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Principle Toyota in Memphis
Memphis, TN
1,901 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,901 reviews
October 09, 2017
My first new car!!!!! I made a great decision with going into Principle Toyota to purchase my first new car. Nicole Stewart did a fantastic job with explaining all aspects I made a great decision with going into Principle Toyota to purchase my first new car. Nicole Stewart did a fantastic job with explaining all aspects of the Corolla, as well as the paperwork. Nicole and Buddy made the choice of buying the Corolla easy. They both were knowledgeable and displayed great customer service. Great team work! Iwill recommend Principle Toyota to family, friends, and coworkers for their car purchasing needs! More
by MaLika52
Employees Worked With
Buddy Carnett, Nicole Stewart
October 07, 2017
DQ Thomas (Patience) It was a nail biting yet rewarding experience. My salesperson was AWESOME! The process took two days. I was confused about why it was taking so long. It was a nail biting yet rewarding experience. My salesperson was AWESOME! The process took two days. I was confused about why it was taking so long. I contacted my salesperson and she put my concerns to rest. We drove away with this beautiful SUV. I will definitely do business again with DQ Thomas at Principle Toyota. Thank you! More
by Sandra Robinson
Employees Worked With
DQ Thomas
October 05, 2017
AWESOME CUSTOMER SERVICE , VERY FAST TRANSACTION Me and my wife were very happy with our experience with Poh . She was proactive in searching for a reliable and affordable car for us and was quic Me and my wife were very happy with our experience with Poh . She was proactive in searching for a reliable and affordable car for us and was quick to answer questions as they came up. , the process was very smooth; Poh makes it easy! I would recommend Poh to all my close friends and family. Principle Toyota is really awesome. A great place to buy a car. More
by RAV42017
Employees Worked With
Kayla Bunch, Walker Stahnke, Poh Ng
October 04, 2017
GREAT SALESMAN Great experience , Mr.Morrison was straight up and to the point from ground zero. Would recommend dealership to friends, even though I was unsure gav Great experience , Mr.Morrison was straight up and to the point from ground zero. Would recommend dealership to friends, even though I was unsure gave me the highs and lows of buying. More
by first time buyer
Employees Worked With
Buddy Carnett, Eric Morrison
October 03, 2017
All around great job Stand out gentlemen, and great service. Made me feel right at home. If you’re looking for a new or used vehicle this is a one stop shop!!! Stand out gentlemen, and great service. Made me feel right at home. If you’re looking for a new or used vehicle this is a one stop shop!!! More
by juicemain32
Employees Worked With
Grant Bailey, Peter Butler, Brandon Hoss
September 25, 2017
First Chose the wrong truck, Seth made the switch painless I thought I wanted the 4-cyl model, but it didn't fit my needs. Seth handled the switch & I had a better fit the next day. Seth ROCKS. I thought I wanted the 4-cyl model, but it didn't fit my needs. Seth handled the switch & I had a better fit the next day. Seth ROCKS. More
by Larry Warhurst
Employees Worked With
Seth Green
September 13, 2017
Mission Accomplished! Best experience Ive ever had when buying a new car. No hassle, no hidden cost ... I had a great person helping me and explaining everything. Jerry M Best experience Ive ever had when buying a new car. No hassle, no hidden cost ... I had a great person helping me and explaining everything. Jerry Melton, super nice person with years of knowledge and I do believe there to help me understand everything. When you are ready to buy go to PRINCIPLE TOYOTA and ask for Jerry Melton. You won't be sorry! Patricia Weatherford More
by Patticake4952
Employees Worked With
I was very impressed with the young man that walked me through all the bottons and knobs and explained what each ones purpose was. , Jerry Melton
September 11, 2017
Two Hour Wait to Change a Battery I had battery trouble over the weekend and woke up to a truck that wouldn't start on Monday morning. Drove in to the dealership first thing that morni I had battery trouble over the weekend and woke up to a truck that wouldn't start on Monday morning. Drove in to the dealership first thing that morning after having to jump start my truck. I was about the tenth vehicle to arrive and was told it would be a two hour wait for them to change a battery. Since I couldn't turn off the truck do to having to be jumped started again, the service advisor told me he would have the technician move it and put a note on the truck to leave it running... for two hours! This is ridiculous and extremely unprofessional! More
by BulldogFan
Employees Worked With
David Sees
September 09, 2017
Cassidy was great! I inquired online and Cassidy Nealy was very quick to respond back! She and Walker Stahnke exceeded my husband and I car buying expectations! If your I inquired online and Cassidy Nealy was very quick to respond back! She and Walker Stahnke exceeded my husband and I car buying expectations! If your in search for a vechicle they are the ones to go too! Thanks for making it so easy and getting us in and out quick as possible!! More
by GarrettJohnson
Employees Worked With
Walker Stahnke, Cassidy Nealy
September 09, 2017
Understands customers needs 2nd car purchased from Sandeep. He is very professional - asks enough questions to understand what you want and need. Once the purchase is made he mak 2nd car purchased from Sandeep. He is very professional - asks enough questions to understand what you want and need. Once the purchase is made he makes sure you familiar yourself with all the features of your new car so you can enjoy it to its fullest. More
by Happy Corrolla
Employees Worked With
Sandeep Soni
