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Price LeBlanc Toyota - Service Center

Baton Rouge, LA

4.7
1,507 Reviews

1,507 Reviews of Price LeBlanc Toyota - Service Center

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January 22, 2024

I bought my Highlander from Price Leblanc. I have always been treated with respect and dignity when having my vehicle serviced. The whole Price Leblanc experience has been great from sales to More

by SSHEHANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Price LeBlanc Toyota responded

It has been a pleasure to help you here at Price LeBlanc Toyota! We appreciate your support and look forward to serving you again in the future.

January 22, 2024

The service was done on time and hassle free. The dealership has a comfortable waiting room and the customer service representatives are polite and helpful. More

by DougD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Price LeBlanc Toyota responded

We're glad we could make your service experience five stars, Doug! Thank you for letting us know how it went.

January 21, 2024

Very satisfied ! We are Very Pleased with Toyotas service ! Will always recommend. Everyone was courteous! More

by MMAHER59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Price LeBlanc Toyota responded

It's wonderful to know that our team was able to provide you with courteous service. We truly appreciate your recommendation!

January 21, 2024

Very friendly and polite, and very thorough. Answered all my questions in detail. Very helpful!!!! More

by bevbraud
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Price LeBlanc Toyota responded

We are so happy we were able to answer all of your questions in detail. Thank you for servicing with us!

January 21, 2024

Very helpful service department. Through diagnostics. Chet continues to provide safe and courteous shuttle service. More

by Lady 12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Price LeBlanc Toyota responded

Thank you for this thoughtful feedback on our service! We appreciate you for letting us know how we did at Price LeBlanc Toyota.

January 21, 2024

Good intake process. Nice facility. However they pushed unnecessary additional sales items. Whatever. Also it’s troublesome that they didn’t close my hood. I turned on th More

by KMG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton Stevens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Price LeBlanc Toyota responded

Your feedback is invaluable to us, and we want to assure you that we are committed to continuous improvement. Our goal is to provide a transparent and helpful service, and we are sorry to hear this is not how your experience went. If you'd like to further discuss your experience, feel free to call our Service Director, David Mayeux, at 225-408-1245, or our owner, Brent LeBlanc, at 225-413-8484.

January 21, 2024

The service was timely. However, I was told the the part for the recall repair was in stock, it was not. Therefore, I will have to bring in the vehicle in the near future. More

by KPSTAMANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Price LeBlanc Toyota responded

We are very sorry to hear your time at Price LeBlanc Toyota was not five stars. Please be assured that we take your comments seriously, and we appreciate your patience as we work to obtain the part needed for your vehicle. If you'd like to talk with us more about your experience, please reach out to our Service Director, David Mayeux, at 225-408-1245, or our owner, Brent LeBlanc, at 225-413-8484.

January 21, 2024

Service rep Shay was very thorough, and kept me updated. She was able to answer all of my questions More

by HOKIESHOUNDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Tate
Jan 22, 2024 -

Price LeBlanc Toyota responded

We're glad to hear it! Knowing everything went well at our dealership makes us happy. Come back soon!

January 21, 2024

They treated my time as theirs. They were shorthanded because one service advisor had to leave. For a tire rotation I was there well over 2 hours. I get problems happen, but they sh More

by DGROS412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Daugherty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hebert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Price LeBlanc Toyota responded

Your time is extremely important to us, and we apologize for any delay in your vehicle service. We assure you that our team is committed to delivering high-quality service, and we encourage you to reach out to our Service Director, David Mayeux, at 225-408-1245, or our owner, Brent LeBlanc, at 225-413-8484 if you'd like to talk more about your experience.

January 21, 2024

Serviced on time and completed as requested. Jessica was very nice and efficient as usual. More

by johnortego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Price LeBlanc Toyota responded

We appreciate your trust in our dealership, John! We hope to see you again soon.

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