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Price LeBlanc Toyota - Service Center

Baton Rouge, LA

4.7
1,505 Reviews

1,505 Reviews of Price LeBlanc Toyota - Service Center

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January 06, 2024

Great service, friendly and knowledgable reps. The only issue I have is pricing of the work seems a bit high. More

by KALABAUVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Price LeBlanc Toyota responded

Thank you for choosing Price LeBlanc Toyota, and for giving us this positive feedback! Regarding your concern about pricing, we understand that transparent and competitive pricing is crucial for customer satisfaction. We constantly strive to provide fair and reasonable service pricing for you. Please reach out to our Service Director, David Mayeux, at 225-408-1245 if you'd like to discuss your concerns further with us.

January 06, 2024

Knowledgeable , friendly, respectful. Most times I’m called Brenda by people my junior as I am a senior citizen and I detest that. Everyone I had contact with on this visit called me Miss More

by BBOLDEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Price LeBlanc Toyota responded

Our team is happy to hear about your five-star experience with us. We're glad you are satisfied with the Price LeBlanc Toyota team!

January 05, 2024

The advisor I was assigned to made it a less than average experience. Seemed rushed and I felt unwelcome. After quoting a price for service at the beginning she overcharged me at the end. I had to be the More

by MLBERTHELOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Webb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Price LeBlanc Toyota responded

We are genuinely sorry to hear about your less-than-satisfactory experience during your recent service visit. Every customer deserves to feel welcome and like part of our family when they walk in. We can assure you that one of our top priorities is providing top-tier customer service. Please reach out to our Service Director, David Mayeux, at 225-408-1245, or our owner, Brent LeBlanc, at 225-413-8484, at your earliest convenience.

January 05, 2024

I can always count on them to take care of the service on my car for me. More

by jvincent8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Price LeBlanc Toyota responded

That's right! Thank you for giving us this great review and five-star rating!

January 04, 2024

Excellent service courteous service workers clean area conditions and was completely happy with my experience! More

by JOANDUGGAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Price LeBlanc Toyota responded

It makes us happy to work with such amazing customers like you, Joan! Thank you for your feedback!

January 04, 2024

Excellent service courteous service workers clean area conditions and was completely happy with my experience! More

by e_halphen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay
Jan 04, 2024 -

Price LeBlanc Toyota responded

We can't thank you enough for coming in to see us! We're glad to hear your service experience went well. Come back soon!

January 04, 2024

The problem that has been going on for the pass several months is still there. They are telling me that they can not find or hear what I'm talking about. More

by toddbrignac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Price LeBlanc Toyota responded

Todd - We are sorry to hear that the problem you have been experiencing is still ongoing. This is never an issue we want our customers to be dealing with. Our goal is to provide efficient service 100% of the time. To speak more with us about your service experience, please reach out to our Service Director, David Mayeux, at 225-408-1245, or our owner, Brent LeBlanc, at 225-413-8484.

January 04, 2024

Service was timely and the staff (TJ in particular) was helpful and answered the questions I had regarding my service. More

by mperr7530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey "TJ" Johnson
Jan 04, 2024 -

Price LeBlanc Toyota responded

These are all great things for us to hear. Thank you for the five-star review of our service team!

January 03, 2024

Brandon is an amazing Toyota service associate. I always have a great experience with Price Leblanc. More

by YOUTHPASTOR360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Price LeBlanc Toyota responded

We always strive for five stars, so this feedback is great for us to hear! Thank you for coming in!

January 02, 2024

Jessica is always very helpful and provides updates as needed. Dealership is always very clean and provides plenty of waiting areas. More

by jbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Price LeBlanc Toyota responded

Your feedback is greatly appreciated! Thank you for the compliments to our dealership environment. Your five-star rating means a lot to us!

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