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Price LeBlanc Toyota

Baton Rouge, LA

4.7
1,706 Reviews
Welcome to Price LeBlanc Toyota – where customer service and satisfaction are our number one priority. Our website is part of our ongoing effort to make shopping for your new Toyota as easy and convenient as possible. Price LeBlanc Toyota has been in the Baton Rouge community for over 50 years. Price LeBlanc Toyota is the proud recipient of Toyota President’s Award numerous times and we have been a member of the Gulf States Toyota Pinnacle Club for over 25 years. We’re serving Gonzales, Prairieville and Denham Springs neighbors! We are located on 12 acres of land at 13250 Airline Hwy in Baton Rouge, just south of Siegen Lane. We have a 40,000 square foot state of the art service department with 57 service bays to service more vehicles in a timely manner. Our customers can enjoy waiting areas with flat screen televisions, wireless internet and a children’s play area. We even have a restaurant located inside our dealership. New York Bagel Co. serves our customers 7am-8pm Monday through Saturday and has a large menu with many delicious breakfast, lunch and dinner items available for purchase. Did you know that with every new or used vehicle purchase at Price LeBlanc Toyota, you will receive complimentary country sausage? Just a small token of our appreciation to our customers. Price LeBlanc Toyota is fortunate to be located in such a wonderful community. It is our responsibility and privilege to give back to the community in which we live and work. We are proud to be involved with numerous charities such as the Epilepsy Foundation of Louisiana, the American Heart Association, the Cystic Fibrosis Foundation and many others. The bottom line, it’s all about you…our customers.
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13250 Airline Hwy

Baton Rouge, LA

70817

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Showing 1,706 reviews

October 12, 2024

Good communication to schedule appointment. Provided thorough report. Could have taken less time since I had an appointment. More

by JAKOMLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to leave us a review, JAKOMLA. We are glad to hear that you found our communication helpful and that you received a thorough report. We appreciate your feedback regarding the length of time it took for your appointment and will take this into consideration for future improvements.

October 12, 2024

Fabulous Customer Service! I have no worries when my car need servicing. The best Dealership More

by crissyn2god
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Price LeBlanc Toyota responded

Thank you so much for your kind words! We are thrilled to hear that you had a fabulous experience with our customer service team. Your satisfaction is our top priority, and we are glad to hear that we have met your expectations. Thank you for choosing Price LeBlanc Toyota for your car servicing needs.

October 11, 2024

Our buying experience was amazing, from the time Chet walked out to greet us to the very short time in the finance room. They were professional, courteous and knowledgeable about their product. Thanks More

by SENNLESS2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chet Gaudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Price LeBlanc Toyota responded

Thank you so much for taking the time to share your positive experience with us, David and Pat! We are thrilled to hear that Chet and our team provided you with excellent service throughout your buying process. We appreciate your kind words and are grateful for your business.

October 10, 2024

My visit was pleasant and my service Rep Peyton is wonderful. The wait was not long, did not have appointment. Every one was very helpful. More

by LISAYLEE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Price LeBlanc Toyota responded

We are glad to hear that our team was able to assist you efficiently, even without an appointment, Lisa! Thank you for letting our technicians service your vehicle.

October 10, 2024

It’s always a pleasure working with Sean! The overall experience was great. Customer service is obviously a priority. More

by HWAGPACK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Dardeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Price LeBlanc Toyota responded

Great customer service is always a priority for us, so we're glad you think so too! Thank you so much for purchasing your new ride with Price LeBlanc Toyota.

October 10, 2024

I went for a routine maintenance check and still have low windshield wiper fluid… why pay 77$ and still have warning lights pop up More

by NICHOLAs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, great service assistance
Oct 11, 2024 -

Price LeBlanc Toyota responded

Thank you for your feedback, Nicholas. We're very sorry to hear your experience was not five stars. We understand how frustrating it must be to leave the dealership with unresolved issues, especially after paying for service. Our technicians work to provide exceptional attention to detail, and we're sorry to hear this wasn't reflected with you. At your earliest convenience, please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

October 09, 2024

I had a scheduled appointment, but I ended up waiting for 3 hours with no communication about the status of my car. The person handling the maintenance never informed me when my car was ready and even went t More

by ERINBRINGIER
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Price LeBlanc Toyota responded

We understand how valuable your time is, and it’s disappointing for us to hear that you waited for hours without updates or proper handoff from our team. This does not represent the service Price LeBlanc Toyota aims to provide our customers. We’re committed to making sure your future visits are nothing short of five stars, so we encourage you to reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

October 09, 2024

Very courteous employees. Seemed knowledgeable, but very busy. A good experience for the most part. More

by LMIKE7110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chet Gaudin
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Malbrough
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Price LeBlanc Toyota responded

We thank you for your compliments to our team, however we apologize if your longer than expected wait time impacted your experience in any way. The Price LeBlanc Toyota team always aims to provide prompt and personalized service for each of our valued customers. If you have any questions or would like to further elaborate on your experience, please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

October 08, 2024

Always great. Brandon Webb is fantastic. Very professional and knowledgeable. Got back to me before the scheduled time for service to bwe completed. More

by EDGARCAGE
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Brandon Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Price LeBlanc Toyota responded

It's so great to hear your service was quicker than expected, Edgar! Thank you for bringing your vehicle to the Price LeBlanc Toyota team!

October 07, 2024

Easy to make appointment. Service was completed promptly and successfully. Technician did not put 2 access panels in cargo area back into place. Easy to put them in myself, s More

by jmstall0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Price LeBlanc Toyota responded

We appreciate your positive feedback about your service time and appointment scheduling. However, we truly apologize for any oversight with your access panels. While we’re glad it was a quick fix on your end, we understand the importance of completing everything efficiently the first time, as that is our goal here at Price LeBlanc Toyota. Our records show that this issue was resolved with our team, and we thank you for trusting in Price LeBlanc Toyota to help you!

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