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Principle Toyota in Memphis

Memphis, TN

4.8
1,904 Reviews

7370 Winchester Road

Memphis, TN

38125

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Showing 1,904 reviews

June 30, 2017

persistant, but not pressured. This guy is (persistent) but not pushy or obnoxious. We started the deal but when the numbers came back they were no where I wanted them. (no deal) wa More

by Highlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Evans
Jul 05, 2017 -

Principle Toyota in Memphis responded

We're glad to hear that this had a positive outcome! Extraordinary service is what we strive for, and all though this took some time, we're happy it ended in your favor! If there is anything else you ever need from us, don't hesitate to reach out!

June 28, 2017

Wonderful Experience. Thank you April and Trace! My wife and I recently leased a beautiful Highlander from Principle Toyota. The whole process was great. April Hayne took great care of us from beginn More

by Very Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trace , Walker Stahnke, April Haynie
Jun 29, 2017 -

Principle Toyota in Memphis responded

Thank you for sharing your wonderful experience! We strive to provide exceptional customer service, so we are thrilled to hear April and Trace supplied just that. We're always here for your automotive needs!

June 26, 2017

"Very Pleasurable" It was a pleasure having Cassidy Nealy as my salesperson. She answered all my questions and I had a lot of them being a woman buying a car. I will def More

by bulldog4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassidy Nealy
Jun 30, 2017 -

Principle Toyota in Memphis responded

bulldog4, thanks so much for your kind review!! We're thrilled that Cassidy was able to take care of you and make you feel at home. We appreciate your business and look forward to seeing you again!

June 12, 2017

When you need help call, the Poh Poh! Poh exceeded our expectations! She got us the best deal and made sure we were able to walk out that day with the car of our dreams! Strongly recomend More

by Hut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Poh Ng
Jun 12, 2017 -

Principle Toyota in Memphis responded

I'm pleased to read your thoughtful review. I'm so glad you met with Poh and that she exceeded your expectations. Thank you so much for the kind words. Congratulations on the car of your dreams. It was a pleasure to have you come see us.

June 09, 2017

Best Salesperson I bought a Toyota Corolla last week from Principle Toyota. Ms. Kelly Fast was the Salesperson helped with my purchase. I am very satisfied with Kelly More

by Jacob Chacko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Butler, Kelly Fast
Jun 10, 2017 -

Principle Toyota in Memphis responded

Thank you for the five-star review, Jacob and Cerine! We are pleased that Kelly could offer you such a satisfying purchase experience. We will be sure to pass your kind words onto her. We work hard to provide the kind of knowledgeable, friendly, and more than competent care she gave you. We strive for the sort of welcoming low-stress car buying process you had. We hope you're enjoying your Toyota Corolla and welcome you back anytime.

June 08, 2017

The best car saleswoman I know Kayla had awesome patience with me. I am soooooooo satisfied with my purchase. Kayla keep up the good work honey! Am glad we crossed paths! More

by Doris Martin
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Carnett, Kayla Bunch
Jun 10, 2017 -

Principle Toyota in Memphis responded

Doris, we appreciate the great review! Kayla will be glad to hear how thankful you were for her patient and accommodating service. We are pleased to have made you so satisfied with your purchase and welcome in our dealership. We hope to see you again in the future.

June 08, 2017

Principle is Your Car Buying Destination *EDIT - The battery in my car died 6 days after I drove it off the lot. It was a used vehicle. This should probably be a priority during inspection to More

by DBrooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandeep Soni, Grant Bailey, Peter Butler
Jun 09, 2017 -

Principle Toyota in Memphis responded

We appreciate you taking the time to leave us a review! Thank you for the recommendation of Sandeep, we're happy to hear that he helped you find the perfect car. Please let us know how we can be of further service to you and don't hesitate to contact us with any questions or concerns!

June 08, 2017

Best car buying experience EVER I have purchased several new cars in my life but this one was the best! A large savings off of sticker and deal completed well ahead of my phone time More

by kpeeks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Green, Trace McGonagill
Jun 09, 2017 -

Principle Toyota in Memphis responded

Mr. Peeks, we're thrilled to hear your review of Seth and Trace! Congratulations on the purchase of your new car, we appreciate your business. Please don't hesitate to contact us with any questions or concerns you may have.

June 07, 2017

Easy! I told Luke what i wanted and he made it a quick and easy process. Made the whole car buying experience not as painful and drawn out. More

by BrandonK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Evans
Jun 08, 2017 -

Principle Toyota in Memphis responded

We appreciate your response, Luke! We work hard to make sure our process is as efficient and stress-free as you experienced. We hope you think of us again for any of your future needs.

June 05, 2017

Greatly Satisfied! My visit was amazing. I had a great experience here at Principle Toyota. Sandeep Soni was very PATIENT with me and not Pushy at all. Everyone was extr More

by angel1421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandeep Soni
Jun 06, 2017 -

Principle Toyota in Memphis responded

Thank you for the recommendation! We are thrilled you had such a great experience with us. We are proud of Sandeep and all our staff for their consistently patient and no-service. We want all our customers to feel so welcomed at our dealership. Please feel free to contact us anytime if you ever have any questions or concerns

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