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Princeton BMW

Hamilton Township, NJ

4.8
504 Reviews

3630 Quakerbridge Rd

Hamilton Township, NJ

08619

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Showing 504 reviews

February 05, 2022

My service advisor Nicole was knowledgeable and professional. I was kept aware of the status of my vehicle's repairs with frequent text messages. The free valet service is great. No more inconven More

by satbutiful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Sorensen
Feb 07, 2022 -

Princeton BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 29, 2022

Serviced our X3's and X1 since 2007. Service is very expensive but thorough & quick. Service adviser very helpful. More

by mk1197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Worrell
Feb 01, 2022 -

Princeton BMW responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2022

The Princeton BMW service center is always top notch no matter who i work with there, and makes it really easy to keep buying BMWs. The service techs are great, and i wanted to specifically shoutout Paul More

by damsas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Goodson
Jan 31, 2022 -

Princeton BMW responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 15, 2022

Wonderful service with attention to minute details, and all done in timely fashion. Thank you for your service. More

by anjan_karmakar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Stryker
Jan 17, 2022 -

Princeton BMW responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 14, 2022

Not a fan of the non-negotiable price policy. Our salesperson was responsive, informative and kind. But we did not feel that the dealership really wanted to delight us and earn our business. This i More

by cbracerx
Recommend Dealer
Yes
Employees Worked With
Alex Escobar-Castro
Jan 23, 2022 -

Princeton BMW responded

I am very glad to hear that you had a good experience with your salesperson. That is the level of service that we strive to offer. We, as an organization, have listened to our guests and went to a no haggle, market based pricing strategy, about 2 years ago, to remove what many feel is the least attractive part of buying a vehicle. However that does not mean that we are not absolutely committed to delighting every one of our guests. I am sorry that you didn’t feel that way and I assure you that we will continue our efforts with every subsequent service visit to make you comfortable with your decision to do business with us. If you have questions or need anything please contact me, Jim Polito, General manger on my direct line at 609-438-1072

January 10, 2022

I had a wonderful experience at Princeton BMW! The Sales Rep who worked with me was Evan Ferlita. He was terrific! I first called to inquire about the auto from the dealership's website. Evan was prompt, an More

by PC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Ferlita, Anthony McGeehan
Jan 12, 2022 -

Princeton BMW responded

Hello, thank you for sharing your positive experience dealing with Evan and our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2022

A true fan of Princeton BMW, My service advisor is Luke and he is the best. More

by calhu31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Stryker
Jan 12, 2022 -

Princeton BMW responded

Hello, thank you for your kind review; we are happy to pass along your comments to Luke! We look forward to your next visit! Take care!

December 31, 2021

I interacted with Steven Trombetta. Worked with me professionally and very efficiently. Totally satisfied with the experience. I have been a BMW customer since 2006 and this is my 7th BMW lease. For t More

by nalakadias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Trombetta, Clint Coleman
Jan 18, 2022 -

Princeton BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 24, 2021

Tyler was really helpful. He made sure I was taken care of right away. . I will definitely be back for service! More

by gamerboy153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler worell
Dec 31, 2021 -

Princeton BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Princeton BMW. We look forward to your next visit! Take care!

December 06, 2021

Everyone involved in my service was professional, courteous, friendly, efficient. Everything anyone would want from service professionals. Thank you. More

by joanbartl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Sooklal, Luke Stryker, Glen Ditta
Dec 07, 2021 -

Princeton BMW responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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