Back

Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,559 Reviews

1,559 Reviews of Price LeBlanc Lexus - Service Center

Sort by
June 03, 2024

This is my second vehicle purchased from Price LeBlanc. Service was great from the sale to the service. The service department has always been great and do what is promised. More

by leahthibaut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Price LeBlanc Lexus responded

Thank you so much for being a loyal customer and for taking the time to share your experience with us, Leah. We truly appreciate your continued trust and support.

June 03, 2024

Wait time was minimal with appt. , friendly and knowledgeable assistant. Overall service took less than an hour. More

by heidit12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Price LeBlanc Lexus responded

We appreciate the five stars, Heidi! It's great to know that we continue to provide our customers with great service.

June 02, 2024

I guess during car wash my passenger side mirror was broken. Hannah said would fix More

by jamiegateley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Price LeBlanc Lexus responded

Thank you for bringing this to our attention. If you are still in need of any assistance, please contact our service team!

June 02, 2024

Service was excellent! My service manger is personal and very professional! The service she provides is unmatched! More

by caprice.ricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not speak with sales
Jun 03, 2024 -

Price LeBlanc Lexus responded

Thank you so much for taking the time to share your positive experience with us, Caprice! We look forward to seeing you for your next service at Price LeBlanc Lexus!

May 31, 2024

The IT instructions did not adequately address problems with the navigation and adaptive cruise control systems. The owner's manual is not as clear and easy to understand as it should be. Despite reachin More

by jgomezkano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin Burden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with the navigation and adaptive cruise control systems, and for any lack of clarity in your owner's manual. Please know that we take your concerns seriously and are committed to addressing them. To further discuss your concerns with our team, please reach out to Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

May 31, 2024

The process of what was to be completed at this service was explained in detail and the cost for the service was explained. The one thing I would suggest for future appointments, is to inform customers of More

by KIZACH45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Price LeBlanc Lexus responded

We’re glad to hear that the service process and costs were clearly explained to you. We appreciate your suggestion regarding the credit card payment fee. Your input is valuable in helping us improve our communication and service experience. Feel free to reach out to Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com if you'd like to speak more about your experience with Price LeBlanc Lexus.

May 31, 2024

lExcellent servic by helpful people Always a plwasure having behicle serviced by them will continue using them in the future More

by MICHAELWSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Price LeBlanc Lexus responded

Thank you for your kind words, Michael. We are thrilled to hear that you had an excellent service experience with our team. We look forward to continuing to provide you with top-notch service in the future! Thanks for coming into Price LeBlanc Lexus.

May 30, 2024

I just Love Price Leblanc Lexus because the service is always top notch. Everyone is so very pleasant to deal with and very honest. It is a Great Experience each and every time. More

by felicianawelders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Price LeBlanc Lexus responded

Thank you so much for the kind words, Feliciana! We are delighted to hear that we have succeeded in your service. Thank you for choosing Price LeBlanc Lexus!

May 30, 2024

Friendly service. Fast in the door, knowledgeable about needed services and prices. Great amenities for waiting (good, drinks, loaner vehicle service). Prices for serv More

by renembr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen, who greeted me at the door and drove my car to the bay for me to pick up, was courteous and professional.
May 31, 2024 -

Price LeBlanc Lexus responded

Thank you for leaving us your honest feedback! We understand that pricing is an important factor and are continually working to ensure our rates are competitive while maintaining the high-quality service you expect. We will certainly take it into consideration as we look for ways to improve.

May 30, 2024

I am happy with the service I got. I am going to recommend LeBlanc Lexus to my friends. More

by drbenidowu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Price LeBlanc Lexus responded

Thank you so much for your kind words and recommendation! If you have any further feedback or questions, please feel free to reach out to us.

...
64
...