Principle Toyota in Memphis

Great product and service. The staff was very informative and friendly. The wait time wasn't long at all. The staff was very informative and friendly. The wait time wasn't long at all. More

I would NEVER purchase a vehicle from this dealership. I made used car purchase in May of this year, by August the car ran hot and I had to put in a new Water-pump. By the first week in December it starte I made used car purchase in May of this year, by August the car ran hot and I had to put in a new Water-pump. By the first week in December it started having engine problems. I had to pay money to have to have another diagnostic and was told it need a new engine, which will cost 7,500. They were not helpful at all with anything. I have NEVER had problems with a vehicle in such a short period of time. I personally will NEVER buy another vehicle from this dealership. I wish I had read the reviews before I purchased. Please BEWARE!!!!! More

Without an appointment I dropped in to get my headlight replaced. I was greeted with courtesy and professional demeanor by Shelton Maben. We discussed my requests and he advised my options before making m replaced. I was greeted with courtesy and professional demeanor by Shelton Maben. We discussed my requests and he advised my options before making my decision. More

The employees are friendly and knowledgeable, clean environment and usually there's not a long wait time. environment and usually there's not a long wait time. More

Great atmosphere ,nice attitude . Special thanks to Libra Jones got me in and out. I will be back. Special thanks to Libra Jones got me in and out. I will be back. More

Roger explained what services were needed for my 30k maintenance and advised I would not need an oil change until April. Very honest and helpful. Would definitely recommend him and this dealership. maintenance and advised I would not need an oil change until April. Very honest and helpful. Would definitely recommend him and this dealership. More

Principle Toyota excels in customer service. All members of their team are courteous, knowledgeable and focused on providing a positive experience for your Toyota maintenance. I was impressed by All members of their team are courteous, knowledgeable and focused on providing a positive experience for your Toyota maintenance. I was impressed by their communication throughout the service process. More

Their service department puts wolfchase to shame. They answer their phones and are extremely expedient in their work. Definitely recommend. They answer their phones and are extremely expedient in their work. Definitely recommend. More

I take my truck to principle because I know they will provide quality service and make only necessary recommendations. I am completely confident in their work. provide quality service and make only necessary recommendations. I am completely confident in their work. More

Their Technicians are always professional and caring. I especially recommend my last one. Toyota is a great Company and I place my trust in them. I especially recommend my last one. Toyota is a great Company and I place my trust in them. More