Pride Kia of Lynn

Superb service for my 2nd Kia Optima Purchase Great service from start t finish of sale, car was delivered as promised in excellent condition, Nielly was a wonderful help as was Mike The sales man Great service from start t finish of sale, car was delivered as promised in excellent condition, Nielly was a wonderful help as was Mike The sales manager, Paul and Dave from the service department, overall everyone was happy to make me happy and comfortable for the time spent at the dealer. I would definitely purchase my next Kia here for sure! Thank you for helping me with my trade-in and my new 2016 Snow White pearl Kia Optima! I love it! More

Very helpful My salesman was Michael B he never made me feel pressured and answered all my questions ... All the staff who assisted in me buying my new 2016 Kia Fo My salesman was Michael B he never made me feel pressured and answered all my questions ... All the staff who assisted in me buying my new 2016 Kia Forte worked very hard to make it possible for me ! I will be back and I have already recommended to others to go there! Thank you Michael!! More

Oil change & lug nut replaced As always James and Marc the service manager along with the parts department and techs there were great help! In and out in no time and was very respe As always James and Marc the service manager along with the parts department and techs there were great help! In and out in no time and was very respectfully treated! More

Service Brought my Optima in for service and as always Marc Cortez and James always go out of their way to make sure I'm fully satisfied with my visit and has Brought my Optima in for service and as always Marc Cortez and James always go out of their way to make sure I'm fully satisfied with my visit and has great customer service then a lot of dealerships I've gone to by far! More

Kia Soul Awesome Experience Pride Kia is a great dealership. This is my second lease from Pride. They go out of the way to make you feel comfortable and don't hover over you wh Pride Kia is a great dealership. This is my second lease from Pride. They go out of the way to make you feel comfortable and don't hover over you while you look. They will answer all your questions you have about the cars and financing questions. They will go out of their to make sure you can afford the care you want. Great Teamwork! Would recommend this dealership. I personally talked with John C., he was definitely great salesperson. But, all the people I have dealt with at Pride Kia o Lynn (sales, finance, service dept., mgr, etc) were all pleasant and willing to go out of their way for you. More

lied, misled, and that was by a manager. Was lied to and misled every step of the way. After asking to run my credit( which I told him no, not unless we find something there would be no poin Was lied to and misled every step of the way. After asking to run my credit( which I told him no, not unless we find something there would be no point) salesman MARK ran it anyway. This means I lost 6 points on my credit score which I desperately needed. Then they offer a car for 17985 that once we left showroom they had on website for 16985, and when my wife called them out on it all of the sudden we don't qualify for that type of car loan( even though Marck called the night before saying he and his finance manager wanna make a deal) Now at this point my wife starts crying in showroom from bieng frustrated we were so misled. Then as not to cause a scene the Chevy guy driving a brand new car comes and says we should try to lease the new car the guy drove over, cause with bad credit it's easier to get a deal. We all know the bank said no, my wife was in tears, embarrassed, felt taken advantage of and 10hrs of her time( 1 to 6 sat) and (12 to 630 Tuesday) for nothing. More

Marck, Manager Scott Wineak, These guys ran my credit without permission, lied more than once, was dishonest and disingenuine. Spent over 12 hours over 2 days in dealership after These guys ran my credit without permission, lied more than once, was dishonest and disingenuine. Spent over 12 hours over 2 days in dealership after we warned our credit was not the best but was lied to, tricked, and misled. More

service was not great Bad service experience but they did correct the issue at 2nd visit. Still.not sure if I am comfortable with this dealership but it's the closest to ho Bad service experience but they did correct the issue at 2nd visit. Still.not sure if I am comfortable with this dealership but it's the closest to home More

Excellent customer service. Tim Digaetano, was the Best! My friend Fatima and I went to checkout Kia Soul. I have admired them when I see them on the highway. I definitely liked the alien green. I set up an My friend Fatima and I went to checkout Kia Soul. I have admired them when I see them on the highway. I definitely liked the alien green. I set up an appointment through Mike and met with Tim Digaetano, Sales & Leasing Professiomal, Tim helped to to go over all details of the Kia Soul and went with us for me to test drive the 2015 which is Alien !!. I liked this shade of green even better. Tim helped us figure out financial details along with the Manager's excellent help. Everyone from the moment we drove up provided excellent customer service. I especially would recommend Tim as a top professional who was kind and understanding. More

Would never step foot in that dealership again. Very shady every step of the way. Misinformation, lies, delayed delivery... Got a good deal on a car, but had an extremely difficulty process; one I wou shady every step of the way. Misinformation, lies, delayed delivery... Got a good deal on a car, but had an extremely difficulty process; one I wouldn't want to go through again. They even tried to reneg on a promise (after my initial complaint of how poorly I was treated) to give me a free alarm install. Had I not had it in writing, I would not have had any recourse when they basically changed their tune and said the original problems weren't their fault and they didn't have to give me anything. Would never recommend this place to anyone. Love my car, hated my experience, the salesperson, the manager.... stay away. Find a better dealership to work with. More