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Principle Hyundai of Boerne
Boerne, TX
41 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 41 reviews
October 16, 2026
Maryam was exceptional. She kept me informed of the time that might be needed to complete the first service for my new car. She did let me know that several recalls would She kept me informed of the time that might be needed to complete the first service for my new car. She did let me know that several recalls would take some time to update my car. Exceptional service More
by PJPERUCCA
Employees Worked With
Maryam Jaghori
October 14, 2026
My family and I drove two hours to purchase a 2026 Hyundai Santa Fe, and Stefano made the trip completely worthwhile. He welcomed us by name as soon as we arrived and had everything prepared, making t Hyundai Santa Fe, and Stefano made the trip completely worthwhile. He welcomed us by name as soon as we arrived and had everything prepared, making the buying process smooth and efficient. We were able to get into our new vehicle and head home much sooner than expected. Excellent customer service! More
by clinisha
Employees Worked With
STEFANO MOROSINI
September 27, 2026
Tony, my service representative kept me informed about the status of the repair and maintenance. He listened well to my needs and went the extra mile to help me. the status of the repair and maintenance. He listened well to my needs and went the extra mile to help me. More
by pbarton9200
Employees Worked With
Tony Nguyen
September 26, 2026
We cannot say enough good things about our experience working with Cody on the lease of our new Hyundai IONIQ 9. This was our first time leasing, and Cody made the entire process clear, comfortable, and working with Cody on the lease of our new Hyundai IONIQ 9. This was our first time leasing, and Cody made the entire process clear, comfortable, and remarkably easy. From our very first conversation through the moment we drove away, he was absolutely outstanding. He was transparent, knowledgeable, efficient, personable, and refreshingly straightforward throughout the entire process. He answered every question clearly, was readily accessible whenever we needed him, and handled the inevitable back-and-forth of a car negotiation with professionalism and absolutely no pressure. As first-time lessees, we especially appreciated how patiently he explained everything and made sure we understood exactly where things stood at every step. What impressed us most, though, was how genuinely committed Cody was to getting us the car we actually wanted—not simply selling us the car that happened to be on the lot. When the right IONIQ 9 was located elsewhere, he went above and beyond, personally driving 2½ hours to retrieve it for us. That level of effort and customer service is extraordinary and says a great deal about the way Cody does business. We have purchased quite a few vehicles over the years, and this was, without question, the best dealership experience we have ever had. Cody combines deep knowledge of the product with honesty, responsiveness, patience, and a genuine desire to take care of his customers. At no point did we feel like we were simply part of a transaction. Five stars hardly seem sufficient. We would recommend Cody without hesitation to anyone looking for a vehicle, especially anyone leasing for the first time. When the time comes for our next vehicle, he will absolutely be our first call. Thank you, Cody, for making what can often be a stressful process genuinely enjoyable—and for going the extra mile (or, in your case, considerably more than a few miles!) to take such good care of us. More
by Joe K.
Employees Worked With
Cody
August 29, 2026
Great experience with no pressure to buy. Did not feel rushed or intimidated like other dealerships. Thank You Cody for a great sales experience and to Mike with finance who walked me through Did not feel rushed or intimidated like other dealerships. Thank You Cody for a great sales experience and to Mike with finance who walked me through the process with ease and a smile that that would make anyone's day. Definitely recommend this dealership! More
by xxrainstorm1
Employees Worked With
Cody-Sales/ Mike-Finance
August 04, 2026
I recently had a great experience with Principle Hyundai in Boerne. Due to a medical condition, I wasn’t able to come into the dealership until it was time to test drive the vehicle, and the team was incred in Boerne. Due to a medical condition, I wasn’t able to come into the dealership until it was time to test drive the vehicle, and the team was incredibly accommodating and understanding throughout the entire process. When I did come in to test drive a 2026 Santa Fe Calligraphy, everything went smoothly. From the moment I arrived, the staff was welcoming, professional, and respectful of my time. David Bristol was especially helpful—he was knowledgeable, patient, and answered all my questions without any pressure, which made the entire experience comfortable and straightforward. The dealership itself is clean and well-organized, and the overall atmosphere reflects a team that truly takes pride in customer service. I appreciated the transparency and communication every step of the way. If you’re looking for a dealership that treats you with respect and makes car buying a smooth experience, I would definitely recommend Principle Hyundai Boerne—ask for David Bristol! More
by Dan Perkins
Employees Worked With
David Bristol and Marco
July 31, 2026
Came in for an oil change and tire rotation, refused the rotation after being told it was 39.95, said I'll do it myself! Just under 30 k on the vehicle, already changed my own oil and filter 5 times, but th rotation after being told it was 39.95, said I'll do it myself! Just under 30 k on the vehicle, already changed my own oil and filter 5 times, but the service ended up being complimentary and they kept me there for 4 hours, long enough to make me fall in love with a different Santa Cruz! xxxxxxxx! More
by canyon581013
Employees Worked With
Drex, Mike, Mike, Chris, Tony
July 10, 2026
Took car in for oil change, very nice people. I live south of San Antonio and I will make the trip when my car needs service, It's that good. Best part I got my car back, no dirt or greasy hand I live south of San Antonio and I will make the trip when my car needs service, It's that good. Best part I got my car back, no dirt or greasy hand prints. GOOD JOB More
by Magpie
Employees Worked With
Eric Hernandez
