Princeton BMW

Very slow with work. Don't return my calls. Never have they returned my calls. Promise to call. No call. Voice mail does nothing. I finally go somewhere after my mother had to call to ask why I was being they returned my calls. Promise to call. No call. Voice mail does nothing. I finally go somewhere after my mother had to call to ask why I was being ignored. My Mom had to call and ask Glen if it was because I was 18 and he can ignore younger adults by avoiding their phone calls. He immediately changed his attitude towards us and said he would never treat me like that (clealy it's my age). It took four (4) phone calls and two days after he said he would call me right back the day before. <br><br>When picking up the car it's always 10-15 minutes and then they tell me my car is "blocked in" out back and they are going to get it now. That's after 15 minutes of after they saying they are getting it.<br><br>Bought four (4) cars from them. There is absolutely no excuse for the lack of quality, service and respect we have received!<br><br>I have many friends with families that refuse to go there because of their lack of customer service. It's worth the 30-40 minute drive Open Road BMW in Edison. More