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Principle Toyota in Memphis

Memphis, TN

4.8
1,903 Reviews

7370 Winchester Road

Memphis, TN

38125

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Showing 1,903 reviews

May 07, 2017

Fantastic Experience From the minute you walk in you feel welcome. Our salesman, Luke Evans was great. After searching for weeks for a vehicle we came to Principle Toyot More

by Horsemom1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Butler, Luke Evans
May 09, 2017 -

Principle Toyota in Memphis responded

Thank you for your review! We're happy to hear that Luke and our team provided you with such helpful service. We'll be sure to pass along your kind words. We appreciate your business, just let us know if there's anything else we can do for you!

May 02, 2017

Great place to buy...wonderful people make it even better! This dealership gets it! They understand people and the process of buying a new car. I couldn't have asked for a better experience. They made car buyi More

by Becca-Jayne Matthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Handley, Trace McGonagill, Walker Stahnke, Luke Evans
May 03, 2017 -

Principle Toyota in Memphis responded

Hi, Rebecca! Thank you for the five-star review! We're happy to see that Luke helped you have a great experience and that Walker could attend to your needs. We appreciate your business and look forward to serving you again in the future.

May 01, 2017

Great service ESPECIALLY the salesman! Helpful, courteous, EXCELLENT customer service. My family had purchased 4 Toyotas from Jerry Melton @ Principle Toyota...When it was time for a 5th... More

by Cindy MarxKraus Sanders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Melton
May 02, 2017 -

Principle Toyota in Memphis responded

I'm so happy to hear you just bought your 5th Toyota from us. Thanks so much for coming to see us and Jerry over the years. It is an absolute pleasure to serve you. It pleases me that you've had many excellent experiences with us. We look forward to seeing you again and wish you the best experiences with your new Toyota.

April 30, 2017

Excellent experience purchasing new vehicle Seth Green helped us find our new family car. He was extremely professional, friendly and knowledgeable. If we had a question and he wasn't sure of t More

by Reviewer_S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Green
May 01, 2017 -

Principle Toyota in Memphis responded

Marie, I'm so happy to hear that Seth provided you with a great experience. Thank you for taking the time to post some kind words. We hope you and your family enjoy the new car. We appreciate you coming to see us.

April 30, 2017

Wonderful experience, terrific sales person Sales person, April Haynie was very patient with me. She listened to what I wanted, then took me around the lot to show me various RAV 4's that met my More

by DEBRA VANBEVERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trace McGonagill, April Haynie
May 01, 2017 -

Principle Toyota in Memphis responded

Thank you for the review, Debra! We're glad that April and the team helped you have a five-star experience at our dealership. We'll tell her to keep up the great work! Congratulations on your purchase!

April 30, 2017

Buying Excellent customer service. Luke Evans was very patient, attentive and thorough in explaining everything to me. He gave me his number to call with an More

by Eva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Butler, Trace McGonagill, Luke Evans
May 01, 2017 -

Principle Toyota in Memphis responded

Eva, we are thrilled you had such a great overall experience. We are proud of Luke and all our staff for providing excellent customer service and patient and attentive care. We hope that you think of us again for any of your future needs and that you feel welcome to contact us anytime to advise us on how to improve.

April 26, 2017

She is professional and attentive We bought two vehicles from April within a 6 month period. A 1996 Mazda Miata and 2000 4Runner. The Miata has turned out to be a cream puff. It is a More

by baseball&cars
Recommend Dealer
Yes
Employees Worked With
April Haynie
Apr 27, 2017 -

Principle Toyota in Memphis responded

I'm so pleased to hear that April worked with you so well to find two vehicles for your family. Thank you for taking the time to post about your experience. Please feel free to give us suggestions on how we might be able to achieve a 5-star rating. We hope you continue to enjoy the Miata and 4Runner.

April 21, 2017

Good person to work with Very Curtis did his best to get the best deal on the car . Friendly good to deal with would recommend him to anyone who needs a new car More

by Mayn67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandeep Soni
Apr 21, 2017 -

Principle Toyota in Memphis responded

Thank you for the five-star review! We're glad that you had a great experience at our dealership. We appreciate your business and look forward to serving you again in the future!

April 14, 2017

Great experience I want to thank Kayla for making my Tacoma purchase so great. I live in Louisiana and with such a good distance it couldn't have been easier. Kayl More

by Patrick Burke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Carnett, Kayla Bunch
Apr 16, 2017 -

Principle Toyota in Memphis responded

Thank you for the great review, Patrick! Kayla and Buddy will be very pleased to hear how much you appreciated them. We strive to create the kind of friendly and welcoming environment you experienced and to ensure our customers all head home happy. Thank you for your recommendation and we look forward to hearing from you in the future.

April 14, 2017

The happy place. Everyone from the girls at the front desk to the salesman and service technicians always greet you with a smile and make you feel happy to be there. T More

by DIYGUY44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Carnett, Jerry Melton, Erica Austein
Apr 15, 2017 -

Principle Toyota in Memphis responded

We appreciate the wonderful review! We are proud of all our staff for working hard to provide a welcoming atmosphere and great customer service. We strive to create an environment that is stress-free and customer-oriented. We hope you are enjoying your new RAV4 and look forward to seeing you again in the future. Please feel free to contact us anytime if you ever have any questions or concerns. Todd Lochner, tlochner@principleauto.com

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