Pride Hyundai

Fantastic Service Start to Finish I have purchased many cars in my life, I recently purchased a new Hyundai from Pride of Lynn, from the moment I walked in the door until delivery of t I have purchased many cars in my life, I recently purchased a new Hyundai from Pride of Lynn, from the moment I walked in the door until delivery of the car I was treated with the utmost respect. I felt the negotiation was effortless and fair, the sales person and manager cared about the car I was purchasing and could not have been more informative. I give this dealership a great rating. No pressure sales and respect was important to me and I was very happy with the whole process. More

I bought a "certified pre-owned" 2009 accent in I bought a "certified pre-owned" 2009 accent in july of 2012. During the test drive I noticed a knoking in the front end. Obviously the car was not c I bought a "certified pre-owned" 2009 accent in july of 2012. During the test drive I noticed a knoking in the front end. Obviously the car was not checked out. However they did fix the car but I had to wait 3 weeks. 4 months later my front tires were worn to the threads on the inside. I had to have the front end aligned and bought new tires. 3 months later, same thing, need new tires and alignment + new front struts. Pride would not honer the warranty. After 3 days of battling with the service manager (Krista was no help at all to say the least), they offered to fix the car on good faith. Picked up the car, still had worn tires, the front end shook badly...and the battery was dead...oh, and one of my head lites was out. YES, THATS 3 SETS OF TIRES IN 9 MONTHS.Took the car to an independent service garage the next week. The tires were badly unbalanced and the front end needed alignment, AGAIN?I had them do the work and the car drives fine now. Long story short. Hyundia does not honor thier warranties and the service department is the worst of worst. I just have to accept that I wasted my money on paying extra for a "certified pre-owned" car AND the extended warranty above and beyond the factory warranty and bring my car elsewhere. I would not trust these guys to change my windshield wipers. Sears would be better. More

Bought my car from Andrea last fall -- she really listened to what I wanted (stick shift, hatch back Elantra) and located a vehicle in the northeast. She is not only beautiful but she is great to listened to what I wanted (stick shift, hatch back Elantra) and located a vehicle in the northeast. She is not only beautiful but she is great to do business with. And then, last week, when my radio suddenly quit I stopped by the dealership to find them in total upheaval with moving but some nice young guy (didn't get the name) took a few minutes out from the chaos to help me locate the proper fuse and presto! all fixed. Now THAT'S customer service. Happy customer, Constance Elson More

I was in the market for a new car and found interest to the upcoming Veloster Turbo. I build the car and on the Hyundai website and send it to a few dealers and Pride Hyundai Lynn was the first to response the upcoming Veloster Turbo. I build the car and on the Hyundai website and send it to a few dealers and Pride Hyundai Lynn was the first to response to me. John internet sales contacted me and told to me come by because they have one coming that's my preference. So I went down to the dealership and worked with Leroy to put a refundable deposit on the car which will be arriving soon. When the car arrived at the dealership Kenny the manager give me a call to come down. So I went down to the dealership the next and Leroy brought me out for a test drive and explain all the functionality of the car to me. Also the car had only 10mi on odo; Leroy held the car for me so no one could test drive or sell the car to someone else. When working with Leroy on the negotiation was extremely easy and fast. I got a great price for my trade-in and the price I wanted for the new car.The best thing about Pride Hyundai is that they don't charge "Market Adjusted" to the cars which most dealers does. On the day to pick up the car was a quick process; doing the paper works with Brian was very easy and quick. Before the left dealer Leroy took car of me and made sure I got everything I need and even gave me a tour and introduce me the some staff. I'm 100% satisfied with this experience on working with Leroy and Pride Hyundai of Lynn and highly recommend him. More

Went to consider buying a car. Did a test drive. Gave them credit information..I have a credit monitoring account..They made two inquires to my credit instead of one. which is not good. Then called m them credit information..I have a credit monitoring account..They made two inquires to my credit instead of one. which is not good. Then called me and asked if I still wanted a car. I told them I bought a car some place else.They then sent me a letter saying I do not qualify for a loan. What is up with this? I have good credit. Them by them doing two credit checks,I find it is not necessary and not good on my credit report. Then they send me a rejection letter after calling me and finding out that I bought from another dealer who approved my loan....This is petty........my credit points decrease with each inquiry......Thanks....... More

