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Price LeBlanc Toyota - Service Center

Baton Rouge, LA

4.7
1,509 Reviews
Call Service Center (225) 408-1100

1,509 Reviews of Price LeBlanc Toyota - Service Center

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October 03, 2024

If you have any other options for service on your Toyota, take it! Do not go to Price LeBlanc. Customer service - or lack thereof - was abysmal. Poor communication, poor service, long wait time even though I More

by DONNA40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Webb
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Price LeBlanc Toyota responded

We sincerely apologize that your recent visit didn’t meet the standards we strive to uphold, Donna. Your experience with communication, wait times, and the overall customer experience is not reflective of the level of care we aim to provide each and every customer. At Price LeBlanc Toyota, we work hard to provide great service, and we encourage you to reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205, to speak more with us about your time here.

October 03, 2024

The do A great job in serving their customers right and miss brandy Also, do a great job in serving her customers, right? More

by ALEXSTYLES2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miss Brandy At the Service department do a great job.
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Oct 04, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to leave us a positive review, Alex. We are glad to hear that you had a great experience with our team! We always appreciate feedback like this.

October 02, 2024

Jessica and dealership came thru for me. Got my spare key, squeaky brakes fixed and answered my questions. I had such regrets about this truck in the beginning. Having those things resolve More

by rpdevillier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Price LeBlanc Toyota responded

We are glad to hear that our team members were able to address your concerns and help improve your overall experience. We hope to see you again for a future service appointment!

October 02, 2024

Wasn’t told about same tire prorating, tires went bad early because alignment not done More

by DANIELTRAIGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Hebert
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Price LeBlanc Toyota responded

Thank you for letting us know, Daniel. When it comes to tire wear and the impact of alignments, we always want to ensure our customers are well-informed, and we are sorry if this was not communicated well during your visit. At your earliest convenience, please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

September 30, 2024

Handled my situation above and beyond due to it being a Saturday and I was only able to get there for 1230 More

by RBRIM68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy from parts
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Oct 01, 2024 -

Price LeBlanc Toyota responded

Thank you for sharing your experience with us. We are glad to hear that we could assist you on a Saturday and accommodate your schedule!

September 30, 2024

The tire rotation took way too long given I had an appointment. Thank you very much More

by HBRUNNER270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven
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Oct 02, 2024 -

Price LeBlanc Toyota responded

We're very sorry to hear about the extended wait time during your tire rotation despite making an appointment with us. We understand how frustrating delays can be, and this isn't the type of experience we want to hear from our customers. If you'd like to talk more with us about your recent service, we encourage you to reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

September 30, 2024

Keep my car running great and always get in me in and out in times of need or problems. I love the new video inspection videos. More

by LINDSAY.SLIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to leave us a review, Lindsay! We're glad to hear that we could keep your car running smoothly and provide you with quick service when needed.

September 30, 2024

Very helpful. They even gave me assistance that they normally wouldn't on Saturdays; that is above and beyond. More

by nathanranel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey "TJ" Johnson
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Oct 01, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to leave us a review, Nathan. We're happy to hear that you found our team to be helpful and accommodating. Our goal is always to provide exceptional service to our customers, no matter the day of the week!

September 30, 2024

Always professional and prompt. Our salesman Danny McCray is always so helpful, he calls to check on us and our vehicle. I refer anyone that I know needs a vehicle. More

by ginger15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Mcrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Price LeBlanc Toyota responded

Thank you so much for letting us know how we did! Referrals are the highest compliment we can receive, and we truly appreciate your recommendation. Thank you for choosing Price LeBlanc Toyota!

September 30, 2024

Mats dirty, settings on a/c changed, headlights settings changed, everything should be put back the way it was. Paper mats should be used to avoid dirty oily spots on carpet. More

by orjoshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jourdan Buras
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Price LeBlanc Toyota responded

Thank you for your feedback. It's disappointing for us to hear your vehicle was not left clean after your service. We strive to provide excellent service and take great care of every vehicle that comes through our doors. We agree that protecting your interior is essential, and we encourage you to reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205, at your earliest convenience.

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