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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,565 Reviews

1,565 Reviews of Price LeBlanc Lexus - Service Center

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June 30, 2024

My service representative, Sandy, is always very helpful. She explains what is needed in terms of basic service; when an additional problem presents, she gives a thorough explanation, and provides me with op More

by noone.broussard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Price LeBlanc Lexus responded

It's important for our customers to know our steps to ensuring your vehicle gets back on the road confidently. Thank you for your five-star rating and review!

June 29, 2024

Great service! Have been coming here for 10 years and I highly recommend this place to everyone. More

by A_RENEGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Price LeBlanc Lexus responded

Thank you so much for your loyalty and recommendation! We truly appreciate your kind words and are grateful for your continued support over the past 10 years.

June 28, 2024

The dealership provides exceptional service! The staff are courteous and professional. The work is always done timely. More

by kennethyork63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Price LeBlanc Lexus responded

Thank you for this positive review, Kenneth! It's so great to hear you had a positive experience with our staff and that your service was completed in a timely manner.

June 27, 2024

Fabulous experience. Everyone was so kind and helpful. I am so glad I took the advice to test drive the TX. I love it so much! More

by JENN
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Price LeBlanc Lexus responded

Thank you so much for your kind words, Jenn! We are so glad you had a fabulous experience with us. We hope you continue to enjoy your new TX!

June 27, 2024

This was the first time we have been disappointed with a service visit in our 25 years of association with Price Leblanc Lexus. Sarah was great, but our wait was an hour more than expected, the mileage was More

by winhams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your feedback and for your 25 years of loyalty to Price LeBlanc Lexus. We understand how frustrating it can be when expectations are not met, and we are sorry to hear about your extended wait time. Please know that our team works diligently to ensure every customer receives the best service possible. Please reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com if you'd like to further discuss your experience with our team.

June 26, 2024

I was there for an oil change. Waiting area is great; clean and nice snacks. More

by deborahfpaul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review, Deborah. We're glad to hear that you enjoyed our waiting area and snacks during your visit for an oil change. We hope to see you again in the future at Price LeBlanc Lexus!

June 26, 2024

Everything was fabulous ,,,great customer service and the building was nice and clean. Everyone very helpful!!! More

by SKLEE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Price LeBlanc Lexus responded

Thank you for your pleasant feedback! We're glad to hear we could help you get your vehicle serviced quickly and efficiently. Come back soon!

June 25, 2024

Very professional service center. Highly recommend the service department at Price Leblanc to anyone. Thanks again for taking care of my car. More

by BENJIWALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Price LeBlanc Lexus responded

Thank you for the positive feedback, Benji! We are thrilled to hear that you had a great experience with our service department. It was our pleasure to take care of your car, and we appreciate your recommendation.

June 25, 2024

Price LeBlanc is a GREAT Dealership with FABULOUS Employees, Service and Cars; thus, easily justifying the drive from my home in Lafayette to Baton Rouge in order to do business. More

by X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Price LeBlanc Lexus responded

Thank you for the compliments to our dealership, and thank you for making the drive to see us. We love getting to serve amazing customers like you!

June 24, 2024

Great and awesome service department who were very very knowledgeable about the Lexus brand and its vehicles. Awesome experience. Totally through the purchase. Extremely talented salesman and greeters. Tot More

by SJAMESLPN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Price LeBlanc Lexus responded

It's so great to read your five-star review! We are so glad you and your family enjoyed the treats offered during your visit. Come again soon!

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