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Principle Toyota in Memphis

Memphis, TN

4.7
1,864 Reviews

7370 Winchester Road

Memphis, TN

38125

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Showing 1,864 reviews

December 31, 2024

Salesman Libra Jones was professional and kept me updated through the service. Great service time. More

by Lhandymallett3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Libra Jones
Jan 02, 2025 -

Principle Toyota in Memphis responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Jan 02, 2025 -

Lhandymallett3 responded

Thank you.

December 31, 2024

Andy was very helpful and transparent! This was my first time buying a car and it could not have gone any smoother More

by Kelsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hoss, Cassidy Nealy, Andy Fong
Jan 02, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 29, 2024

I love Principle Toyota Service Department. Going online to schedule your appointment is very easy. My service agent is the BEST More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Jan 01, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 27, 2024

Amazing experience. Jimmy Rooker made buying a car very easy and without the typical pressure that can happen. Thanks to the entire team that made my daughter's Christma More

by andyb615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Rooker
Dec 29, 2024 -

Principle Toyota in Memphis responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 25, 2024

Great experience in service. Give Roger a raise- Drove an hour up , and well worth the trip. Will be back More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Dec 31, 2024 -

Principle Toyota in Memphis responded

Hi Marcus, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

December 23, 2024

Sales staff ,Rooker,and service advisor ,Jasper ,both very helpful, I would definitely recommend ,Principle. More

by Rustyrushing2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper Walker, Jimmy Rooker
Dec 25, 2024 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 11, 2024

Great product and service. The staff was very informative and friendly. The wait time wasn't long at all. More

by fpayne1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Dec 13, 2024 -

Principle Toyota in Memphis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2024

I would NEVER purchase a vehicle from this dealership. I made used car purchase in May of this year, by August the car ran hot and I had to put in a new Water-pump. By the first week in December it starte More

by RENEECOLLINS2014
Recommend Dealer
No
Employees Worked With
Was not satisfied with this dealership
Dec 20, 2024 -

Principle Toyota in Memphis responded

Hi there, I am so sorry to hear about your negative experience with our dealership. We truly care about our customers and their satisfaction is our top priority. We would like to address your concerns and make things right. Please contact us so we can resolve this issue for you. Thank you for bringing this to our attention.

December 05, 2024

Without an appointment I dropped in to get my headlight replaced. I was greeted with courtesy and professional demeanor by Shelton Maben. We discussed my requests and he advised my options before making m More

by BeccaG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Dec 08, 2024 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Dec 12, 2024 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 04, 2024

The employees are friendly and knowledgeable, clean environment and usually there's not a long wait time. More

by harr1529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben, John Forrester, Rodger Parker
Dec 06, 2024 -

Principle Toyota in Memphis responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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