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Principle Toyota in Memphis

Memphis, TN

4.8
1,901 Reviews

7370 Winchester Road

Memphis, TN

38125

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Showing 1,901 reviews

December 08, 2016

Came Home with the Car we wanted I inquired about the car we wanted by email and received a quick response about it still being available. My wife and I let Danny Royle know that we More

by jgut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Royle
Dec 08, 2016 -

Principle Toyota in Memphis responded

Thanks for your great review! We're so glad to hear that you and your wife had such an enjoyable experience with us. Our team is proud of our helpful, fast service. We appreciate your business, have a wonderful holiday season!

December 07, 2016

Great Service Steve was very helpful and came across very honest and straight forward. I didn't feel pressured at all. I will definitely recommend him and Principle More

by tomtom15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ethridge, Walker Stahnke
Dec 07, 2016 -

Principle Toyota in Memphis responded

Tom - thank you for the great feedback on Steve. He is an asset to our team and we're happy to hear he provided you with the great service we are known for! We appreciate your business and we hope to see you again soon!

December 06, 2016

Horrible Service Appt set for 9:00. Simple maintenance items. Did not get car back until 5:30. Poor explanation from management (that guy has been sick) and no apol More

by geno22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager, Bob Frederick
December 06, 2016

Two thumbs up for Garwyne Jones I talked with Mr. Garwyne Jones earlier in the day and informed him what type of vehicle I was looking for.. When I arrived at the dealership Mr. Jo More

by Eli Mane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garwyne Jones
Dec 07, 2016 -

Principle Toyota in Memphis responded

Hello, Eli! Thank you for this 5-star review and your compliments! We will be sure to let Garwyne know that you appreciated his hard work. Thank you for your business, we hope to see you in the future!

December 06, 2016

Great Experience, went out of their way for us. Had our first experience with Principle Toyota and I couldn't be more happy. We ended up buying two used cars. Our salesman Xavier Sullivan was super More

by Tammy Wommack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Brock, Peter Butler, Xavier Sullivan
Dec 06, 2016 -

Principle Toyota in Memphis responded

Hello, Tammy! We're glad to hear that Xavier, Aaron, Peter and the rest of the team were able to find you great vehicles. Our team is proud of our helpful, friendly service. We hope to see you again, thank you for your business and your recommendation!

November 28, 2016

Great experience and great deals. This is possibly the best dealership I've ever been to. Everyone is friendly and informative without the high pressure found at other dealerships. M More

by OxFords
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Carnett, Kayla Bunch, Trace McGonagill, Xavier Sullivan
Nov 28, 2016 -

Principle Toyota in Memphis responded

We would first like to thank you for your continued business. It is wonderful to hear about your experience with Kayla, Xavier, Buddy, and Trace. Thank you for choosing Principle Toyota for all of your car needs! We will look forward to seeing you again!

November 27, 2016

New Car Purchase Can't praise the quality of service enough. Luke was knowledgeable of his product line and sold us the car we were looking for, not one we weren't. More

by Scott_Family_79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Evans
Nov 28, 2016 -

Principle Toyota in Memphis responded

Scott Family, Thank you for your review! I am glad you were able to find a car that works for you and that you had a positive experience with Luke. Thanks again! Todd Lochner, tlochner@principleauto.com

November 22, 2016

Friendly and knowledgeable My experience with Poh was very nice. She is very knowledgeable and easy to talk to. Poh made buying my Tacoma easy and painless. If you plan on buyin More

by Troytrue
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Poh Ng
Nov 23, 2016 -

Principle Toyota in Memphis responded

Thanks for the great review, Troy! We're proud of the excellent service that Poh provides to our customers. Congratulations on your Tacoma, thank you for your business and your recommendation!

November 19, 2016

Great excellent service Only people that i trust my vehicle to. I have tried many service centers and dealers, Principle Toyota surpasses them all. Thank you for your excelle More

by Ace Qadri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sees
Nov 20, 2016 -

Principle Toyota in Memphis responded

Ace - Thank you for the compliments on our dealership! We are happy to hear your experience with us was a great one! Should you need anything else in the future, please let us know!

November 14, 2016

My experience with the Poh Poh My experience with Poh was a very rewarding one. She and I got along very well. She is very knowledgeable and very costumer oriented. Thanks More

by cclinton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Poh Ng
Nov 15, 2016 -

Principle Toyota in Memphis responded

CClinton, Thank you for posting such a nice review. More importantly, thank you so much for coming to Principle Toyota! I am glad you had a good experience with Poh. Is there anything else I can help you with? If you have any other questions or comments do not hesitate to reach out to me. Thank you again, - Todd Lochner, tlochner@principleauto.com

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