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Principle Toyota in Memphis

Memphis, TN

4.7
1,900 Reviews

7370 Winchester Road

Memphis, TN

38125

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Showing 1,900 reviews

September 09, 2016

Excellent Customer Service My salesman, Paris Johnson went up and above to provide excellent customer service. If I could, I'd give him ten stars. The management team went out More

by Ms. Gray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trace McGonagill, Paris Johnson
Sep 11, 2016 -

Principle Toyota in Memphis responded

Hello, Ms. Gray! We are pleased to hear that Paris continues to go an extra mile to provide his customers with a top-notch service, he will be delighted to hear your kind words! Thank you for taking the time to share your review with us, we look forward to doing business with you again soon! Best, Todd Lochner, tlochner@principleauto.com

September 01, 2016

Very professional and friendly staff. I enjoyed my experience with Principle Toyota. The entire staff was cordial and made me feel welcomed. I found them to be honest and trustworthy. I More

by 40 model
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Carnett, Andy Hughey, Brandon Hoss
September 01, 2016

Great experience! We went to look at a specific car which had already been sold. Niki worked with us to find a better car at a great price! I tell everyone who asks wha More

by Jls844
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Butler, Chris Thompson, Nicole Stewart
Sep 01, 2016 -

Principle Toyota in Memphis responded

Thank you for your review! We're happy to hear that Niki provided you with the great service we're known for. We'll be sure to pass along your kind words. We appreciate your business and your recommendation - we look forward to seeing you again!

September 01, 2016

Great Experience!!! I saw the car I wanted online, came in and showed them what I wanted, test drove it and drove off the lot with it! Love my new Camry! Jimmy Rooker, my More

by Leslie Singleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Rooker, Peter Butler
Sep 01, 2016 -

Principle Toyota in Memphis responded

Hi, Leslie! We're so happy to hear that we could help you have a seamless car-buying experience! Thank you for your business and for the review!

August 29, 2016

Best Car Buying Experience We looked for the perfect car for a few weeks, going from Wolfchase Toyota to Honda and then over to Nissan. I knew I wanted an SUV, but I had to be s More

by MelissaAntoine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassidy Nealy, Chris Thompson
Aug 29, 2016 -

Principle Toyota in Memphis responded

Thank you for leaving a great review and recommendation, Melissa! We are thrilled to hear Chris and Cassidy went above and beyond to provide you with a fantastic experience. They will be very happy to hear your shout outs. We greatly appreciate your business and please feel free to let us know if there is anything we can do for you in the future.

August 26, 2016

Assume Group My experience at Principle Toyota was top rate. They were all so, so nice and helpful. Ready to help and went above and beyond to get me a new car More

by Susie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Jones, Chris Thompson
Aug 27, 2016 -

Principle Toyota in Memphis responded

We're so happy to hear that you enjoyed your experience at our dealership, Susie! We love hearing that our customers feel welcome and respected when working with us. Enjoy your new car!

August 26, 2016

Best place to buy a Toyota My nephew and I and my daughter went to see Rick In. He was recommended to me by a friend. Have bought 7 Toyotas previously. Best salesman I have foun More

by RCF 013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick In, Peter Butler
Aug 27, 2016 -

Principle Toyota in Memphis responded

Thank you for the great review! We're so glad that we were able to help you and your family find two amazing vehicles. We'll tell Rick to keep up the good work! We appreciate your business and hope to assist you again in the future!

August 26, 2016

Excellent service I loved it this time I was in there. 5 years ago I purchased a Corolla there it was hard to get the deal done. This time I submitted my application on More

by Karla83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Poh Ng
Aug 26, 2016 -

Principle Toyota in Memphis responded

Karla, thank you for your kind review! We're delighted to hear that we were able to provide you with such great service. Our team is proud of going the extra mile for our customers! We appreciate your business, we hope to see you again!

August 24, 2016

Rav4 review Our sales rep/ Brandon Hoss and sales manager Chris Thompson were extremely patient and helpful to my wife and my self in making our decision to buy a More

by kevin821
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trace McGonagill, Chris Thompson, Brandon Hoss
Aug 25, 2016 -

Principle Toyota in Memphis responded

Thank you for the great review, Kevin! Our team strives to provide our customers with an excellent and satisfying experience and they will be happy to hear that they continue to achieve that. We'll pass along your kind words to Chris and Brandon! We appreciate your business and look forward to seeing you again!

August 23, 2016

Wouldn't think of going elsewhere! After a disappointing visit to another dealer, I discovered my employer has a discount purchase program through Truecar. After selecting my car of cho More

by exilesrequiem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Smith, Bob Frederick, Buddy Carnett, Steve Ethridge, Paris Johnson
Aug 24, 2016 -

Principle Toyota in Memphis responded

Thank you for sharing you review! We're so happy to hear that we were able to provide you with prompt and enjoyable service. We'll be sure to pass along your kind words to Paris and our staff. Congratulations on your new Prius, we hope to see you again!

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