to narrow my se I was on a tight budget but wanted a quality used car. Salesman Sandeep Soni understood my situation and my budget. He worked with me to narrow my search. I felt very at ease with his low pressure, caring approach which I find rare in this business. He showed e the minor things his mechanics had found and my mechanic checked out the car and encouraged me to buy the car. "It's a really good deal!". So I am happy owner of a really nice looking 2013 Toyota Highlander SE. Thank you Sandeep! More

Great place for car service. Staff goes above and beyond. They do not try to up sell services. They are honest and work in a timely manner. It is worth driving out of the way. Su Staff goes above and beyond. They do not try to up sell services. They are honest and work in a timely manner. It is worth driving out of the way. Support staff is very friendly and makes sure you have everything you need while waiting. More