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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,533 Reviews

1,533 Reviews of Price LeBlanc Lexus - Service Center

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February 22, 2024

My service attendant (Missy) was phenomenal. Everything went smoothly from checking in to checking out. She gave me outstanding customer service. More

by DIGGIDOO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Price LeBlanc Lexus responded

It is our goal to make every customer feel valued and well taken care of, and we are happy to hear that we met that goal with you. Thank you for choosing Price LeBlanc Lexus!

February 21, 2024

.As always, Sandy goes above and beyond to give her customers the very best service possible. More

by MikeS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Price LeBlanc Lexus responded

We're glad to hear it, Mike! Thanks for coming in to see us at Price LeBlanc Lexus.

February 20, 2024

Been with Price Leblanc Lexus since they opened in BR and before in NOLA. Sterling service always More

by jpir
Recommend Dealer
Yes
Employees Worked With
Sandy
February 19, 2024

Price LeBlanc Lexus has always provided the best service. It's why I've owned a Lexus for over 20 years. More

by FREDMENNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Price LeBlanc Lexus responded

Thank you for your loyalty and for trusting Price LeBlanc Lexus with your vehicle for over 20 years. We are thrilled to hear that you have always received the best service from our team.

February 19, 2024

Missy has always been extremely helpful and very pleasant! No matter what the situation is, we can always expect the best from her! More

by awadfamily2009
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Price LeBlanc Lexus responded

Thank you for your five star review. The Price LeBlanc Lexus team is grateful we could serve you!

February 19, 2024

Hannah in the service department was extremely knowledgeable, as well as kind and friendly. When my repairs were going to take longer than expected, she put me in a loaner. I had a question and sh More

by AMYBUTLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Price LeBlanc Lexus responded

Thank you so much for your stellar feedback, Amy! It is always our pleasure to provide you with five-star service for your vehicle.

February 18, 2024

I just wish the servers would use paper mats as I requested. Otherwise, enjoyed visiting with Sarah. More

by LHOR.N.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Price LeBlanc Lexus responded

We appreciate your feedback and sincerely apologize for any inconvenience caused regarding the lack of paper mats in your vehicle. Our team is dedicated to providing exceptional service, and we value your input as it helps us improve and better serve you in the future. Please reach out to Brent LeBlanc (Owner) directly at 225-413-8484 if you'd like to talk more with us about your experience.

February 18, 2024

Customer service is good. I don’t appreciate being told I need something and then on the receipt it states I asked for it. That’s dishonesty. It’s not okay. More

by TANYART73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Price LeBlanc Lexus responded

We are sorry to hear about your negative experience. Integrity and transparency are core values of our dealership, and we take your concerns very seriously. It's never our intention to mislead or deceive our valued customers in any way. Please reach out to Brent LeBlanc (Owner) directly at 225-413-8484 if you would like to speak more with us about your concerns.

February 18, 2024

I always get prompt professional service at your location. I have purchased three Lexus RX 350s from you & always been satisfied. Thanks again, Missy!! More

by MSZUMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2024

I have bought several cars in my lifetime, but Caleb Callahan went above and beyond in meeting my expectations. He answered my endless questions, returned my many calls and text messages, and had utmos More

by GOODMAN70503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Price LeBlanc Lexus responded

Thank you for speaking so highly of our staff! We work hard to provide our customers with the service they deserve. However, we apologize for the inconvenience you experienced during your last service appointment. We want every customer to have a convenient and worry-free experience when they come to us, and we encourage you to reach out to Brent LeBlanc (Owner) directly at 225-413-8484 if you'd like to speak more with us about your concerns. Thank you for bringing this to our attention!

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