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Price LeBlanc Toyota - Service Center

Baton Rouge, LA

4.7
1,505 Reviews

1,505 Reviews of Price LeBlanc Toyota - Service Center

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January 17, 2024

The service was and usually is always great. Only exception this time was the service advisor tried to pressure my wife into doing an injector and throttle body cleaning on a 1 -1/2 year old 4 r More

by babercegeay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Daugherty
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Price LeBlanc Toyota responded

Thank you for your positive feedback on our overall service, and we appreciate you bringing this concern to our attention. We apologize for any frustration caused by the recommendation, as this is never our intention. Our goal is to provide transparent and helpful advice that reflects the best interests of our customers and their vehicles. If you would like to further elaborate on your experience, please reach out to our Service Director, David Mayeux, at 225-408-1245, or our owner, Brent LeBlanc, at 225-413-8484.

January 17, 2024

I had a very good experience at Price, Le Bon, Toyota, all of the things in review were done, all change, and any other service that needed to be finished was done properly, I’ll go back! More

by Hambone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Middlebrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Price LeBlanc Toyota responded

We're glad your experience was a great one, and we can't wait to see you again at Price LeBlanc Toyota.

January 17, 2024

Service is typically done quickly and efficiently. I had a different service department member than usual. He called me about my vehicle at 9am to confirm services needed. Around 3:30 I had not heard More

by Couvilliong
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey "TJ" Johnson
Jan 18, 2024 -

Price LeBlanc Toyota responded

We apologize for any gap in communication regarding the completion status of your vehicle. Providing timely updates is a priority for us, and we understand the importance of keeping our customers informed. This is never an experience we want for our customers, and if you'd like to speak with us more about your time here, please reach out to our Service Director, David Mayeux, at 225-408-1245, or our owner, Brent LeBlanc, at 225-413-8484.

January 17, 2024

I get good service when I take my car to Price LeBlanc. and I try not go anywhere else for by service. More

by JAMESL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey "TJ" Johnson
Jan 18, 2024 -

Price LeBlanc Toyota responded

We love hearing that, James! Thank you for your feedback. Please let us know what we can do in the future to make your next experience five stars.

January 17, 2024

Knowledgeable courteous advisors. Quick service. Comfortable waiting area. Efficient process of getting vehicle checked-in and into service area. All service and repairs were done More

by Judge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey "TJ" Johnson
Jan 17, 2024 -

Price LeBlanc Toyota responded

We are so glad that you found our atmosphere to be comfortable and that all service and repairs were done properly. Thank you for your five-star rating!

January 17, 2024

service was quick but I was told that there was a recall on the vehicle but there was no fix. Why announce a recall when you do not have a fix. bad business practice by Toyota. Normally the car is washed More

by ATHIBODEAUX1252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Price LeBlanc Toyota responded

Thank you for letting us know how your service went. Our team takes recalls seriously, and we aim to provide timely and effective solutions. We understand your frustration, and we want to assure you that we want to work towards a resolution with you. Please reach out to our Service Director, David Mayeux, at 225-408-1245, or our owner, Brent LeBlanc, at 225-413-8484.

January 17, 2024

Service desk agent listened attentively to the request for service, explained the process and a ballpark of how long it would take to accomplish. Let us know if something was taking longer than expected, More

by SUSANEVERSULL59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Price LeBlanc Toyota responded

Susan - We know how important it is that our customers stay informed on their vehicle's service, and we thank you for leaving us a great review. Come back again soon!

January 16, 2024

Price-Leblanc Toyota has always taken care of us with the upkeep of out vehicles. The staff, especially Jennifer , our service writer that we ask for, is professional, friendly, and knowledgeable. More

by KARL.RICHARDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Price LeBlanc Toyota responded

We're so glad to hear that, Karl. Thank you for coming in to see the Price LeBlanc Toyota team!

January 16, 2024

People are great. Good work. Prices too high. Don’t like paying extra for using credit card. More

by Greg Laurent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jourdan Buras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Price LeBlanc Toyota responded

Thank you, Greg, for your feedback! We understand that pricing is an important factor for our customers, and we are always working to provide competitive rates for you. If you would like to discuss your pricing concerns more in depth, please reach out to our Service Director, David Mayeux, at 225-408-1245, or our owner, Brent LeBlanc, at 225-413-8484.

January 15, 2024

I love this service dept. I don’t go anywhere else for my services. PK, Payton and Chris go above and beyond for my services.I More

by carla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Middlebrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Price LeBlanc Toyota responded

Thank you for choosing our service department for your vehicle maintenance, Carla! We are so grateful to have your support.

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