Princeton BMW

Awesome service experience! Took my 2018 BMW 740iXD for yearly maintenance and the whole service staff could not have done anything better. From the greeters, the loaner car representative, service technic yearly maintenance and the whole service staff could not have done anything better. From the greeters, the loaner car representative, service technician (Tom) and my BMW Service Advisor (Tyler Worrell) all provided excellent and timely service. What a bunch of delightful friendly bunch! They even washed my car! What a pleasant experience! More

Stereotypical bait and switch still exists. Dealer advertised a car on Autotrader and then tried to add $995 on for a dealer installed option they claim they put on every car. If this attachment is on advertised a car on Autotrader and then tried to add $995 on for a dealer installed option they claim they put on every car. If this attachment is on every car why wasn’t it included in the advertised price? Buyer beware - their pricing is not transparent and there will be a catch. More

Great Experience, Very friendly staff and smooth process in buying car. I wish other car dealers are same like this based on previous experiences. in buying car. I wish other car dealers are same like this based on previous experiences. More

as the car inventory now is limited. the sale manager doesn't care customer much, clearly lack of patience. if i don't take his price, he will soon have other people to take the price.finally reach out g doesn't care customer much, clearly lack of patience. if i don't take his price, he will soon have other people to take the price.finally reach out general sale manager, Joe Gallagher, who help us go through the process again. but it took much longer time. the whole purchase process is just ok. More

I was welcomed right as i stepped through the entrance and treat was great. Gregor was the salesman that took care of myself through the entire process and everything was fast and smooth. Would definitely and treat was great. Gregor was the salesman that took care of myself through the entire process and everything was fast and smooth. Would definitely come back to get me next car here. More

I have used the service department for the last 12-years. The service team - especially Dennis Kogout - have always been excellent. One of my cars recently needed some electrical work, which they serviced The service team - especially Dennis Kogout - have always been excellent. One of my cars recently needed some electrical work, which they serviced while I was in the process of moving out of state. Dennis and the team did a great job and made the pick up process very easy. The car is running great, today. More

A great dealership that covers all pertinent issues and leaves the customer satisfied and grateful. leaves the customer satisfied and grateful. More

Adrian Pena exceeded my expectations from a service department, one from which I did not buy the car from. He clearly explained what was wrong with my car. The staff were very professional. Got my car department, one from which I did not buy the car from. He clearly explained what was wrong with my car. The staff were very professional. Got my car back in pristine and operational condition. More

Thanks to Jim Polito (General Manager @ Princeton BMW) for restoring my faith in car dealerships & service departments! My 2018 BMW X1 (leased new from Princeton BMW in Dec. 2018 with 104 miles on it) had for restoring my faith in car dealerships & service departments! My 2018 BMW X1 (leased new from Princeton BMW in Dec. 2018 with 104 miles on it) had a scheduled maintenance service and brake service needed and luckily I had purchased the brake maintenance extension. We had recently moved several towns over and, although my X1 was leased new and still within the 3 yrs/36 miles time period, the in-service date of the car, (according to BMW NA) was in April 2018, so essentially the maintenance and upgrade expired 4/2021, so needless to say, we weren't too happy since the car technically had 9 months more left on it. I had reached out to Princeton BMW regarding this dilemma and Jim Polito made everything right and honored the warranty & covered the scheduled maintenance. He reached out to his service team and arranged this service to be covered. Jim truly went over and above to provide excellent customer satisfaction. If you live in the area, I highly recommend that you consider them for your future BMW needs! Well done Princeton BMW!! More

Firstly, I want to say Thank you Princeton Bmw for making yet another great pleasant experience with my X5 purchase and 5 Series trade. Alex and Dan are both knowledgeable professionals on their products an yet another great pleasant experience with my X5 purchase and 5 Series trade. Alex and Dan are both knowledgeable professionals on their products and work well together. More