If you’re like me shopping for cars is worse than getting a root canal. I like looking at the cars but I hate negotiating the purchase. I’ve owned Toyotas for many years but decided I had to at least try the a root canal. I like looking at the cars but I hate negotiating the purchase. I’ve owned Toyotas for many years but decided I had to at least try the Hyundai Elantra since every review I read about the corolla mentioned the Elantra as a great competitor. I looked at the online stock for local dealerships and went to Pride Hyundai in Lynn, MA. I walked in the dealership and within minutes I was driving down the Lynnway in an Elantra with my salesperson Guersy Lindor who was explaining all of its features to me. Wow what a fun car! We got back and within another 15 minutes Kenny Bettano the manager had given me a price on my trade in and the price of the Elantra. The trade in price was more than I had hoped for and the purchase price was right on the mark based on internet research I had done. It was very simple, very clear and extremely fair. I had never had an experience like that at a dealership. The story doesn’t end there. These guys bent over backwards to make sure I was happy with everything and as it turned out it did take about 7 days to get an ELantra but at the time I bought the car all of the dealerships in the area were waiting for deliveries. When I completed the paperwork with Angel in the finance department he made sure I understood every aspect of the paperwork and patiently went over the figures with me several times until I was satisfied. There was no pressure to buy additional packages or warranties. He was extremely polite and extremely helpful. I would go back to these guys in a minute and tell everyone I know who is car shopping about my experience there. Every time I called them with a question they got back to me in about 5 minutes with an answer. This is the business model of the future. Hyundai should be exceptional proud of this dealership. Marilyn More

I must say that it was a pleasure to go to Pride the Sales Staffisgreat..The reason why we decided to buy the Sonata was because of the Sales Manager Ken Beattano. It was a comfortable feeling when Ken Sales Staffisgreat..The reason why we decided to buy the Sonata was because of the Sales Manager Ken Beattano. It was a comfortable feeling when Ken came up tousfor IhaveknowKenformany years growing up in East Boston... Also Premal and ANgel were helpdul but ir was because Ken was there who I have known for many years..Also Pride should look into advertising Ken and also Angel They are both very well known in the East Boston and Revere area Thanks John D More

Going to Pride has been the best experience in automobile buying ever!! I would highly recommend my friends and family to buy from my friends at Pride. Permaul is my salesman, but Kenny and the rest of the buying ever!! I would highly recommend my friends and family to buy from my friends at Pride. Permaul is my salesman, but Kenny and the rest of the crew are just great! More

We went to look at the sonatas. Test drove the Hybrid version. The agent that drove with us did not know much about the car itself. He could not answer most of our questions and it turns out we knew more version. The agent that drove with us did not know much about the car itself. He could not answer most of our questions and it turns out we knew more about the car than he did. When it came to get a quote, they started playing the usual dealer games: kept us waiting forever, agent kept going back and forth between us and the back office for some reason, and when he finally showed up, he just went straight to the monthly payment and cash down requirements without even saying what cap cost he would give the car at. We had specifically asked to negotiate the cap cost first before deciding how much cash to put down. They completely ignored us and hoped that we would not care after waiting for that long. We just got up and left. Keep away. More

This is the first time I've ever posted an online review of any business. I'm furious. Because I have back and shoulder problems, I called Pride and requested extended solo test-drives of new and used So of any business. I'm furious. Because I have back and shoulder problems, I called Pride and requested extended solo test-drives of new and used Sonatas. Mind you, every other dealer (Hyundais and non-Hyundais alike) has been understanding and accommodating. Not Pride. On one occasion, I was told a pre-owned vehicle w/ a specific trimline was available; when I came in (that day), it wasn't. Wasted trip. On another occasion, I was told I could take an extended solo test drive of another car. When I came in, I was told I couldn't take said test drive. I stormed out. Giving these guys another chance (they're located nearby), I called sales, explained my prior experiences, and was assured I could definitely take the car for an extended solo test-drive. I got names, I got clearance, I got assurances--the works. When I came in, all bets were off. Excuses abounded. They guys even lied to me: "We were told you were coming in late morning/noontime." I never said such a thing, and I'd never say such a thing, b/c I'm never available during those hours. I said I'd arrive early- to mid-afteroon, and indeed I did. Again, I walked out irate. And for the very last time, I promise. I realize I have "special needs" and require accommodation, but other dealers have been professional, understanding, and courteous. I've never dealt with such a bunch of two-faced, unscrupulous, unapologetic, unprofessional car salespeople as I have with Pride. And I've been around the block. More