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Pride Hyundai

Lynn, MA

4.6
427 Reviews

777 Lynnway

Lynn, MA

01905

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Showing 427 reviews

March 25, 2023

It was a horrible experience, I would call and never get answers, it took from March 23, 2022 to end of December if 2022 to get the car repaired under warranty, the they charged me for the battery that stop More

by vigomateu
Recommend Dealer
No
Employees Worked With
Craig
Mar 27, 2023 -

Pride Hyundai responded

Victor, this is certainly not the feedback we hope to hear from our customers, and I sincerely apologize for any delay and inconvenience here. It seems there were some mix-ups on our end, and I'm very sorry for any communication and service issues you experienced. I understand you're upset and that we've lost your future business, but we will address your feedback as a team to make improvements for all our customers going forward. If there's anything else we can do for you, please don't hesitate to reach out to me directly and I'll be sure to get back to you soon. Thank you, Ed Cunha - General Sales Manager - 781.592.3800 ext. 2555

March 15, 2023

I've returned to this dealership 4 times because the staff is excellent! My salesperson is Permaul! This is my second vehicle I've gotten with him. More

by correntidi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Permaul Rangandan, Kenny Bettano
Mar 15, 2023 -

Pride Hyundai responded

Thank you for the review! We are thrilled to hear that Permaul delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back again at Pride Hyundai!

March 04, 2023

The best visit I've had in quite awhile. Glad to see familiar faces. Krista hasn't been there in a few years. Service was on time. Thank you. More

by DBarbour16
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Krista
Mar 06, 2023 -

Pride Hyundai responded

The Pride Hyundai team is glad to hear your most recent visit went smoothly. Thanks for your review, and we'll see you next time!

March 01, 2023

very profesional, very attentive to customer needs, will buy another car from pride and service More

by stevenromano1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
all employees, Tony Chella, Dave Peterson
Mar 02, 2023 -

Pride Hyundai responded

Reviews like these always make our day! Thanks for supporting Pride Hyundai and we will see you next time!

February 23, 2023

Service was vary good cashing out was about at least 20 minutes of waiting had to look for help More

by Mtcoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier , Tony Chella, Dave Peterson
Feb 28, 2023 -

Pride Hyundai responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Ed Chuna, ecunha@pridemotorgroup.com

February 10, 2023

Work done as promised Nice clean waiting area with free coffee. Staff Was courteous and informative. More

by Fleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 10, 2023 -

Pride Hyundai responded

It was our pleasure to serve you! Thank you for the excellent review and for trusting Pride Hyundai with your vehicle's care. Have a wonderful day and we hope to see you again down the road!

February 08, 2023

I did not have an appointment but they fit me in very polite help me with all I needed very happy I got everything I needed done. Thank yo More

by Robinjhernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2023 -

Pride Hyundai responded

Robin, thank you for stopping in and leaving Pride Hyundai a five-star review! It was a pleasure to assist you and get you promptly back on the road. Until next time! v

February 04, 2023

Pride of Hyndai experience was absolutely incredible. My car and my husband's car both had a recall notice. We were both brought in right away. It was quick and not only that, but Hyndai topped off our f More

by Dcat21a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Feb 06, 2023 -

Pride Hyundai responded

Thank you for the review! We are thrilled to hear that you had such a successful service experience working with Craig and the Pride Hyundai team. Drive safely, and we hope to see you back again down the road!

February 04, 2023

Glad to be back at Pride as I was not able to get an appointment this Fall. Leisa was just great and listened to my "sob story" and found me a date. More

by mcgrailsuzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leisa Jolliffe
Feb 06, 2023 -

Pride Hyundai responded

We're so pleased we could find a time that works for you. Your support means the world to the Pride Hyundai tam and we will give your thanks to Leisa for her help. Drive safely!

February 03, 2023

The service experience was the best, I don’t se anything that could be improvef More

by Mark6330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista Ferrante, Tony Chella
Feb 03, 2023 -

Pride Hyundai responded

This is excellent to hear! Thank you for the five stars and for trusting Pride Hyundai to get the job done.

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