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Price LeBlanc Toyota - Service Center

Baton Rouge, LA

4.7
1,509 Reviews

1,509 Reviews of Price LeBlanc Toyota - Service Center

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March 01, 2024

I like to use PL for my maintenance but I felt this last time the wait was too long. I waited over 2 hours for an oil change and 50k mile inspection. My air filter and cabin filter needs to be changed but More

by KDKJLEMOINE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey "TJ" Johnson
Mar 04, 2024 -

Price LeBlanc Toyota responded

We deeply apologize for the extended wait time you experienced during your recent visit for maintenance at Price LeBlanc Toyota. Your time is valuable to us, and we do appreciate you sharing your feedback. Our goal is always to provide quick and efficient service as well as thorough recommendations to our customers. Please reach out to our Service Director, David Mayeux, at 225-408-1245, or our owner, Brent LeBlanc, at 225-413-8484 to speak further about your experience.

March 01, 2024

Facilities are awesome, very clean Pleasure to deal with these people. All are very nice and helpful. More

by JERRYANITA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Price LeBlanc Toyota responded

Your satisfaction is our top priority, and we love hearing feedback like this! Thank you for coming in!

March 01, 2024

I loved the service and knowledge of vehicles from Wendell Pearson and the Finance Dept Mr James More

by GWENJADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Price LeBlanc Toyota responded

Thanks so much for taking the time to share this lovely feedback! We're happy to hear your service went well.

February 29, 2024

Took care of my issue in a timely manner. He was frank and forthcoming. Didn't try to pressure me into getting any extra service. More

by daryglueck
Recommend Dealer
Yes
Employees Worked With
Tyler Jones
Feb 29, 2024 -

Price LeBlanc Toyota responded

We're glad to hear you had a pressure-free experience with us!

February 29, 2024

Someone called me after I brought my car in for free oil change and tire rotation and was waited on by 2 lovely employees in service Dept SHAY AND CEDRIC WAS THEIR NAMES! Very awesome workers so sweet and d More

by CHARMAINEBIZETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHAY AND CEDRIC
Feb 29, 2024 -

Price LeBlanc Toyota responded

Thank you for this kind feedback, Charmaine! We loved having you at Price LeBlanc Toyota.

February 29, 2024

Both gentlemen were kind and showed interest in my day and making sure nothing was missed in my vehicle to ensure it was properly serviced . Another gentleman helped me after Brandon left cause I noticed More

by migliorematt
Recommend Dealer
Yes
Employees Worked With
Brandon Webb & Tyler
Feb 29, 2024 -

Price LeBlanc Toyota responded

We're happy to hear that our team members were able to provide you with excellent service and ensure that your vehicle was properly taken care of!

February 29, 2024

Alway Quick, professional, friendly - never pressured to do or buy anything more than what I’m there for More

by COCOROBINSON19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Price LeBlanc Toyota responded

Our goal is to always provide exceptional service without any pressure, so we appreciate your feedback!

February 29, 2024

Very pleased with the service and all the people. Got a free car wash. Had some popcorn. Visited with the sales representative that I have dealt with. . More

by PEBOURG
Recommend Dealer
Yes
Employees Worked With
Jeff Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Price LeBlanc Toyota responded

We're so glad to hear you enjoyed the complimentary car wash, popcorn, and visit with our sales team. We appreciate your feedback!

February 29, 2024

In and out with no hassle and the salesman (Nick ? ) who sold me my car 3 months ago recognized me. More

by 225TIGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jourdan Buras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Price LeBlanc Toyota responded

A hassle-free experience is always what we want for every customer! Thank you so much for coming in.

February 29, 2024

Brought the car in for 2 items apple car play and a replacement key fob. I was quoted pricing and availability on both prior to dropping off. Once at dealer I was called and told that installation More

by pmiculek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Price LeBlanc Toyota responded

We are very sorry to hear that you did not have a five-star experience with us. It is never our intention to miscommunicate or inconvenience our valued customers. We encourage you to reach out to our Service Director, David Mayeux, at 225-408-1245, or our owner, Brent LeBlanc, at 225-413-8484 if you'd like to further discuss your time here.

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