Price LeBlanc Toyota

Rude and Disrespectful service manager with broken recall I brought my Toyota in after the very dangerous recall on the airbags for 2012.Toyota had my car since June. They called me in the middle of the day a I brought my Toyota in after the very dangerous recall on the airbags for 2012.Toyota had my car since June. They called me in the middle of the day at work on November 8th ,so I rushed in right after work to pick up my vehicle .I was called inside to turn in my loaner and sign off on my keys ,before my car was even pulled up . The CSR pulled my car up and at first glance I realized my car was filthy ,I would've thought after having a customer's car over five months it was have been detailed as a customer courtesy.The porter looked at my car and took it to the back immediately and did a quick wash. I glanced at my car ,but noticed as I drove away some rattling under there dash ,then I opened my sunroof and my left gasket fell down. The following morning g I called Toyota immediately ,and was asssured I would receive a phone call. I never received one .So the following morning I decided to email the Toyota service department so I would have documentation.. At that point I received a call from Toyota's Customer Care Manager Todd .This is when I saw this guy could care less about me as a customer.I advised him I was a store manager and worked 6 days a week so it will be very difficult to bring my car car back immediately ,the only thing he stated was the store hours as if he cared less about the inconvenience.I took half a day off work to bring my car back . I called him to let him know I was in route. When I arrived my car was tagged and I stood in the hall waiting for him while he caught up on a personal visit with a friend, blowing me off. I stood there patiently. When he did emerge from his office he stretched his hand out aggressively as is he was pushing me out the door. I showed him the problems,he drove my car to the back and yanked the service ticket out the window . I inspected my car and showed him .The area where the airbag was repaired is still open he told me was fixed . I will not be able to Put any passengers in my front . He just walked off and left me standing there while he invited his friend to come back in and finish there conversation. The only reason any stars was the ladies in the loaner department they went above and beyond . But I'm still driving a car that's a safety hazard,and it was obvious that Todd could care less and was trying to find all the fault he could. More

Took 4 hours to do the 6 month multipoint inspection on our Title pretty much says it all. Wife went in at 820am for an 830am appointment. Said they would be finished by 10am. They did not finish until 1230 Title pretty much says it all. Wife went in at 820am for an 830am appointment. Said they would be finished by 10am. They did not finish until 1230pm. I would think that this is pretty much unacceptable. Jim Meyer More

John Sabin has helped us with our purchase/lease of the past John Sabin has helped us for many years now and has always been extremely informative, knowledgeable of the various vehicles and very courteous and fr John Sabin has helped us for many years now and has always been extremely informative, knowledgeable of the various vehicles and very courteous and friendly. We would definitely recommend him to assist a new customer for purchase or lease of a new vehicle. More

Easy to deal with. Jeff Huffman was the best salesman I could have. He answered all my questions. Showed me various items on the Tacoma and never was pushy for my purc Jeff Huffman was the best salesman I could have. He answered all my questions. Showed me various items on the Tacoma and never was pushy for my purchase. Have been back several times and looked at other vehicles as well. More

Toyota In my mind Toyota's sell themselves for the quality of the vehicle. At Price Leblanc Jeff Huffman made the buying experience very easy and simple. In my mind Toyota's sell themselves for the quality of the vehicle. At Price Leblanc Jeff Huffman made the buying experience very easy and simple. More

New car buyer Beginning to end the experience was great. Steve Luce was my salesperson. He made buying our Highlander a great experience. He was knowledgeable and n Beginning to end the experience was great. Steve Luce was my salesperson. He made buying our Highlander a great experience. He was knowledgeable and not high pressure which I appreciated. He worked hard to get us everything we wanted and spent extra time explaining each detail of the vehicle. The service department is so friendly and nice. Such a great car buying experience. More

our salesman Al Opusunju worked with us in purchasing our 2017 Highlander. He was fantastic. He explained everything about our trade in vehicle and on car we were Al Opusunju worked with us in purchasing our 2017 Highlander. He was fantastic. He explained everything about our trade in vehicle and on car we were purchasing More

norma burns Great friendly service. Brett spent a lot of time to make sure I got what I wanted. I would recommend price leblanc to anybody. Thanks Brett. Great friendly service. Brett spent a lot of time to make sure I got what I wanted. I would recommend price leblanc to anybody. Thanks Brett. More

Great experience, great service, great car! I needed a new vehicle and have no time to shop for a car. My husband went online and found what I wanted and John Sabin helped us. I got to the deale I needed a new vehicle and have no time to shop for a car. My husband went online and found what I wanted and John Sabin helped us. I got to the dealership on my way to visit daughter and all my paperwork was ready, car more than I imagined! Thank you so much John for the best car buying experience. I will be back in the future...Leanne More

Browsing for a work vehicle Gentleman was very polite and patience. I will be back with friends. I have never received such outstanding service from any of the other dealerships Gentleman was very polite and patience. I will be back with friends. I have never received such outstanding service from any of the other dealerships I've visited. I was very impressed. More