Principle Hyundai of Boerne
Boerne, TX
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Always spot on. Excellent customer care. I love to pick up my car and it’s nice and clean. I was surprised that they didn’t vacuum it out. Excellent customer care. I love to pick up my car and it’s nice and clean. I was surprised that they didn’t vacuum it out. More
The kind of dealership you always expected and not like the old shady one's that would hide your keys. No pressure and very relaxed atmosphere. They were able to accommodate my concerns, so I bought it. the old shady one's that would hide your keys. No pressure and very relaxed atmosphere. They were able to accommodate my concerns, so I bought it. More
Husband and I purchased a new Tucson, Cassandra was amazing she helped us from start to finish. Marco the finance manager was also incredible helpful. We even had helped from Stefano and he was also ve amazing she helped us from start to finish. Marco the finance manager was also incredible helpful. We even had helped from Stefano and he was also very professional and nice. The whole team at Principle is very professional and helpful we would definitely purchased another vehicle from them More
Family bought a very used car that should never have been sold at a new car dealership. It was the type that should have been on a buy here pay here corner lot. The General Manager refused to consider fixi sold at a new car dealership. It was the type that should have been on a buy here pay here corner lot. The General Manager refused to consider fixing any of the many things that were obviously wrong with it when we drove it off the lot...choosing instead to hide behind paperwork we signed saying it was sold as is. I got it. AS IS. But this dealership knew the front brakes needed replacing and that a CV boot was torn in addition to other items that should have been a flag to not sell the vehicle. Overally, very disappointed that the dealership made no attempt at all to keep me as a customer. More
I had an outstanding experience at Hyundai of Boerne. Cassandra and Steve were absolutely amazing from start to finish. There was zero pressure to buy a car, and they truly focused on earning my business Cassandra and Steve were absolutely amazing from start to finish. There was zero pressure to buy a car, and they truly focused on earning my business the right way. They beat every other dealership’s offer I brought to them and were completely transparent throughout the entire process. The numbers were the numbers—no games, no surprises. When I walked into finance, the figures were exactly what had been discussed beforehand. That level of honesty is rare and incredibly appreciated. Cassandra and Steve worked extremely hard to make this deal happen, and it shows. The way they treat people genuinely makes a difference. Needless to say, I’ll be recommending everyone I know to come to Hyundai of Boerne if they’re looking to buy a Hyundai. I truly wish every dealership operated like this. Ask for Cassandra—you won’t regret it. More

