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Principle Toyota in Memphis

Memphis, TN

4.7
1,847 Reviews

7370 Winchester Road

Memphis, TN

38125

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Showing 1,847 reviews

March 11, 2024

My car is in the best of care since I have been taking it to Toyota Principal and they keep it running on point for me and send reminders when it’s time again for maintenance. They also remind me when I’m More

by J’s Car Dealership
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Mar 13, 2024 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2024

Dealing with Poh was the best. Great communication and a smooth transaction. The whole experience was great! More

by Jthart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Poh Ng
Mar 12, 2024 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2024

Great service. Prompt and explained things clearly. Comfortable and clean waiting area. Updated as they were working! More

by tddickson@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
Mar 11, 2024 -

Principle Toyota in Memphis responded

Tddickson@msn.com, we are so pleased you enjoyed your visit to Principle Toyota!

February 26, 2024

Rodger always is very professional and polite. He actually checked me in while I was waiting for them to open. More

by Davidp920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Mar 11, 2024 -

Principle Toyota in Memphis responded

Hi Davidp920, thank you for taking the time to leave a review for us at Principle Toyota. We're happy we could meet your expectations!

February 21, 2024

Sheldon in the service dept was really great. He was very details and honest about everything. More

by williba1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Mar 11, 2024 -

Principle Toyota in Memphis responded

Williba1969, thank you so much for the positive review!

February 19, 2024

Great service, efficient, friendly, easy to make appointments, clean facility, nice staffing, comfortable seating and waiting area More

by ttocscj88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper Walker
Mar 11, 2024 -

Principle Toyota in Memphis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 16, 2024

Rodger was an incredible service provider. He was ready to help and explained everything to a T. I really appreciate all his hard work and help. More

by blackbelt5328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Mar 11, 2024 -

Principle Toyota in Memphis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. We hope you have a great day!

February 16, 2024

Roger took very good care of me. He was helpful and very polite. The only problem I had involved the parts department, but that was resolved to my satisfaction. Thank you Patrick. Ov More

by athompson1153
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick, Rodger Parker
Mar 11, 2024 -

Principle Toyota in Memphis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Thank you, and have a fantastic day!

February 15, 2024

Took g ood care of us Thank you I didn't bring the car in, my husband did More

by Peanut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Mar 11, 2024 -

Principle Toyota in Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 15, 2024

Very nice service writer. He listened to concerns and answered all of my questions. Will def return to dealership. Fast service! More

by Jesmomscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea another great mechanic there. , Shelton Maben, John Forrester, Rodger Parker
Mar 11, 2024 -

Principle Toyota in Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

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