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Princeton BMW
Hamilton Township, NJ
515 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 515 reviews
August 01, 2012
This is our 2nd time returning to Princeton BMW to purchase a vehicle. The employees are courteous, professional, friendly, efficient and extremely knowledgable. I used to cringe at the thought of v purchase a vehicle. The employees are courteous, professional, friendly, efficient and extremely knowledgable. I used to cringe at the thought of visiting a dealer based on the long, boring & tedious experiences we have had at other dealers in the past. Our car advisor, Joe DiMattia, is a treasure. There is nothing he doesn't know, and he requires much of himself when he has worked w/us. We consider a trip to this dealer as part of a visit to our BMW "family". Our financial advisor, DJ Felsey walked us through that aspect of the purchase w/humor & expediency, rounding out the total experience, again, as a fantastic overall encounter! More
by mokirose
Employees Worked With
Joe DiMattia & DJ Felsey
July 28, 2012
It was a true pleasure working with Joe.Met my needs, very informative and got me in the vehicle I wanted. I wouldn't hesitate for a second to recommend friends of mine who are in the market. very informative and got me in the vehicle I wanted. I wouldn't hesitate for a second to recommend friends of mine who are in the market. More
by kb12
Employees Worked With
Joseph DiMattia
June 07, 2012
David was a great salesperson. He was knowledgable and attentive but not pushy. He made the experience comfortable and memorable. Thanks David your the best. attentive but not pushy. He made the experience comfortable and memorable. Thanks David your the best. More
by Mmartinez147
Employees Worked With
David Ilion
June 05, 2012
As always, Luke went out of his way to help me with the service of my car. I received a no hassles loaner which was clean and fun to drive, and my service was carried out in an efficient and expedited mann service of my car. I received a no hassles loaner which was clean and fun to drive, and my service was carried out in an efficient and expedited manner. Luke is terrific and the reason I keep coming back to the dealership. He even dropped off some items that I left in the loaner to my house!! Now that's great service!! More
by artispatel
Employees Worked With
Luke Stryker
June 04, 2012
You wonder why car sales people are known for being so unethical? After visiting this dealership I learned why. When discussing my trade in I was told that it would cost them $1,000 to detail my car and unethical? After visiting this dealership I learned why. When discussing my trade in I was told that it would cost them $1,000 to detail my car and they would need to deduct from my trade in price. When it came down to negotiating price the sales manager gave me one price and then the sale rep followed up with a lower price. When I went to sign my paper work based on the lower price I received from my sales rep we were called crooks by the sales manager. Now you should not judge a dealership based on one bad employee. So I decided to speak with the General manager to let him know about the unprofessionalism at his dealership. He told me he would look into it and would call me back with a deal that night. I never heard from him. After leaving 2 more messages he did finally leave me a voice mail and when I called back the original sales manager got on the line and said bottom line either take the deal or walk. A friend of mine warned me about this dealership. Said he had a lot of bad experiences with service. He said one time they even left garbage from their lunch in his car and told me to go to Flemington. Well I did listen to him after the bad experience and they beat Princeton's price on the car and my trade in. Don't waste your time at this dealership! More
by bert1234
Employees Worked With
sales manager and manager of dealership
May 29, 2012
We bought a 7 series after 4 visits to the showroom. Lenny did an excellent job describing features and finding a car that fit our requirements. There was no pressure selling and we set the pace for the Lenny did an excellent job describing features and finding a car that fit our requirements. There was no pressure selling and we set the pace for the transaction. We are very happy with the car and will return again. More
by my12bmw
Employees Worked With
Lenny Galitsky, DJ Felmey
May 22, 2012
Overall, I am satisfied with the process I went through when purchasing pre-owned BMW. The improvement I suggest to Princeton BMW is for Princeton BMW to speed up the price negotiation process and make i when purchasing pre-owned BMW. The improvement I suggest to Princeton BMW is for Princeton BMW to speed up the price negotiation process and make initial offers closer to the market values. With the information widely available on the web, we, customers, have quite a good view of the current market prices. We often do negotiations over the phone with several dealerships before driving to a particular location. With that I strongly suggest that Princeton BMW (in particular, the Sales Management stafff) adjusts their price offer practice and starts with offering reasonable competing prices. This would save time for both Princeton Sales and customers. More
by ndidenko
Employees Worked With
Joseph Gallizzo
May 11, 2012
Joe Dimattia was helpful from the start. The most impressive part was getting the majority of the sale done over the phone and internet. All I needed to do was show up from my long drive from NYC. S impressive part was getting the majority of the sale done over the phone and internet. All I needed to do was show up from my long drive from NYC. Sale was completed in a day. When I arrived, Joe was patient while I went through all the points I needed to make, from analyzing the car, and financing that fit my neeeds. The repair shop was the cleanest shop I've ever seen, the showroom was huge and the selection was vast. The best part was getting the financing done through BMW... I work for Chase and their financing couldn't even help me as an employee. BMW financing helped me get the quote I needed to stay under budget and gap coverage. The transaction was flawless! Thanks Joe and the Princeton BMW team! More
by ml54754
Employees Worked With
Joseph DiMattia
April 29, 2012
We came to the dealer with the car we wanted and what we wanted for our trade in. We were greated by Dave and he was very courtious. He did not pull punches and gave us the best offer the first time. Dave a wanted for our trade in. We were greated by Dave and he was very courtious. He did not pull punches and gave us the best offer the first time. Dave answered every question we had without hesitation.. I will definitely recommend the dealership and Dave to others. More
by Psenus
Employees Worked With
David illion
April 17, 2012
My car has been serviced at Princeton BMW by Lew Shinkle since purchasing it there. Lew is an excellent service advisor, taking great care of his customers. Recently, the car had an unexpected issue and L since purchasing it there. Lew is an excellent service advisor, taking great care of his customers. Recently, the car had an unexpected issue and Lew fixed it, standing by the quality of the product for BMW and the dealership. Highly recommended. More
by FM-BMW
Employees Worked With
Lew Shinkle
