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Pride Chevrolet

Lynn, MA

Overview
Reviews
4.3
119 Reviews
Call Dealership (781) 599-1200

715 Lynnway

Lynn, MA

01905

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Showing 119 reviews

September 02, 2024

Excellent professional service and very accommodating and work around your schedule keep you informed on all service findings and cost More

by veraauntiev1604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony , Letizia Talluto, Omar Martinez
Report | Print
Sep 03, 2024 -

Pride Chevrolet responded

Thank you for the fantastic feedback, Vera! We're glad to hear that our team at Pride Chevrolet provided excellent service and kept you well-informed. We appreciate your support!

August 30, 2024

Thank you Douglas Fowler For helping me purchase my new car you were very helpful and very friendly. Thank you again. More

by tawana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Fowler
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Sep 03, 2024 -

Pride Chevrolet responded

We're delighted to hear that Douglas provided such helpful and friendly service during your car purchase at Pride Chevrolet. Enjoy your new ride, and thanks for the kind words!

August 15, 2024

Bad customer service , Nobody ever responds back And no one ever picks up the phone More

by Forzaamanero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Letizia Talluto, Omar Martinez
Report | Print
Aug 15, 2024 -

Pride Chevrolet responded

Mr. Manero, I apologize for our unsatisfactory level of service provided during your visit to the dealership. We strive to keep our service customers informed of the progress our team is making on their vehicles. I looked into your communication with the team and our call logs show two calls to your phone number of record from Letizia on Friday, 8/9 at 4:09 PM and 4:15PM and two additional calls placed by Omar the next day at 9:26 AM and 12:37 PM. Perhaps we had the incorrect number or you were frustrated by missed calls and the need to leave messages. I know the teams are very busy attending to other customer. However, they strive to treat every customer promptly and courteously. Your feedback is most welcome as it provides an opportunity to improve. Thank you for your feedback. Sincerely, Joe Vignone

August 14, 2024

Omar Martinez was very helpful. He resoved problems that I had with my car very quickly and very effectively. I would like to deal with him every time when I need service in deale More

by Yakov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Letizia Talluto, Omar Martinez
Report | Print
Aug 14, 2024 -

Pride Chevrolet responded

Yakov, we're delighted to hear that Omar provided such effective and quick service for you at Pride Chevrolet. We'll make sure he knows about your appreciation!

August 04, 2024

I was very pleased with helpfulness and knowledge from Geraldine Smith. She worked through problems with my insurance company with good humor. She is a great sales person. More

by mackenzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Iovanna, Gerry Smith
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Aug 05, 2024 -

Pride Chevrolet responded

We're delighted to hear that Geraldine provided such helpful and knowledgeable service at Pride Chevrolet. Thanks for sharing your positive experience!

July 24, 2024

Always a great experience doing business with Pride Chevy. Letizia is the best service advisor I’ve dealt with in years. Thank you Letizia! More

by RomanB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Letizia Talluto, Omar Martinez
Report | Print
Jul 24, 2024 -

Pride Chevrolet responded

Truly happy your experience was satisfactory.

July 20, 2024

My service was excellent. No wait. Very polite. Leticia I believe her name was. Very professional More

by bryant408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Letizia Talluto
Report | Print
Jul 20, 2024 -

Pride Chevrolet responded

Thank you for your feedback. Ww welcome it, both good and bad, as it helps us to improve our level of service or recognize team members who are doing a great job.

July 18, 2024

Terrible service, called many times to check on status of repair and have been ducked and ghosted over and over. Been so hard to just get an idea of what’s going on. At this point I just want the car back!! More

by Givememycar21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Letizia Talluto, Omar Martinez
Report | Print
Jul 19, 2024 -

Pride Chevrolet responded

We apologize for the frustration and lack of communication you've experienced. This is not the level of service we aim to provide, and I understand how upsetting this must be. Please reach out directly so we can address your concerns promptly and update you on your repair. Thank you, Tony Derenthal - Service Manager - 781-599-1200

Jul 19, 2024 -

Givememycar21 responded

Called so many times it’s not even funny. Not gonna waste my time on the phone with incompetent staff again. Just gonna come in and get it. Should put a little more effort into servicing cars rather than responding to reviews.

July 05, 2024

Complete professionals, courteous, respectful would highly recommend. Knowledgeable without being condescending Listened to our concerns and addressed each one More

by Mkelly
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carla Ramirez
Report | Print
Jul 05, 2024 -

Pride Chevrolet responded

Mkelly, we're delighted to hear that our team at Pride Chevrolet provided you with a professional and respectful experience. Thanks for the high recommendation!

June 18, 2024

BEST IN THE BUSINESS ONLINE presence is TOP NOTCH and BEYOND, website(s) function VERY NICE ONLY PLACE ILL SEND ANYONE TO GET RIGHT IN THE RIGHT VEHICLE WITH THE RIGHT PEOPLE!!! AND THEY DELIVER!!! RID More

by RALPHS SON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVID
Report | Print
Jun 20, 2024 -

Pride Chevrolet responded

Thank you for the enthusiastic review! We're glad to hear that our online presence and service at Pride Chevrolet exceeded your expectations. We appreciate your support and look forward to helping more customers find their perfect vehicle!

Jun 20, 2024 -

RALPHS SON responded

You're welcome!!! I missed some comma's, and punctuation on the review, but yes BEST IN THE BUSINESS!!! SEE YOU AGAIN!!! TAKE CARE BE WELL!!!

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