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Price LeBlanc Toyota - Service Center

Baton Rouge, LA

4.7
1,298 Reviews

1,298 Reviews of Price LeBlanc Toyota - Service Center

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October 13, 2024

Service rep was professional and personable. Actual service was expedient and on time. Overall a good experience More

by LETOWNSEND2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our service representative was professional and personable, and that your service was completed in a timely manner. We appreciate your business and hope to see you again in the future.

October 13, 2024

way too long for service, no updates other than by phone. I was sent a video but Im hearing impaired and didnt notice any phone notifications. More

by Patrakeys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Middlebrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Price LeBlanc Toyota responded

Thank you for sharing your feedback with us, Patrakeys. We apologize for any inconvenience you experienced during your service visit. We will make sure to address these concerns with our team to improve our communication processes in the future. We’re committed to making sure your future visits are nothing short of five stars, so please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205, to elaborate on your experience.

October 13, 2024

I've always felt Toyota was the place for me. I love their service and loyalty. I will always go back to them More

by Sandrawoodfork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Price LeBlanc Toyota responded

Thank you so much for your kind words, Sandrawoodfork! We are thrilled to hear that you have had such a positive experience with us and that you feel Toyota is the right choice for you. We truly appreciate your loyalty and look forward to continuing to provide you with exceptional service in the future.

October 12, 2024

Good communication to schedule appointment. Provided thorough report. Could have taken less time since I had an appointment. More

by JAKOMLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to leave us a review, JAKOMLA. We are glad to hear that you found our communication helpful and that you received a thorough report. We appreciate your feedback regarding the length of time it took for your appointment and will take this into consideration for future improvements.

October 12, 2024

Always awesome service quick and friendly would never get service anywhere else! Keep it up! More

by braborn1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kai
Oct 14, 2024 -

Price LeBlanc Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our service team. We appreciate your loyalty and look forward to continuing to provide you with excellent service in the future.

October 12, 2024

As always very great service, I wil always be a loyal customer to Price LeBlanc More

by SARAHLANDRY48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jourdan Buras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Price LeBlanc Toyota responded

Thank you for your loyalty and for taking the time to leave such positive feedback. We are thrilled to hear that you had a great experience with us and look forward to continuing to provide excellent service for all your automotive needs.

October 12, 2024

Fabulous Customer Service! I have no worries when my car need servicing. The best Dealership More

by crissyn2god
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Price LeBlanc Toyota responded

Thank you so much for your kind words! We are thrilled to hear that you had a fabulous experience with our customer service team. Your satisfaction is our top priority, and we are glad to hear that we have met your expectations. Thank you for choosing Price LeBlanc Toyota for your car servicing needs.

October 10, 2024

My visit was pleasant and my service Rep Peyton is wonderful. The wait was not long, did not have appointment. Every one was very helpful. More

by LISAYLEE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Price LeBlanc Toyota responded

We are glad to hear that our team was able to assist you efficiently, even without an appointment, Lisa! Thank you for letting our technicians service your vehicle.

October 10, 2024

I went for a routine maintenance check and still have low windshield wiper fluid… why pay 77$ and still have warning lights pop up More

by NICHOLAs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, great service assistance
Oct 11, 2024 -

Price LeBlanc Toyota responded

Thank you for your feedback, Nicholas. We're very sorry to hear your experience was not five stars. We understand how frustrating it must be to leave the dealership with unresolved issues, especially after paying for service. Our technicians work to provide exceptional attention to detail, and we're sorry to hear this wasn't reflected with you. At your earliest convenience, please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

October 09, 2024

I had a scheduled appointment, but I ended up waiting for 3 hours with no communication about the status of my car. The person handling the maintenance never informed me when my car was ready and even went t More

by ERINBRINGIER
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Price LeBlanc Toyota responded

We understand how valuable your time is, and it’s disappointing for us to hear that you waited for hours without updates or proper handoff from our team. This does not represent the service Price LeBlanc Toyota aims to provide our customers. We’re committed to making sure your future visits are nothing short of five stars, so we encourage you to reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

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