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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,551 Reviews

1,551 Reviews of Price LeBlanc Lexus - Service Center

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May 05, 2024

Never have any problem with service- always very efficient- reason I keep buying Lexus vehicles. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Price LeBlanc Lexus responded

It is so great to hear all of your experiences have been stress-free! Thank you for choosing Price LeBlanc Lexus!

May 04, 2024

Very professional and accommodating workforce. I appreciate the clean and comfortable waiting rooms with snacks and water! More

by cherylbcarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fremin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Price LeBlanc Lexus responded

We appreciate you for coming in, Cheryl! Thanks so much for your positive feedback!

May 03, 2024

The repair took longer than I anticipated. Currently no issues with the repair. The main issue was the area worked on was not cleaned properly. The dash was replaced but not cleaned. More

by Ideleejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Price LeBlanc Lexus responded

Thank you for your feedback. We appreciate it and apologize for the lack of cleanliness when your car was returned to you and for any inconvenience that may have caused. Our goal is to provide efficient service while ensuring the highest quality of work. Please reach out to Customer Satisfaction Manager Lori Puhl at lpuhl@leblancauto.com if you'd like to elaborate more on your service experience.

May 02, 2024

Great job, Byron was a true professional, and really appreciate his service throughout my transaction for the 2016 Toyota 4Runner. Thank you very much. More

by WUR195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron George
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with Byron. We are thrilled to hear that he provided you with exceptional service during your transaction for the 2016 Toyota 4Runner. Your feedback is greatly appreciated.

May 02, 2024

I had a great experience. Everyone I spoke to during this process was professional and friendly. The communication was excellent and the service on my car was done in a time More

by jloupe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey LeBlanc
May 02, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, jloupe. We are thrilled to hear that our team provided you with professional and friendly service, and that your car was serviced in a timely manner. We appreciate your business and look forward to serving you again in the future.

May 02, 2024

Missy is such a great service advisor and the service department makes things easy as always. More

by kchenevert0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with Missy and our service department. We are thrilled to hear that she provided you with excellent service and made your visit easy. We appreciate your feedback and look forward to serving you again in the future.

May 02, 2024

Our service advisor Johnathon Chouest was great. Very helpful and knows. Would highly recommend. Thanks More

by JIMMY64
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with Johnathon Chouest at Price LeBlanc Lexus. We are thrilled to hear that he was helpful and knowledgeable during your visit. We appreciate your recommendation and look forward to serving you again in the future.

May 01, 2024

Really good and fast . Nice area to wait. Real friendly people to deal with. Overall good experience More

by denoux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Blount
May 02, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave a positive review, denoux. We are thrilled to hear that you had a good and fast experience with our team at Price LeBlanc Lexus. We strive to provide a friendly and welcoming environment for all of our customers. We appreciate your feedback and look forward to serving you again in the future.

May 01, 2024

We now own our 3rd Lexus and have always been satisfied with the service at Price Leblanc. More

by JIMANDRUSCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Price LeBlanc Lexus responded

Thank you so much for your loyalty to Price LeBlanc Lexus and for taking the time to share your positive experience with us. We are thrilled to hear that you have always been satisfied with our service.

April 30, 2024

I had a great experience. It was pretty fast an I’m totally satisfied with the service. More

by cjones2252794901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names but unlike most places everyone was great .
May 01, 2024 -

Price LeBlanc Lexus responded

We're so happy to hear you are completely satisfied with your service experience! Thank you for coming in to see our service team!

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