Principle Toyota in Memphis

Better than before To begin, I never ever write reviews for anything. However, I was blown away by the great service I had here. I am so glad the ownership has changed. To begin, I never ever write reviews for anything. However, I was blown away by the great service I had here. I am so glad the ownership has changed. This used to be Performance Toyota and the old management was very difficult to work with. They would not work with customers trying to purchase new vehicles. As a result of that, I used to avoid this dealership even though it is close to my home. I've even crossed state lines to a different Toyota dealership to buy my Toyota. Recently, I noticed that their management changed and decided to give them a try by purchasing a new 2016 camry xse. I was blown away by the professionalism and interegty my sales man, Danny Royle, provided me. I've had horrible business transactions at the pervious Performance Toyota, but I'm glad to say that this dealership has redeemed itself and I will be a long time customer of Principle Toyota. More

Excellent service and a happy customer. Came to the dealership to look at trading in a Mazda MX5 and purchase a larger vehicle due to an expanding family. Cassi was extremely helpful and pa Came to the dealership to look at trading in a Mazda MX5 and purchase a larger vehicle due to an expanding family. Cassi was extremely helpful and patient on an extremely hot day. For my trade in the dealership offered a thousand dollars more than the Mazda dealership that we have been using for the last 3 years, the rest was an easy decision. We now own a Prius which was sold at a fair price and we are very happy customers. Credit to our sales rep Cassi, who although was new to the job, gave great customer service and a happy buying experience. More

Great experience! We had a great experience working with Cassidy Nealy at Principal. She was very helpful, and worked hard to get us a deal we could be happy with. She We had a great experience working with Cassidy Nealy at Principal. She was very helpful, and worked hard to get us a deal we could be happy with. She made our car buying experience enjoyable! Our new Rav4 Limited is a beautiful vehicle and has some fantastic options. Looking forward to driving it! More

Great deal good experience I got the car I wanted at a great price, and it was a pleasure to work with April Haynie who was very kind and helpful. I would highly recommend Princ I got the car I wanted at a great price, and it was a pleasure to work with April Haynie who was very kind and helpful. I would highly recommend Principle Toyota. More

Great experience I enjoyed working with Jerry Melton in sales, Peter in financial affairs and Harvey Rosen. Mr. Melton was very personable and interested in making sur I enjoyed working with Jerry Melton in sales, Peter in financial affairs and Harvey Rosen. Mr. Melton was very personable and interested in making sure I was taken care of. Everyone was very attentive and gave great customer service. I have driven Toyota's for most of my life and glad I still do! More

I'm so happy April was so great. She really listens to her customers and tries to meet their needs. Everyone that I met at Principle Toyota exceeded my expectatio April was so great. She really listens to her customers and tries to meet their needs. Everyone that I met at Principle Toyota exceeded my expectations. Love my new car. More

Parts Gene knows his Toyota parts very well. He is Very helpful, very polite. I trust him to hand me parts I needed. I Never had an issue. Gene knows his Toyota parts very well. He is Very helpful, very polite. I trust him to hand me parts I needed. I Never had an issue. More

It was a great. I purchased a 2016 Toyota Highlander and my experience at Principle Toyota was Awesome . My Sales Rep. Cassidy and the Financial staff and Manager hel I purchased a 2016 Toyota Highlander and my experience at Principle Toyota was Awesome . My Sales Rep. Cassidy and the Financial staff and Manager helped me with all of my needs and she explained all of the features of the vehicle to me and my family. It was one of the best experience I've had. Thanks a lot Cassidy and thumbs up to Principle Toyota. More

Laura Gibson Best salesperson in city. Bought two new trucks from her the other day. She is a class act. If you need a New Vehicle, you have to see Laura @ Princip Best salesperson in city. Bought two new trucks from her the other day. She is a class act. If you need a New Vehicle, you have to see Laura @ Principle. She is knowledgable and listens to what you want. None of this circus bull---- , like all the other dealers. Also, make sure Peter does the closing on your vehicle. Another Class Act! More

Great Experience We received excellent service from Grant. He didn't haggle... just provided us his best deal and it really was a great deal. We would recommend Prin We received excellent service from Grant. He didn't haggle... just provided us his best deal and it really was a great deal. We would recommend Principle Toyota and will come back again. More