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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,552 Reviews
Call Service Center (225) 267-9477

1,552 Reviews of Price LeBlanc Lexus - Service Center

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May 23, 2024

Only one tiny complaint - there were ants in the cookies! Unexpected, but this should be an easy problem to solve. More

by noone.broussard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Price LeBlanc Lexus responded

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced with the cookies during your visit. This is certainly not the standard we aim to uphold. We appreciate your feedback and will take immediate steps to prevent this issue from happening again. If you'd like to speak with our team further about this, please contact Customer Satisfaction Manager Lori Puhl at lpuhl@leblancauto.com.

May 23, 2024

Quick and professional! No unexpected problems with the car ! Very friendly service people and delicious snack area More

by FERACHID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Settoon
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Price LeBlanc Lexus responded

We're so glad you had a great experience at Price LeBlanc Lexus! Thank you so much for your kind feedback.

May 20, 2024

The Dealership is awesome, they take the time to inspect your vehicle to make sure it is well for safe driving. They provide great hospitality. , More

by MARLON_JOSEPH92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, and thank you for getting your vehicle inspected with Price LeBlanc Lexus. We're glad to hear it went well!

May 20, 2024

It was only a short wait time. The customer service personnel were efficient and courteous. More

by Cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Price LeBlanc Lexus responded

It's so good to hear you didn't have to wait long for your service. Thank you for choosing Price LeBlanc Lexus.

May 20, 2024

She was very nice and professional and made it so easy to check in and out. I love bringing my car to Price Leblanc for my oil changes because they are dependable and stand behind their work. More

by skcamp225
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Price LeBlanc Lexus responded

Thank you for this positive, five-star review! We appreciate your loyalty and look forward to continuing to provide you with dependable service in the future.

May 20, 2024

Excellent customer service! Very accommodating and helpful all while keeping you updated with an estimated timeframe. More

by kayliijewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Price LeBlanc Lexus responded

We're glad we could give you excellent customer service and keep you updated throughout the process. We hope you come back to visit our team in the future!

May 19, 2024

As usual, my service experience was excellent! From the valet upon arrival to pick up, the service was excellent. More

by BMARKSNURSESRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody in Valet
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May 20, 2024 -

Price LeBlanc Lexus responded

Thank you for your feedback! We're pleased to hear about how well your service experience went.

May 18, 2024

Awesome. Very accommodating, friendly, timely customer service. They ensure that your knees are met, and that service is delivered on time as promise More

by djt43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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May 20, 2024 -

Price LeBlanc Lexus responded

Ensuring that our customers' needs are met and delivering service as promised is our top priority. We appreciate your feedback!

May 18, 2024

Exellent service as usual and appreciate the fast service Highly recommended Like the free car wash! Thank you More

by james_sim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave such a positive review, James! We're glad you enjoyed the fast service and free car wash.

May 18, 2024

They were correct on the amount time the service would take. Didn't hesitate to offer me a loaner. Also,our service rep....Missy...was so nice! More

by rwoods109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Price LeBlanc Lexus responded

We are pleased to hear that our team was able to accurately estimate the service time and provide you with a loaner! We hope to see you again in the future.

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