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Price LeBlanc Toyota - Service Center

Baton Rouge, LA

4.7
1,302 Reviews

1,302 Reviews of Price LeBlanc Toyota - Service Center

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August 24, 2024

Your "Quiet Room" waiting area was disappointing this time around. I brought a book to read and had to put it aside because one of the waiting customers was talking on his phone with friends and when he More

by smstewart2012
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to share your feedback with us. We are very sorry to hear about your negative experience in our quiet area. We understand how important a peaceful environment is. Please know that we take your comments seriously and are committed to maintaining the comfort and satisfaction of all our guests. Please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205 if you would like to further elaborate on your time here.

August 23, 2024

Good customer service. Repairs were done in timely manner. All employees are very helpful and courteous. More

by yz400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jourdan Buras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Price LeBlanc Toyota responded

Our team always works to be as helpful as we can to all of our customers. Thank you for choosing Price LeBlanc Toyota for your automotive needs!

August 23, 2024

Price leblanc met my expectations and I was kept posted on the status of my truck More

by lsu1jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Price LeBlanc Toyota responded

We are pleased to hear that we were able to meet your expectations and keep you informed on the status of your truck's service!

August 23, 2024

Good customer service. Repairs were done in timely manner. Only negative was the high cost of the repairs. More

by contactthelandrys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Price LeBlanc Toyota responded

We truly appreciate your feedback, and we are glad to hear your experience with our staff was good! We understand that repair costs can sometimes feel high, and we want to assure you that our team works hard to provide only the best service with 100% care and precision. If you would like to speak more with our team about your pricing concerns, we encourage you to reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

August 22, 2024

I like the facility where I can get coffee or a bagel, and I appreciate the Quiet Room More

by MOOCOW702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I thought my service advisor was Steve
Aug 22, 2024 -

Price LeBlanc Toyota responded

We're so happy to know that you had a positive experience with us! Thank you for your five-star rating!

August 22, 2024

Would love explanation as to how driver mat was left BEHIND driver seat since NO ONE else has had access to my car More

by unknownphotographer70517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey "TJ" Johnson
Aug 26, 2024 -

Price LeBlanc Toyota responded

Thank you for bringing this to our attention. We sincerely apologize for any frustration due to the misplacement of your driver's mat. We would like to speak more with you about your experience, so at your earliest convenience, please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

Aug 27, 2024 -

unknownphotographer70517 responded

It wasn't as much of an actual complaint as it was an aggravation.. I still don't know how or why the mat ended up behind driver seat. However the rest of the service was quick and great.

August 21, 2024

All employees are very helpful and courteous. They all worked with me very well. My father bought vehicles from here for decades, as well as my daughter. If you tell them what you are looking for More

by d_lowry60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendell Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Barden
Aug 22, 2024 -

Price LeBlanc Toyota responded

Thank you for your positive feedback! We look forward to providing excellent service to you in the future. Thank you for choosing Price LeBlanc Toyota!

August 20, 2024

Service was efficient and helpful. Staff was great and it all worked out! Exceeded my expectations. More

by chantehyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jourdan Buras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Price LeBlanc Toyota responded

We are pleased to hear that our staff was able to provide you with helpful service that met your expectations. Thank you for being a great customer!

August 20, 2024

Excellent service from first phone call to completion of work. I will definitely continue coming here for service to my vehicle. More

by jwkraus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jourdan Buras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Price LeBlanc Toyota responded

Thank you for being a loyal customer! We're pleased to hear you enjoyed your service experience from start to finish.

August 19, 2024

Great work, keep the good work and providing quality service and we will continue coming back. More

by LOUISWENDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Price LeBlanc Toyota responded

Thank you for your kind words and for choosing Price LeBlanc Toyota for your automotive needs. We are happy to hear that you are satisfied with our service and look forward to welcoming you back in the future.

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