Principle BMW of San Antonio - Service Center

I like going go this dealership for service. They greet me promptly and my service manager knows me and my vehicle so I get the service I need without any pressure to add additional services. They greet me promptly and my service manager knows me and my vehicle so I get the service I need without any pressure to add additional services. More

Excellent service advisors including current one, Ryan Watson. Video survey of vehicle could be improved. Watson. Video survey of vehicle could be improved. More

Mr. Rosario has always been very professional and on time And I think he’s a great asset to the company And I think he’s a great asset to the company More

I really like the service and how much they care. Ryan Watson is outstanding and a very knowledgeable service advisor. Ryan Watson is outstanding and a very knowledgeable service advisor. More

Service was great! My service advisor Richard ensured my questions were answered and I was kept in the loop throughout the duration my car was being serviced at BMW. My service advisor Richard ensured my questions were answered and I was kept in the loop throughout the duration my car was being serviced at BMW. More

Excellent service They kept me informed of process all the time and even gave me a loaner to drive the time and even gave me a loaner to drive More

terrible experience. it took them over 3 hours to bring our car to us all they had to do was put a tire on and a fender liner which should take a total of 10 min maximum. it took them over 3 hours to bring our car to us all they had to do was put a tire on and a fender liner which should take a total of 10 min maximum. they kept telling us only a few more minutes and wasting me and my wife’s time. More

Excellent customer services. I always bring my car here for everything my car needs. Trust on there knowledge. I always bring my car here for everything my car needs. Trust on there knowledge. More

Great Staff. Friendly and fast service from appointment start to finish. Scheduled service updates provided via text meassage link from technician. Comfortable wa Friendly and fast service from appointment start to finish. Scheduled service updates provided via text meassage link from technician. Comfortable waiting area with some refreshments. More

Principle is a very friendly & efficient company. My car was taken care of quickly & expertly. I would recommend them to everyone. They get my highest rating. My car was taken care of quickly & expertly. I would recommend them to everyone. They get my highest rating. More