Princeton BMW

I purchased a Certified Pre-owned BMW 528i from Princeton BMW. The listing was on Auto-Trader.com and was accurate. The "client adviser" was informative and helpful over the phone as I made my purchase arr BMW. The listing was on Auto-Trader.com and was accurate. The "client adviser" was informative and helpful over the phone as I made my purchase arrangements. I was able to make all the necessary transactions via e-mail and texts in order to take possession of the car, with a few local signatures required upon my arrival. We scheduled a day, I sent them my flight itinerary, and they arranged for my transport from the Newark airport (very nice touch.) Mr. DiMattia showed me the car and allowed me all the time I needed to inspect and make certain everything was as stated; and, it was. The finance officer was also very informative and helped me to pick out a package that best suited my needs. He also recommended a great place to stop for lunch (the veal parmesian sandwich was great!) All in all, my experience was exceptional. These folks understand customer service. Its not at all what I'm used to in Charleston, South Carolina. More

I had an issue with an extended warranty contract purchased with a representative who is no longer with the dealership. Mr. Christ listened to my complaint, contacted the warranty company, and resolv purchased with a representative who is no longer with the dealership. Mr. Christ listened to my complaint, contacted the warranty company, and resolved the issue. This was done in a timely manner and with professionalism. On the basis of this interaction, I would definitely recommend the Princeton BMW dealership. More

Princeton BMW provided space for the YWCA Princeton's Bates Scholarship Benefit on Nov 4. Christine T cheerfully provided whatever help we we needed, the Showroom was beautiful, and GM Jim Christ was gen Bates Scholarship Benefit on Nov 4. Christine T cheerfully provided whatever help we we needed, the Showroom was beautiful, and GM Jim Christ was generous in providing us with the beautiful showroom space and a gift card door prize. Overall Princeton BMW played a large part in our having a very successful fundraiser as well as all attendees having a very good time! More

Whenever I need to bring my car in for service, even small issues, I'm always treated with the utmost attention, respect, and a caring attitude. With the weather changes, my car indictor light flashed " small issues, I'm always treated with the utmost attention, respect, and a caring attitude. With the weather changes, my car indictor light flashed "Low Tire" and I brought my car in for a check-up. As soon as I enter the BMW facility, Frank Menna says "hello Joanne" and how can they help me? Great customer service! Exactly what I expect from a BMW dealer. It's a key reason why I bought my 2010 BMW from Princeton. Many thanks and keep up the fine work! I have recommended them to family, friends and colleagues. Joanne Ferrara, Robbinsville, NJ More

I just returned my BMW at the end of its lease. Princeton BMW made the experience both pleasant and professional. There are a number of BMW dealership closer to my home, but I will most certainly Princeton BMW made the experience both pleasant and professional. There are a number of BMW dealership closer to my home, but I will most certainly return to Princeton BMW when I buy another BMW. They are simply outstanding. More

About six years ago I swore never to step foot again into Princeton BMW....then we met Jim Christ. It was at a social engagement that Jim asked us to give Princeton BMW a second chance, explaining that sinc Princeton BMW....then we met Jim Christ. It was at a social engagement that Jim asked us to give Princeton BMW a second chance, explaining that since the change in ownership there has been a change in culture. So we gave Jim the opportunity to service our 2009 535i. We could not of asked for better service and attention to detail. Jim demonstrated his words. Now we look forward to stepping foot into Princeton BMW... More

My husband and myself have been driving BMW's for 10 years. We always leased our vehicles from Thompson BMW in Doylestown, PA. When our 325xi was coming due we decided to purchase a 335i convertible a years. We always leased our vehicles from Thompson BMW in Doylestown, PA. When our 325xi was coming due we decided to purchase a 335i convertible and thus started shopping around. We, of course, went to Thompson and were very disappointed with their lack of interest or professionalism. There was a new sales manager and new sales people and they absolutely did not compare to the prior group(s) of people that we had dealt with. Being true BMW fans we didn't let Thompson put a bad taste in our mouths and so we found ourselves at Princeton BMW. Everyone from the client advisor, Chris Frank, to the sales manager, to the financial person were amazing. They were professional, friendly, informative, and humble. All the things a person would want when making a large purchase. As a matter of fact we were so happy with the service and cooperation that we got we decided to go ahead and lease a Mini from them as well. So within the span of a weekend we drove away from Princeton BMW/Mini with two new cars and with a very good taste left in our mouths. Sincerely, RandiLynn and Scott Rosenberg More

From the moment I walked into this dealership, I was treated with respect, friendliness and the feeling that my car needs would be taken care of. I was taken care of right away. My experience was very p treated with respect, friendliness and the feeling that my car needs would be taken care of. I was taken care of right away. My experience was very positive and I'll recommend this dealership to any of my family or friends who are looking for a car. More

Joe D was excellent, taking the time to review the car's features, being patient when I asked for it, giving me time to think and discuss the deal with my wife. At delivery he took care of all the details, features, being patient when I asked for it, giving me time to think and discuss the deal with my wife. At delivery he took care of all the details, even helping to handle a few things I would have expected to do. I would recommend Joe to anyone and work with him again if the opportunity presents itself. More

Every 3 years I purchase a pre-owned certified BMW. I can honestly say this is the best dealership I have ever worked with. I was treated as though I were purchasing a brand new 7 series yet my purchas can honestly say this is the best dealership I have ever worked with. I was treated as though I were purchasing a brand new 7 series yet my purchase was a beautiful pre-owned BMW. From my home, I had to drive almost an hour to this dealership and it was worth every mile! Thank you for such outstanding service. E. Marks :) More