Princeton BMW
Hamilton Township, NJ
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My first experience with Princeton BMW was excellent throughout, from scheduling an appointment online until the time I picked up my vehicle after the service was completed. Everyone was friendly, compe throughout, from scheduling an appointment online until the time I picked up my vehicle after the service was completed. Everyone was friendly, competent and helpful, including my service advisor, Lucas Stryker, who promptly kept me abreast of the progress of the work. I brought my mother, who has moderate Alzheimer's disease and is quite disabled, with me to drop off my loaner car and pick up my SUV, and as I was paying my bill the staff at the front entrance of the service department treated her with tender loving care, giving her a bottle of cold water on a hot June afternoon and finding a place for her to rest, driving my SUV close to the entrance so that she wouldn't need to walk as far, and escorting her to my vehicle, which was a very nice and warm end to an overall pleasant experience. I had previously used Nalley BMW in Decatur, Georgia when I lived in Atlanta, but now that I've moved back to the Delaware Valley to care for my mother I will gladly use Princeton BMW for all my maintenance and service needs. More
Princeton BMW has knowledgeable and friendly personnel who exhibit professionalism at its highest! They try to make your service visit as pleasant as possible. who exhibit professionalism at its highest! They try to make your service visit as pleasant as possible. More
I purchased a 2022 X5M Competition from Anthony. He and the dealership have my highest review. If the scale is from 0-10 (10 being the highest). I give both Anthony and the entire dealership team He and the dealership have my highest review. If the scale is from 0-10 (10 being the highest). I give both Anthony and the entire dealership team a 12! If your job is like mine. There is no shortage of complaints and rarely are there times that people say thank you…With that in mind…Thank you for hiring Anthony. Because of him, I had the best car purchase ever experienced in over 30 years of purchasing high end luxury vehicles. More
Nicole Sorensen is a great service person at Princeton BMW since she is knowledgeable, pleasant, willing to listen and then explore available options for the customer, efficient, and caring. I have transf BMW since she is knowledgeable, pleasant, willing to listen and then explore available options for the customer, efficient, and caring. I have transferred my service for several BMW cars to Princeton BMW since I have enjoyed consistently excellent interactions with Nicole. More
I was initially greeted by Gregor, he was very quick to show interests in my needs. I walked in and within a couple minutes Gregor had offered me drinks and welcomed me to sit, 20 minutes later I was test show interests in my needs. I walked in and within a couple minutes Gregor had offered me drinks and welcomed me to sit, 20 minutes later I was test driving my car. Extremely attentive, respectful and over all cool guy I almost felt as if I was talking to a friend. I also texted Gregor before and after his shift and he answered very promptly and eventually after a very pleasant experience with Gregor and the business manager I was sitting in my new baby. I am forever grateful for the staff. More
Got my 2022 BMW X3 from Princeton BMW. My Experience working with Steve Trombetta and BenWebb is simply amazing. Steve extended excellent support through out the buying process. Very Passi My Experience working with Steve Trombetta and BenWebb is simply amazing. Steve extended excellent support through out the buying process. Very Passionate Professional!!! Kudos to the Entire Princeton BMW Team. Keep up the good work. Thank you for the wonderful experience. Best Wishes... More
Great staff. Technician came out and explain to me what they were doing. Gave me a video did a world-class inspection told me the things that need to be addressed Technician came out and explain to me what they were doing. Gave me a video did a world-class inspection told me the things that need to be addressed More
Friendly fast service. The showroom and waiting area had multiple places to work while I waited. I was kept informed every step and my time felt valued. Tyler did a great The showroom and waiting area had multiple places to work while I waited. I was kept informed every step and my time felt valued. Tyler did a great job. More
My service experience at Princeton BMW is always excellent. The advisors, Tyler and Lucas, and the Jake the Tech were wonderful. I highly recommend taking your car there. excellent. The advisors, Tyler and Lucas, and the Jake the Tech were wonderful. I highly recommend taking your car there. More