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Price LeBlanc Toyota - Service Center

Baton Rouge, LA

4.7
1,294 Reviews

1,294 Reviews of Price LeBlanc Toyota - Service Center

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December 13, 2024

Check in was fast and easy . Service wait time was quick. Experience was great as usual. More

by kayewalock54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jourdan Buras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to leave us a positive review, Kayewalock54! We are happy to hear that your check-in process was fast and easy. We appreciate your feedback!

December 13, 2024

The service department did an excellent job diagnosing the problems with my 2018 Corolla. Kudos to Ms. Peyton Stevens and Ms. Lexie Landry for their enormous help during my time at Price Leblanc. I also w More

by EMCLIN38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexie Landry
Dec 16, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to share your positive experience with us, EMCLIN38. We are delighted to hear that Ms. Peyton Stevens, Ms. Lexie Landry, and our service technicians were able to provide you with excellent service. We look forward to helping you with your future vehicle needs when the time comes.

December 12, 2024

Check in was easy. An hour or so later I received notification with a video of the inspection of the underside and engine bay of my vehicle! That was a first for me! T More

by Cpl442004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mayeux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our check-in process easy. We are glad to hear that you had an easy check-out as well. We hope to see you again in the future!

December 12, 2024

All was great. Jessica explained everything that was being done to my car. She answered all of my questions. Everyone at your service center did a great job of taki More

by JASILVIO1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to leave us such a positive review! It's great to hear that Jessica provided excellent service and answered all of your questions. We appreciate your kind words and look forward to serving you again in the future.

December 12, 2024

Service was performed as promised and on time. I was very pleased and enjoyed the text updates as well. Also appreciated the timeliness and good spirits of the courtesy experience. More

by LAHRINBR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jourdan Buras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our service met your expectations and that you enjoyed the text updates. We appreciate your feedback and look forward to serving you again.

December 11, 2024

Service has been great since I got this car. Also it is nice to wait in a pleasant environment: a cafe, quiet areas, even a “gift shop” that saves me time at Christmas. Big plus: I don’t have to More

by 2bnlux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hebert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah is good to work with also.
Dec 13, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to share your positive experience with us! We are pleased to hear that you have enjoyed our service and amenities while waiting for your car. Our team works hard to provide a pleasant environment for our customers and we are glad to know that you appreciate it. Thank you for choosing Price LeBlanc Toyota!

December 11, 2024

Brought my truck in this morning and this guy wanted to charge me $278 just to diagnose a check engine light on a truck that should have been under warranty (I paid extra for the 10yr/100,000 mile warranty More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Price LeBlanc Toyota responded

We are sorry to hear about your recent experience at our service department. We strive to provide excellent customer service and we apologize if we fell short of your expectations. Your feedback is important to us and we will address your concerns internally. Thank you for bringing this to our attention. To better understand how we can help, please contact our Customer Relations Manager, Todd Hodges, at (225) 408-1205. We look forward to hearing from you.

December 11, 2024

It’s wonderful to know that you are being sold a tire protection plan and Price LeBlanc went out of their way to replace my tire immediately with no waiting. I’m a big believe now. Big savings of $420 More

by SKBUSSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Dardeau
Dec 13, 2024 -

Price LeBlanc Toyota responded

Thank you for sharing your positive experience with our tire protection plan at Price LeBlanc Toyota. We're glad to hear that we could promptly replace your tire without waiting and provide you with significant savings. We appreciate your feedback and look forward to serving you again.

December 10, 2024

Completely disappointed and done with Price Leblanc. Ask manager Chis for details. So smug and still waiting on apology. More

by llacaze
Recommend Dealer
No
Employees Worked With
Jessica Hebert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Middlebrooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Price LeBlanc Toyota responded

Thank you for your review, Lacaze. Your feedback is important to us, but we don't have any record of your visit. To better understand how we can help, please contact our Customer Relations Manager, Todd Hodges, at (225) 408-1205 to confirm your information so we can address any issues or questions you have directly. We look forward to hearing from you!

December 09, 2024

I had a late afternoon appointment and was expecting to have to wait a while. I was greeted promptly and service was completed in under an hour. I’ve had a great experience every time I’ve been here. More

by t.ezernack
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to share your experience with us, t.ezernack. We are thrilled to hear that you had a great visit and that our team was able to provide efficient and friendly service. We look forward to welcoming you back in the future.

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