
Principle Toyota in Memphis
Memphis, TN
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Came Home with the Car we wanted I inquired about the car we wanted by email and received a quick response about it still being available. My wife and I let Danny Royle know that we I inquired about the car we wanted by email and received a quick response about it still being available. My wife and I let Danny Royle know that we would be coming in later that night. We were helped immediately when we arrived at the dealership and taken to Danny's office by another sales associate. Drove the car and knew that we wanted it, but it was a little above what we wanted to spend. Through quick negotiations, we were able to get it at the price we wanted. Very happy with our purchase. We received great service, when most dealerships would not have, especially on the night before Thanksgiving. Thanks Danny! More
Great Service Steve was very helpful and came across very honest and straight forward. I didn't feel pressured at all. I will definitely recommend him and Principle Steve was very helpful and came across very honest and straight forward. I didn't feel pressured at all. I will definitely recommend him and Principle Toyota to family and friends. More
Horrible Service Appt set for 9:00. Simple maintenance items. Did not get car back until 5:30. Poor explanation from management (that guy has been sick) and no apol Appt set for 9:00. Simple maintenance items. Did not get car back until 5:30. Poor explanation from management (that guy has been sick) and no apologies. Did not get any recommendations for possible extra work. These guys are overloaded. You should probably look elsewhere. More
Two thumbs up for Garwyne Jones I talked with Mr. Garwyne Jones earlier in the day and informed him what type of vehicle I was looking for.. When I arrived at the dealership Mr. Jo I talked with Mr. Garwyne Jones earlier in the day and informed him what type of vehicle I was looking for.. When I arrived at the dealership Mr. Jones met me and my wife at the receptionist desk. He informed us that he had been waiting on us and had took the liberty to move the vehicle up front at the door. Mr. Jones was impressive with his knowledge of the vehicle and was also very patient with us as we pondered if we wanted to make the purchase after the first visit. Several staff members stopped by and introduced themselves and assured us, if there were any question we had, to make sure to contact them. Mr. Jones could tel,l I was Leary of dealing with him and the whole car buying experience. This guy calmed my fears and made sure that we had the best deal possible. For that Mr. Jones I say thank you. You are a great asset to Principle. I will be purchasing the wife a vehicle in the near future. My wish would be that you will still be there when I purchase my next vehicle. Good Job Principle Toyota. More
Great Experience, went out of their way for us. Had our first experience with Principle Toyota and I couldn't be more happy. We ended up buying two used cars. Our salesman Xavier Sullivan was super Had our first experience with Principle Toyota and I couldn't be more happy. We ended up buying two used cars. Our salesman Xavier Sullivan was super nice, helped us out in every way possible. We also worked with Aaron the General Sales Manager and Peter the finance manager. We kept all of them late two nights and not once did they complain. They all made the experience fun and enjoyable. I would highly recommend anyone going to them! More
Great experience and great deals. This is possibly the best dealership I've ever been to. Everyone is friendly and informative without the high pressure found at other dealerships. M This is possibly the best dealership I've ever been to. Everyone is friendly and informative without the high pressure found at other dealerships. My first trade/purchase experience was so good that I purchased again a week later. The first purchase was a 2017 Rav4 for the wife, and my second was a 2017 Corolla for my commuter car. Kayla Bunch was my primary sales person on both purchases and she was friendly, funny, and professional. She also was very knowledgeable about each vehicle. Xavier Sullivan picked up on Kayla's day off when we decided to purchase the first car. He was equally enjoyable to work with and showed enthusiasm while having excellent knowledge of the Rav4s. Trace McGonagill was my sales manager for both purchases and was friendly and fun. Trace made me work for it, but he gave me a great deal on both vehicles. Every dealer and sales person wants to make the most money, but here I felt like they also wanted to give me a great deal. Buddy Carnett in finance was also friendly and informative regarding my paperwork, warranty, etc. Everyone involved was patient and made me feel appreciated during and after the purchase. I highly recommend Principle Toyota and I plan to be back. More
New Car Purchase Can't praise the quality of service enough. Luke was knowledgeable of his product line and sold us the car we were looking for, not one we weren't. Can't praise the quality of service enough. Luke was knowledgeable of his product line and sold us the car we were looking for, not one we weren't. I expect to use him and Principle Toyota again on our next purchase. More
Friendly and knowledgeable My experience with Poh was very nice. She is very knowledgeable and easy to talk to. Poh made buying my Tacoma easy and painless. If you plan on buyin My experience with Poh was very nice. She is very knowledgeable and easy to talk to. Poh made buying my Tacoma easy and painless. If you plan on buying a a car a or truck ask for Poh Poh. Tell them Troy True sent you. More
Great excellent service Only people that i trust my vehicle to. I have tried many service centers and dealers, Principle Toyota surpasses them all. Thank you for your excelle Only people that i trust my vehicle to. I have tried many service centers and dealers, Principle Toyota surpasses them all. Thank you for your excellent service. More
My experience with the Poh Poh My experience with Poh was a very rewarding one. She and I got along very well. She is very knowledgeable and very costumer oriented. Thanks My experience with Poh was a very rewarding one. She and I got along very well. She is very knowledgeable and very costumer oriented. Thanks More