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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,538 Reviews
Call Service Center (225) 267-9477

1,538 Reviews of Price LeBlanc Lexus - Service Center

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April 03, 2024

Kindness and transparency from the team was greatly appreciated! The information provided allowed me to make a quick decision on other maintenance items. More

by markbatiste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Price LeBlanc Lexus responded

It's always our goal to provide our customers with the information they need to make informed decisions about their vehicle, so thank you for letting us know about your five-star experience, Mark!

April 03, 2024

I was given the run around and charged for services that did not happen. They tried to charge me for a flat on the loaner yet it occurred on the way to the dealer. More

by Cullenfrancis19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathryn Venable
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever is the service manager, incredibly rude
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Apr 04, 2024 -

Price LeBlanc Lexus responded

We strive for a transparent and fairly priced service experience for every customer, so we are very sorry to hear about your negative experience with us. Our service team never wants there to be any confusion or miscommunication with pricing, and we encourage you to reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

April 02, 2024

As always the service department is excellent The service is great and I always enjoy seeing Missy and the Service Manager More

by CYBROCK
Recommend Dealer
Yes
Employees Worked With
Misty
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Apr 02, 2024 -

Price LeBlanc Lexus responded

We really appreciate your kind review! Thank you so much for sharing your experience with Price LeBlanc Lexus.

April 02, 2024

They accepted my car after hours. They fixed my car and kept me informed about everything! More

by jskerko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Price LeBlanc Lexus responded

We are glad to hear that we were able to assist you with your car repair in a timely manner! Come back and see us again soon.

April 02, 2024

I feel confident that the team at Price LeBlanc Lexus are taking very good care of our new ‘baby’ RX350 hybrid. More

by ANDERSON.TOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your positive experience with us, Anderson. We are pleased to hear that you feel confident in the care provided to your new RX350 hybrid. We appreciate your trust in our team at Price LeBlanc Lexus.

April 01, 2024

My service advisor Hannah was very kind and explained my service well so I was able to really understand what my vehicle needed for maintenance. More

by MYLES
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Price LeBlanc Lexus responded

Thank you for your feedback, Myles! We're delighted to hear about your five-star experience.

April 01, 2024

Do not want to pay 2% surcharge. Not sure if I would recommend for service More

by nth029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Missy Webb-Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Price LeBlanc Lexus responded

We appreciate your feedback and understand your concerns regarding the surcharge. We want to assure you that we are always evaluating our pricing to ensure fairness and transparency. Please reach out to our Service Manager, Michael Hutchinson, at mhutchinson@leblancauto.com to discuss your concerns further with us.

April 01, 2024

My first time working with Brook and she was communicative, helpful, and an all around delight Always a pleasure to be there! More

by claire5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us at Price LeBlanc Lexus!

April 01, 2024

As usual, I was taken care of timely after my arrival and the service to my vehicle was impeccable. More

by tturner13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy
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Apr 02, 2024 -

Price LeBlanc Lexus responded

Thank you for choosing Price LeBlanc Lexus for your vehicle needs! We're glad everything went smoothly.

March 30, 2024

Great service thank you. Johnathan was very helpful and I will be coming back for my next service. More

by NGUYENSHERRY6
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Price LeBlanc Lexus responded

Thank you for your kind words! We are thrilled to hear that our team provided you with excellent service. We look forward to welcoming you back for your next service appointment.

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