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Price LeBlanc Toyota - Service Center

Baton Rouge, LA

4.7
1,307 Reviews

1,307 Reviews of Price LeBlanc Toyota - Service Center

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August 15, 2024

Westley Neal provided fast, excellent customer service! My experience at Price Leblanc Toyota service center was great! More

by minkmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Price LeBlanc Toyota responded

Thank you for letting our team provide you with excellent customer service during your visit to our service center at Price LeBlanc Toyota!

August 14, 2024

Price Leblanc Toyota has a great service department. They get all repairs completed in a timely manner. More

by AMYWDEVALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to leave us a positive review, Amy! We're glad we could complete your repairs quickly.

August 14, 2024

Great Service as Always, 19 years of servicing at PLT and they always strive to please… More

by Broncobrown7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jourdan Buras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Price LeBlanc Toyota responded

Thank you for your loyalty and kind words! We appreciate your continued trust in our service team and look forward to many more years of providing you with excellent service.

August 13, 2024

Jourdan, Tyler, and Peyton are the absolute best service advisors I have ever worked with. Jourdan made sure my car was clean and taken care of for service. When I picked up Tyler checked me out and went ov More

by JGUAPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jourdan Buras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Price LeBlanc Toyota responded

Thank you for bringing your vehicle in to us for your service! We're glad to hear your experience was a smooth one. We appreciate the five stars!

August 13, 2024

My customer service person was personable and informative. My cars check up was completed in a timely manor and I was on my way. Thank you Shay Tate More

by Js.bellone60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Tate
Aug 14, 2024 -

Price LeBlanc Toyota responded

A quick and exceptional service experience is what we want for every customer! Thank you for your awesome feedback.

August 12, 2024

Nice people, pleasant atmosphere, lots of waiting rooms with tvs and can always get food and coffee at snack bar. More

by bonpercmats
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jourdan Buras
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Price LeBlanc Toyota responded

It is wonderful to know our dealership and atmosphere was pleasant for you! Thank you for coming in, and we hope to see you soon.

August 12, 2024

Service is not what it used to be. Vehicle was in for several weeks. Last time I picked up the vehicle the service rep told me, “ unfortunately you just bought a lemon” More

by SWEETREEDA
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jourdan Buras
2.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Hodges
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Middlebrooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Price LeBlanc Toyota responded

We sincerely apologize for the experience you had during your recent service visit. We understand how frustrating it can be when your vehicle is in the shop for an extended period, and we are sorry to hear that we fell short of your expectations. Our technicians work diligently to diagnose and repair vehicles as quickly and accurately as possible, and we take every customer concern seriously. If you'd like to elaborate further, feel free to call our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

August 12, 2024

When I picked up my new Highlander it was meticulously clean and ready on time. More

by MCCLURE100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Price LeBlanc Toyota responded

We're so glad to hear we met your expectations! Thank you for servicing with our team!

August 12, 2024

I had an appointment for an oil change and rotate and balance tires. It took a little over 2 hours which is a long time to me. I feel appointments should be done before walk ins. More

by waguespackhelen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey "TJ" Johnson
Aug 13, 2024 -

Price LeBlanc Toyota responded

Thank you for your feedback. We understand that your time is valuable, and we apologize that your recent service visit took longer than expected. We want every vehicle that comes in to get the care it needs, especially for those with scheduled appointments. We understand your frustration, and if you'd like to speak with us further about your concerns, we encourage you to call our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

August 12, 2024

I was impressed at the way they scheduled me to get the service that I needed. They moved fast, very professional and completed their work quickly. They were kind, friendly and got me out of there in a f More

by DONPAULGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Price LeBlanc Toyota responded

We want every customer's visit to Price LeBlanc Toyota to be a pleasant one, so we are glad to have met your expectations, Don!

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