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Price LeBlanc Toyota - Service Center

Baton Rouge, LA

4.7
1,505 Reviews
Call Service Center (225) 408-1100

1,505 Reviews of Price LeBlanc Toyota - Service Center

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July 28, 2024

Always courteous and keeps you informed through the entire process. I will continue to have my vehicles serviced at Price LeBlanc. More

by dsa4lsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Price LeBlanc Toyota responded

We're glad you had a great experience with our staff! Thank you for sharing your wonderful feedback with us and we hope to see you for your next service.

July 28, 2024

Everything was superb. They are changing the process to show you your car in the service center and text you promptly. I love this dealership. More

by tisha_butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Price LeBlanc Toyota responded

Thank you so much for your kind words, Tisha! We're glad to have you as part of the Price LeBlanc Toyota family!

July 28, 2024

Great service but tech unplugged something and car overheated. Had to return to dealer . Lucky there was no damage More

by lariseysue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Price LeBlanc Toyota responded

Thank you for your feedback. Our team is grateful for your kind words about our service and your understanding in this situation. We apologize for the inconvenience and any oversight caused during your recent visit. To speak with our team more about your experience, please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205, at your earliest convenience.

July 28, 2024

Only a few words needed here! Friendly, knowledgeable, awesome! My Service Advisor was/is awesome! More

by KJEKSTEIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Price LeBlanc Toyota responded

Thank you for these positive words! Our dealership is extremely grateful for customers like you.

July 26, 2024

Handled my tire issue timely and without any problems. Thank you for getting me back on the road. More

by sheilanreynaud
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jul 29, 2024 -

Price LeBlanc Toyota responded

Thank you for trusting in us, Sheila! We're glad we could get you back on the road safely.

July 26, 2024

Easy check in and love the new video feature showing me my car in service. Text messages keeps you updated. Quick turnaround time. More

by ELLEN.S.ELIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to share your experience with us, Ellen. We are glad to hear that you found our check-in process easy and enjoyed the new video feature. It's great to know that our text message updates were helpful!

July 25, 2024

I originally brought my car a week ago with the engine light on. They told me all I needed was tire rotation. The engine light was still on More

by TMWOODRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Price LeBlanc Toyota responded

Thank you for bringing this issue to our attention, and we sincerely apologize for the inconvenience you've experienced. Our technicians work diligently to diagnose and address any issues, and the situation you described is not typical of our service. We are sorry to hear about your recent experience, and we encourage you to reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205 to speak more about your concerns.

July 25, 2024

I had my vehicle service this was first time out of ten years not satisfied More

by glolee64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey "TJ" Johnson
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Jul 26, 2024 -

Price LeBlanc Toyota responded

We're very sorry to hear that your recent service experience didn't meet your expectations, especially after being a satisfied customer for ten years. Please rest assured that our service team is dedicated to working hard to ensure that every vehicle is serviced with care and precision. At your earliest convenience, please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

July 25, 2024

Everyone was very timely and responsive. There was a delay in getting a needed part and they kept me update on its status. More

by WCPOTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Marshall
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to share your experience with us. We are glad to hear that our team was able to provide you with timely and responsive service, despite the delay in getting the needed part. We appreciate your understanding and patience!

July 25, 2024

Quick check in with service advisor. Fast turn around once in shop. Ability to check status while in shop. Tech sent video describing what was done as car was about to be brought out. More

by PSD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2024 -

Price LeBlanc Toyota responded

Thank you for your positive feedback! We're glad the Price LeBlanc Toyota team could give you quick and in-depth service on your vehicle.

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