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Price LeBlanc Toyota - Service Center

Baton Rouge, LA

4.7
1,209 Reviews

1,209 Reviews of Price LeBlanc Toyota - Service Center

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December 04, 2023

Very prompt service. Last minute scheduling and I was able to get in at the time I wanted/needed and the work was completed in a very reasonable time. More

by csawvel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Price LeBlanc Toyota responded

We're glad everything went smoothly! Thank you for trusting us at Price LeBlanc Toyota!

December 03, 2023

Everyone was very helpful and attentive including Steven. I had to wait about 2 hours. More

by Mistygautreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Dec 04, 2023 -

Price LeBlanc Toyota responded

Thank you for putting your trust in our team! Price LeBlanc Toyota thanks you for coming in.

December 03, 2023

I love the great customer service. Fast and easy appointment set up my rep Shay is aways warm and friendly. Gets my car in and out and listens to my concerns. The best place to go for More

by RAUSHAUNBABYGIRL
Workmanship
Recommend Dealer
Yes
Employees Worked With
Shay
Dec 04, 2023 -

Price LeBlanc Toyota responded

We're so grateful to be your favorite! You're family when you're at Price LeBlanc Toyota.

December 03, 2023

Their online booking is terrible. They keep updating it and it continues to be terrible. Also a tire rotation took two hours with an appointment. The service advisors are nice though More

by MARYAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names of the two people who helped me.
Dec 04, 2023 -

Price LeBlanc Toyota responded

Thank you for bringing these matters to our attention. We appreciate your honesty and apologize for any frustration you experienced with our online booking system and service wait time. Our team is always working with our customers' time in mind, as we know this is valuable. Please reach out to our Service Director, David Mayeux, at 225-408-1245, or our owner, Brent LeBlanc, at 225-413-8484, if you'd like to speak further about your experience.

December 03, 2023

Friendly and promptly . I drove into the service center. Checked me in. Repaired the problem. Was only there about a hour. More

by steven83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chet Gaudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Price LeBlanc Toyota responded

That's the goal, Steven! The whole service team at Price LeBlanc Toyota thanks you!

December 03, 2023

Great service! Excellent staff!! Wouldn’t take my car anywhere else☺️ A great place to do business. More

by MIMIHPAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Price LeBlanc Toyota responded

We are so happy we met your expectations, and that we have you as a loyal customer. Thank you for your kind review!

December 03, 2023

Accurate and professional. A good job explaining need for future maintenance while not over-selling that needed to be strongly considered for longevity of vehicle. Important, More

by dsj56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Price LeBlanc Toyota responded

We always want our customers to fully understand what maintnenace is being done on their vehicle. Thank you for showing your appreciation for our team!

December 02, 2023

They gave me a goodwill tire rotation service and warrantied my front and passenger seat covers that had cracked on my 22’ Tundra with no questions asked. More

by lance.bradley85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Price LeBlanc Toyota responded

We're glad we could get your Tundra serviced quickly and efficiently, Lance! Thank you for coming in!

December 02, 2023

I was disappointed that it took almost a month to get my wheel caps that the service dept messed up. However, it’s still the best, especially Jessica in service. More

by BGLANDRY45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Price LeBlanc Toyota responded

Thank you for your valued feedback. We are sorry to hear you did not have a five-star experience with us, however we truly appreciate your continued support. We are always actively working to improve every part of our store. If you'd like to discuss your concerns further with us, please reach out to our Service Director, David Mayeux, at 225-408-1245, or our owner, Brent LeBlanc, at 225-413-8484.

December 02, 2023

Our needs were met quickly and all personnel were friendly and professional. Thank you again! More

by NATALINAJANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jourdan Buras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Price LeBlanc Toyota responded

Thank you for letting us know how we did, Natalina! We're very grateful for your five-star review.

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