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Princeton BMW
Hamilton Township, NJ
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very poor follow-up I purchased a vehicle from PBMW in August. the salesman, John Scisly, was teriffic and very accommodating. The car was misrepresented in the AutoTrade I purchased a vehicle from PBMW in August. the salesman, John Scisly, was teriffic and very accommodating. The car was misrepresented in the AutoTrader ad, and I did not know until after delivery. A financial accommodation was made, but I waited 3-1/2 weeks for my refund and my equity check on my trade-in. Despite my calls and emails to the dealership for a status of my money ( a substantial amount) no one ever returned my calls. I had to constantly hound. Even the General Sales Manager never called me back when promised she would...will not recommend...and I buy many cars. More
Pressure free visit After coming off a very bad experience at Atlantic City BMW I was a bit apprehensive about my "next" car visit. This was by far the most pressure fre After coming off a very bad experience at Atlantic City BMW I was a bit apprehensive about my "next" car visit. This was by far the most pressure free visit ever to a car dealer. I explained what I was coming to look for, I was welcomed, they appraised my 328i made me an offer and let me think it about it overnight while never saying the car could be gone tommorrow Called the next morning with my counteroffer, we split the difference and the deal was done and I drove my X3 home that afternoon. Lenny was great to deal with and he comes recommended More
Excellent Service all round.. Being from the area for some reason I kept Princeton BMW as my last resort (should have came here first and got it done with). I bought a 328i used fr Being from the area for some reason I kept Princeton BMW as my last resort (should have came here first and got it done with). I bought a 328i used from Ed @ Princeton BMW and the deal was made in less than 45 mins. Ed was great all way round. No bull xxxxting, straight to the point, great price, and overall a great level of service that you would expect from a luxury car showroom. I been to bunch of dealer over the years and I would rate Princeton BMW experience especially with Ed, Carlos, and Craig in the top 3 of all time. Thanks guys for making car buying a fun experience rather an ordeal. I would definitely recommend checking them out if you are looking for a new and/or used car. More
Should have came here earlier What can I say that hasn't been said? John's a great salesman and helped me lock in a great deal for my 335i xDrive. Found it on the internet and got What can I say that hasn't been said? John's a great salesman and helped me lock in a great deal for my 335i xDrive. Found it on the internet and got contacted by Mark who helped me set up an appointment for a test drive which turned out to be the only one I needed. This dealership though it's 20 miles away from me, I would drive to get my car serviced. Really felt at home the moment I arrived to the moment I left. More
Excellent Sales Guy I worked with John Scisly! Very personable and helped me to get the best deal. Still keeps in contact to make sure I am still happy with my purchas I worked with John Scisly! Very personable and helped me to get the best deal. Still keeps in contact to make sure I am still happy with my purchase (328xi). Don't think I will ever go anywhere else, unless John moves. I can only rate him 5 stars, but he's a definite 10! More
Outstanding experience overall This team of salesmen were helpful in finding the best car for me. The process enabled me to leave with the car that afternoon. I high recommend Prin This team of salesmen were helpful in finding the best car for me. The process enabled me to leave with the car that afternoon. I high recommend Princeton BMW's winning customer service. More
Great service! Excellent customer focused care; I highly recommend Luke Stryker to all customers! Many thanks for your personal care and keep up the good work. Geo Excellent customer focused care; I highly recommend Luke Stryker to all customers! Many thanks for your personal care and keep up the good work. George Karis More
The PrincetonBMW experience Generally the car buying experience is arduous and exhausting. From the moment we entered PrincetonBMW we felt welcomed, important, and appreciated. T Generally the car buying experience is arduous and exhausting. From the moment we entered PrincetonBMW we felt welcomed, important, and appreciated. The team of Laura Fluor(sales manager), Hon Fung (salesperson), and Craig Brauer (business manager) worked effortlessly to give us the best trade-in value for our 2013 3series and super deal on our new 2016 4series. My wife and I are truly happy with our car buying experience at PrincetonBMW and would strongly suggest to anyone considering a BMW to buy or lease from Princeton BMW. Greg and Rita Schon More
Olympic level performance! Mark was willing to discuss everything prior to coming in and was extremely helpful by email, which was key for me given my busy schedule as a mom of Mark was willing to discuss everything prior to coming in and was extremely helpful by email, which was key for me given my busy schedule as a mom of two who commutes in and out of princeton to NYC every day. Rawle Cox was an outstanding sales advisor. We came on the busiest day of the month with our baby, and he was able to work with us, meet and surpass another dealerships offer and treat us with the best possible care and consideration. Although it was busy at BMW, Rawle attended to us from start to end until we got into the sales office, the time there seemed to fly. He was personable and explained the ins and outs of our new car to both me and my husband. He has impressive knowledge about the car and all of the technology that comes with it. Because we had a bit of a wait we were treated with consideration. Graham crackers for the baby, free reign to set up camp in his desk and cookies and treats for my husband. At the end they even threw in free mud mats and a mini bmw for my 2 year old boy. I can't think of anything negative to say about the team at Princeton BMW. They are amazing. More
outstanding Princeton BMW really helped me out! My X5 broke down and I had it towed to Flemington BMW dealer that was very uncooperative. I wanted the dealer in F Princeton BMW really helped me out! My X5 broke down and I had it towed to Flemington BMW dealer that was very uncooperative. I wanted the dealer in Flemington to buy back the X5 and they refused because of the airbag recall which they did not have parts for and will not for months. This was not my fault or problem. I called Princeton BMW and spoke with Dustin, who was very kind and courteous, and said he would work with me because Princeton BMW takes care of their customers. Princeton BMW stepped up and bought my X5 and even went and towed it from Flemington to their dealership . They know how to treat their customers! I highly recommend Princeton BMW!!!! More