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Principle Toyota in Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.8
1,886 Reviews
Call Dealership (855) 976-7353
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,886 reviews

February 19, 2025

Everyone that works at Principle is very knowledgeable of the job they are working in. Each person is professional and works to be sure you are knowledgeable about your car. More

by btutless
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben, John Forrester, Rodger Parker
Report | Print
Feb 21, 2025 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 18, 2025

Greeted upon arrival. Was in and out in approximately an hour. Great service. Clean waiting area as well. Kept me updated by iPhone. More

by Jiware59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
February 17, 2025

Great customer service. A pleasant atmosphere and wait time for the service is fast. Very helpful and informative on the updates of service repair. More

by abcbmcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Feb 20, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 13, 2025

3rd auto that I’ve bought from Principle Toyota & Salesperson Kelly Fast I’m Very pleased More

by carlyle.acosta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Fast
Report | Print
Feb 17, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 12, 2025

Excellent service from everyone at Principal Toyota. They worked me in and did all work needed . Will always use this dealership .thank you Jasper Walker.! More

by Lgerache
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper Walker
Report | Print
Feb 17, 2025 -

Principle Toyota in Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 10, 2025

Roger and Elias really kept me updated with pictures and the procedure and overall showed amazing professionalism. The vehicle was given back as if it was never even touched and they made sure I didn’t have More

by Arell_Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Diaz, Rodger Parker
Report | Print
Feb 13, 2025 -

Principle Toyota in Memphis responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! Feel free to reach out to us if you need anything. Have a wonderful day.

February 07, 2025

Couldn’t have asked for a for more. Guys were polite and had a great sense of humor. Mabel and Parker More

by Rkl0244
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben, Rodger Parker
Report | Print
Feb 12, 2025 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2025

Always friendly In and out . Service advisor was knowledgable and transparent when it comes to my vehicles More

by EB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Feb 13, 2025 -

Principle Toyota in Memphis responded

Hi Eb, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2025

Sheldon is a gutsy service adviser. He get me in and out on time and all way with a smile he’s like family. More

by juanicebrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Feb 12, 2025 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. We are always more than happy to assist you if anything else comes up. Take care!

February 04, 2025

Our salesperson Cassidy was helpful and communicated very well. The buying experience was seamless and had no issues. We would definitely buy from them again. More

by Scott
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Grant Bailey, Cassidy Nealy
Report | Print
Feb 12, 2025 -

Principle Toyota in Memphis responded

Hello Scott, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. We are always more than happy to assist you if anything else comes up. Take care!

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