Prime Auto Sales

DO NOT BUY FROM HERE! They have been sued 15 times and have a F rating through the BBB. We bought an Infinity from here, brought OBD reader and something came up, they They have been sued 15 times and have a F rating through the BBB. We bought an Infinity from here, brought OBD reader and something came up, they stated it was just a sensor and bought us the part; however that is not what was wrong with it at all. After 6 days the car stopped starting at all. We took it to a dealership to check it out and it originally had $6,500 in damages. Now, they have updated us that there is sludge in the engine and is a high chance it also needs a new engine, another $4,000. The warranty refuses to cover anything because they are stating it’s pre-existing issues. This dealership is not helping in any way either. Upon doing some research (that sadly we should have done prior to this purchase) these people have been sued FIFTEEN times for similar issues and they also have an F rating with the BBB for 20 complains in total and have only responded to 18 of them. They 100% know their vehicles have issues and sell them anyways. It’s a scam and I highly recommend going anywhere else and doing extensive research when buying a used car. I would have never thought to look up if they had lawsuits but I definitely will be searching this from now on. Please do not buy from these people!!!!!!!! More

Don’t buy from this dealer I would give them a negative star if that was an option star if that was an option More

STAY AWAY Horrible. .. Alex will take every penny you have and sell you a xxx... Bought a car 47 days ago broke down first night they took it to a backyard mechanic said .. Alex will take every penny you have and sell you a xxx... Bought a car 47 days ago broke down first night they took it to a backyard mechanic said it was fixed all to happen 3 more times mind you I lost my job because they never offered a loaner car I had to beg for one which ended up being 3 because all check engines lights came in within 2 days. So they finally paid Nissan to fix it 1400.00 so I have had my car back for maybe 2 weeks and Alex repoed it, bank wanted to work with me and he said no. He's a SCAM ARTIST... LAWSUIT IN PROCESS IF ANYONE WANTS TO REACH OUT More

Stay away from this lot. The guys will talk a great game and ensure you that you’re buying a good vehicle and may even state “if it doesn’t work out bring it back” However th The guys will talk a great game and ensure you that you’re buying a good vehicle and may even state “if it doesn’t work out bring it back” However they are liars . I purchased a vehicle that Alex vouched for and explained he drove from Virginia and ensured the motor and engine were in good condition…I had the car inspected 3 days after purchase and the condition of the vehicle was the exact opposite of what was advertised, and verbalized. The car in fact had a bad motor and transmission. I took the car back and he completely disregarded what was agreed on, and then stated he had never actually drove the vehicle, and admitted that he lied and admitted to ignoring my calls .. it was a complete xxxx show that involved Alex, his next door buddy Justin, and unfortunately the police were involved who stated that these guys sale through third parties such as Facebook marketplace bc their reviews are so terrible. The police also stated that they’ve had similar situations and other calls of the same issue. I did take them to court which ofcourse they didn’t show so I was awarded my judgement and I’m on my way to collect but save yourself the trouble and just find another dealer or car bc crummy people such as these guys don’t deserve to be in business with the crummy business they provide . More

I was never contacted back after attempting to reach them 2 separate times about the purchase of Rolls-Royce Royce 2 separate times about the purchase of Rolls-Royce Royce More

I called a number of times about a vehicle they never answered the phone. I emailed several times received no response. Not much more to say. answered the phone. I emailed several times received no response. Not much more to say. More

Bought a truck that they said was in "great condition" 1 week later had to take it to get fixed (3000k) now it needs more work done (we are not investing any more) put over 7000k total for a piece of crap t week later had to take it to get fixed (3000k) now it needs more work done (we are not investing any more) put over 7000k total for a piece of crap truck! They don't respond to calls! So disappointed in this company More

I had an initial experience with this dealership of honest, caring sales people. They assured me I was purchasing a quality vehicle. My car arrived today. As soon as I got behind the wheel I knew I had honest, caring sales people. They assured me I was purchasing a quality vehicle. My car arrived today. As soon as I got behind the wheel I knew I had a problem. We now have an appointment at our Volvo dealer as the transmission requires repairs. Not sure of the cost, but disappointed that they stated I was purchasing a quality vehicle. Hopefully I can afford the repairs. More

I reached out to them about a truck. I never gay any kind of response at all from them. So that tells me they do not care about customers what so ever. I would not buy any thing from the I never gay any kind of response at all from them. So that tells me they do not care about customers what so ever. I would not buy any thing from them ever. !!!! Bbb. More

Sent them a message and never heard back from them, im done waiting and not interested anymore. done waiting and not interested anymore. More