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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
1,404 Reviews

1,404 Reviews of Price LeBlanc Lexus - Service Center

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December 21, 2024

Quick services with excellent quality and a very nice wash job. Thanks 2 you all More

by Billionaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you were pleased with the quick service, excellent quality, and nice wash job during your visit. We appreciate your feedback and look forward to serving you again in the future.

December 21, 2024

Missy is terrific! ! This is my second Lexus and can you believe it is 25 years old!! A CLASSIC Price LeBlanc service has always been the very best. Please give a More

by hlsingleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you so much for the kind words, hlsingleton! We're happy to hear that Missy provided you with excellent service during your visit. We appreciate your loyalty to Price LeBlanc Lexus and wish you a Merry Christmas as well!

December 21, 2024

Excellent. The work was done in a timely and professional manner. The vehicle was washed as well. More

by dthib2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us such a positive review. We are thrilled to hear that you had a great experience with our service team and that your vehicle was washed as well. We appreciate your feedback and look forward to serving you again in the future.

December 21, 2024

I had a wonderful experience here. Everyone was pleased to shop at this dealership. My sales person was more than amazing. Jennifer was knowledgeable and patient from start to finish. More

by TRACYLYNNSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Fowler
Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you so much for taking the time to share your positive experience at Price LeBlanc Lexus. We are thrilled to hear that Jennifer provided you with exceptional service and made your car-buying experience a pleasant one. We appreciate your kind words!

December 21, 2024

The service is great - for the car. The people in “customer service” leave much to be desired. More

by ROBANDNINA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review. We are glad to hear that you are satisfied with the service for your car. We apologize for any shortcomings in the customer service you experienced and we appreciate your feedback as we are always looking for ways to improve. If you have any further questions or concerns, please do not hesitate to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your experience.

December 20, 2024

I ordered a part for my car I called and ask how much to install part on the car I was told $500 to install the part I was shocked out of my mind so I decided to drive my car over to the shop ask again and More

by GREGCHINN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us, GREGCHINN60. We apologize for any miscommunication regarding the installation cost of the part for your car. We appreciate you bringing your car in for us to check, and we are glad to hear that you were satisfied with the final cost. If you have any further questions or concerns, please do not hesitate to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your experience.

December 20, 2024

Always great service at Price LeBlanc. Have purchased three cars there and great service is one reason. why. Johnathan, my service provider is friendly and professional and always goes abo More

by KURT.SCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, Kurt. We are thrilled to hear that you have consistently received great service at Price LeBlanc Lexus. We will be sure to pass along your kind words to Johnathan. We appreciate your continued loyalty and look forward to serving you again.

December 19, 2024

Kim was fantastic! She was very easy to work with I'm sales and we received great customer service. I will definitely recommend her. More

by kdv430
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with Kim at Price LeBlanc Lexus. We are happy to hear that she provided excellent customer service and made your sales experience easy. We appreciate your recommendation!

December 18, 2024

Absolutely the best Lexus Dealership to buy a car from and to have it serviced at. More

by LSU1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Puhl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas DeLacerda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Price LeBlanc Lexus responded

Thank you so much for your kind words! It's great to hear you had a positive experience with purchasing and servicing your vehicle at Price LeBlanc Lexus. Our team works hard to provide top-notch service to our customers, and we appreciate you taking the time to share your feedback.

December 18, 2024

Missy gave excellent service. Greeted me with a smile and took care of the problem. More

by MARKT432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience, MARKT432. It's great to hear that Missy provided you with excellent service and took care of the problem. We appreciate your feedback!

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