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Princeton BMW

Hamilton Township, NJ

4.8
510 Reviews

3630 Quakerbridge Rd

Hamilton Township, NJ

08619

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Showing 510 reviews

November 26, 2023

Customer should have a chance speak to technician directly when we have a question. Because sometimes the problem we need advisor explain in person will be more clear to us. More

by Bfea6868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ditta
Dec 02, 2023 -

Princeton BMW responded

Hi, we truly appreciate your feedback regarding the request to speak with a technician. Your suggestion is being discussed with our leadership team on how we can enhance the customer experience for our guests. We appreciate your positive reviews for price transparency, time, workmanship and communication and look forward to the opportunity to work with you in the future. Again, thank you for the suggestion.

November 13, 2023

I want to thank the excellent service my family and I received from the BMW Princeton team, especially Kamal Zahran and Kristina Melendy. They both answered our questions and did everything necessary to More

by liz.jimenezg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamal Zahran, Kristina Melendy
Dec 05, 2023 -

Princeton BMW responded

Liz, we're happy you found our staff to be so supportive during your experience here at Princeton BMW. We hope to be of service to you again in the future. Best wishes, Princeton BMW

October 29, 2023

Glen Ditta is the best. Knowlegeable, helpul and engaging. He is Princeton BMW most valuable asset. More

by ayalagon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ditta
Oct 31, 2023 -

Princeton BMW responded

Hello Ayalagon, we're happy you found our staff to be so supportive during your experience here at Princeton BMW. We are always more than happy to assist you if anything else comes up. Take care!

October 23, 2023

Impressive customer care. Exceptional service from the sales team and finance at Holmans Princeton BMW. Will recommend to friends. More

by ram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Ferlita, Anthony McGeehan
Oct 25, 2023 -

Princeton BMW responded

Hi Ram, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

October 19, 2023

I was simply in awe of the ease of service the welcoming team, the thorough inspection and reporting, ease of communication, payment process and return of vehicle to our home. Glen Ditta was awesome. More

by DansTheMan
Recommend Dealer
Yes
Employees Worked With
All, Glen Ditta
Oct 21, 2023 -

Princeton BMW responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 09, 2023

Excellent Service! Luke Stryker is great with communication and updates! I highly recommend Princeton BMW service department. More

by KRISTINMEDEROS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Stryker
Oct 11, 2023 -

Princeton BMW responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 02, 2023

Excellent service from Justina with no pressure. Very curteous and helpful. She explained and set up the tech once we got through the financing. More

by mdsekaran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justina
Oct 04, 2023 -

Princeton BMW responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 19, 2023

Sometimes I hear negative things about dealer service centers - but in this case, this is so untrue. I have never been disappointed by the Princeton BMW Service. Never afraid - Never hesitant! The fo More

by ELLE_HOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Song, Glen Ditta
Sep 21, 2023 -

Princeton BMW responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

September 01, 2023

Excellent new sales help - Steven Trombetta was wonderful and very knowledgeable. A pleasure to work with. More

by BMR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Trombetta
Sep 06, 2023 -

Princeton BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Princeton BMW! We hope to see you soon!

August 16, 2023

Excellent . Service staff very polite, professional and pay attention to details. High quality service provided. No last minute surprises. More

by Srini G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Dewees
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